eDreams: Flights, hotels, cars

Name: eDreams: Flights, hotels, cars
Rating: 4.5 (47048 reviews)
Author: eDreams

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47 N xếp hạng
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4+
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eDreams
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EN
+ 12 ngôn ngữ
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338,9
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Thinking about travelling? Are you looking for a cheap flight? Download our app and make the trip of your dreams! We will also do the check-in for you, as soon as it is available, so you only have to worry about enjoying your trip. Our eDreams travel app is the best rated in the travel industry; it has more than 2 million reviews and 18 million users! We'll take care of everything: Finding cheap flights, showing you the best hotels and other accommodations for your stay, negotiating great deals on your rental car or arranging your ride from the airport to your destination. We've got you covered! Cheap flights Find cheap flights among our more than 600 airlines, for one way, return or multi-city! Our wide variety of flights offers you from long distance flights to cheap low cost flights with airlines such as Ryanair, Easyjet, British Airways, United Airlines, Air Europa and more. Book your flights with us and you will be able to download your boarding passes directly from the app, in addition to tracking the status of any flight in real time. You will find the ideal flight and tickets at the cheapest price in our travel app. Hotels Take a look at our more than 2 million hotels and other accommodations for all budgets and types of trips. Search, book and compare hotel offers very easily. You can book hotels like Melià Hotels and Resorts, Marriott, Eurostars, NH, Catalonia Hotels & Resorts and much more. Cancellation is free if you change your plans. We also offer discounts of up to 40% less in hotels if you book a flight with us. Car rental Do you want to complete your booking with a car rental? We offer cars from companies such as Hertz, Avis, Europcar, Alamo, Budget and up to 800 car rental agencies. Rent a car anytime, anywhere and travel at your own pace. Sounds good, right? And that's not all! Our travel app not only offers you cheap flights, hotel deals, and car rentals for your trips ... download the app and: - Order your boarding passes for all your flights, and we will check-in as soon as it is available - follow the status of any flight in real time with our new flight tracker feature - Create an account and receive real time flight status notifications: gate numbers, baggage belts, delays or cancellations and more - Check your flight itineraries, booking references or baggage allowances in the My Trips section, even without an internet connection! - download our free travel guides and discover what to do at your destination, even if you don't have an internet connection eDreams helps you to find the best deals on flights, hotels and car rentals. Search, compare and book flight + hotel tickets in our travel app to enjoy a 40% discount. We strive every day to make your travel dreams come true. If you had a positive experience with our app, would you mind rating us with 5 stars in the App Store? Thank you!

Xếp hạng & nhận xét

4,5

/5

47 N xếp hạng

Booking directly with airline is same as Prime member price
3 thg 9

AntonioNealsWorld
I recently booked a flight using this app. I was told that I get a discount by buying a prime member so I signed up to be a prime member and paid the fee.. I then check on the airlines flight schedule and found that my flight was the same price as the discounted price given byeDrens. Went to check in and was charged again for my seat which I paid for already on the eDreams site I then lost my seat and had to sit in the back of the airplane because I waited until the day before because it was my understanding that I already had booked my seat. The problems just continued from here.. change the flight, then told I can’t do a partial only a full change on both tickets to get a full refund. I ended up paying close to $350 for work should’ve been $160 purchase. Beware of all their policies even if you pay for the extra cancellation fees and a prime membership. If you don’t follow it, they will not refund you anything and then they will directly to the airlines site and the flight the flight even if you didn’t just run around to siphon your money out and then you get stuck paying all this extra money for nothing.. I hope to saves you from the frustrations that I faced

Phản Hồi Từ Nhà Phát Triển
Thank you for taking the time to write a review and share your feedback.We are grateful for your opinion and hope you will choose us again for your future travels. Sincerely, App Store Support
Booking directly with airline is same as Prime member price
3 thg 9

AntonioNealsWorld

I recently booked a flight using this app. I was told that I get a discount by buying a prime member so I signed up to be a prime member and paid the fee.. I then check on the airlines flight schedule and found that my flight was the same price as the discounted price given byeDrens. Went to check in and was charged again for my seat which I paid for already on the eDreams site I then lost my seat and had to sit in the back of the airplane because I waited until the day before because it was my understanding that I already had booked my seat. The problems just continued from here.. change the flight, then told I can’t do a partial only a full change on both tickets to get a full refund. I ended up paying close to $350 for work should’ve been $160 purchase. Beware of all their policies even if you pay for the extra cancellation fees and a prime membership. If you don’t follow it, they will not refund you anything and then they will directly to the airlines site and the flight the flight even if you didn’t just run around to siphon your money out and then you get stuck paying all this extra money for nothing.. I hope to saves you from the frustrations that I faced
Phản Hồi Từ Nhà Phát Triển 5 thg 9
Thank you for taking the time to write a review and share your feedback.We are grateful for your opinion and hope you will choose us again for your future travels. Sincerely, App Store Support
I’d leave zero stars if I could
01/04/2022

Scrambler2013
All of the negative reviews are spot on! The company is a complete sham. They don’t obey their own policies. They seem to be based abroad, which probably protects them from fraud lawsuits. I booked a flight and then cancelled it two hours later because I found a better deal. They claimed to have a 24 hour cancellation window. I have an email confirming my cancellation time. They refunded just the $50 for a $700 flight. When I called to ask, different people gave different answers. One person was a complete ahole and said that 24 hours doesn’t mean 24 hours, but that it is calendar day, India Standard time! So even though I book a flight US EST, if the time in India when I book is 11:59pm, then I only have 1 min to cancel because when it hits 12:01am, my cancellation window has closed! Another person admitted to me that I made the cancellation in a timely manner, but that their back office delayed contacting the airline and that they didn’t want to eat the cost for their mistake. A third person stated that I needed to contact Swiss air directly because they don’t do those sorts of things! I did call Swiss air and after spending two hours on hold, they told me that the ticket was never booked or charged by eDreams! The crooks are just trying to steal money! I’ve filed a complaint with the US Dept of Transportation. These crooks should not be allowed to operate in the US!
I’d leave zero stars if I could
01/04/2022

Scrambler2013

All of the negative reviews are spot on! The company is a complete sham. They don’t obey their own policies. They seem to be based abroad, which probably protects them from fraud lawsuits. I booked a flight and then cancelled it two hours later because I found a better deal. They claimed to have a 24 hour cancellation window. I have an email confirming my cancellation time. They refunded just the $50 for a $700 flight. When I called to ask, different people gave different answers. One person was a complete ahole and said that 24 hours doesn’t mean 24 hours, but that it is calendar day, India Standard time! So even though I book a flight US EST, if the time in India when I book is 11:59pm, then I only have 1 min to cancel because when it hits 12:01am, my cancellation window has closed! Another person admitted to me that I made the cancellation in a timely manner, but that their back office delayed contacting the airline and that they didn’t want to eat the cost for their mistake. A third person stated that I needed to contact Swiss air directly because they don’t do those sorts of things! I did call Swiss air and after spending two hours on hold, they told me that the ticket was never booked or charged by eDreams! The crooks are just trying to steal money! I’ve filed a complaint with the US Dept of Transportation. These crooks should not be allowed to operate in the US!
Terrible service and losing information
07/04/2023

arwarren129
I downloaded the app and from day one it was an issue. I booked a flight and then wanted to change the date, I cancelled the original flight and booked another one. My old flight was still showing and I called just to make sure it had gotten cancelled and that there wasn’t any issue with it still showing. I never was able to talk to anyone and was on the phone for 18ish minutes. I hung up and at the end of the month received a bill for trying to talk to them since it was an overseas call. Again I never spoke to anyone just was on hold the entire time. That flight still shows to this day four months later. About a month ago I was going back on to give information to a family member of when the flights were leaving and it logged me out and wouldn’t let me back in I had the email and password saved in my phone and it would not accept it finally a day later I was able to get in. Fast forward to today and I can not view any of the flights that I have booked and mysteriously I can’t find my confirmation emails which I marked as important. The only flight that I can still see is the one I cancelled. Long story short horrible app I regret ever booking with them and I can’t believe they have an over four star rating. DO NOT USE eDreams.
Terrible service and losing information
07/04/2023

arwarren129

I downloaded the app and from day one it was an issue. I booked a flight and then wanted to change the date, I cancelled the original flight and booked another one. My old flight was still showing and I called just to make sure it had gotten cancelled and that there wasn’t any issue with it still showing. I never was able to talk to anyone and was on the phone for 18ish minutes. I hung up and at the end of the month received a bill for trying to talk to them since it was an overseas call. Again I never spoke to anyone just was on hold the entire time. That flight still shows to this day four months later. About a month ago I was going back on to give information to a family member of when the flights were leaving and it logged me out and wouldn’t let me back in I had the email and password saved in my phone and it would not accept it finally a day later I was able to get in. Fast forward to today and I can not view any of the flights that I have booked and mysteriously I can’t find my confirmation emails which I marked as important. The only flight that I can still see is the one I cancelled. Long story short horrible app I regret ever booking with them and I can’t believe they have an over four star rating. DO NOT USE eDreams.
Worst customer service
30/06/2022

Mj
The lack of customer service I received from this company is extremely sad. It has been 6 months since I require a refund on my trip that was cancel. It is very disappointing to write this review because not only am I missing the money from this trip but we also wasn’t able to go on our vacation and now having the hassle of trying to get someone from this company to assist me is becoming very time consuming. Our vacation started in December just a four day weekend the airline cancel that vacation and we had to wait about 6 hours in the airport just to see if we were able to receive a refund but we were told that this company used a different credit card and the refund was going to be transferred to their credit card not me credit card. Now they’re trying to blame it on the airline saying that it’s taking the airline more than three months to issue a refund. But in the airport I will I was going to get my refund if it hadn’t been for them using a different credit card than the one I provided now I’m left paying interest rates on my credit card and this company doesn’t respond they have only sent me to ((Kris! I'm a chat robot)) One word of advice do not get this app do not purchase airline ticket from this company they do not care for their customers.
Worst customer service
30/06/2022

Mj

The lack of customer service I received from this company is extremely sad. It has been 6 months since I require a refund on my trip that was cancel. It is very disappointing to write this review because not only am I missing the money from this trip but we also wasn’t able to go on our vacation and now having the hassle of trying to get someone from this company to assist me is becoming very time consuming. Our vacation started in December just a four day weekend the airline cancel that vacation and we had to wait about 6 hours in the airport just to see if we were able to receive a refund but we were told that this company used a different credit card and the refund was going to be transferred to their credit card not me credit card. Now they’re trying to blame it on the airline saying that it’s taking the airline more than three months to issue a refund. But in the airport I will I was going to get my refund if it hadn’t been for them using a different credit card than the one I provided now I’m left paying interest rates on my credit card and this company doesn’t respond they have only sent me to ((Kris! I'm a chat robot)) One word of advice do not get this app do not purchase airline ticket from this company they do not care for their customers.

We take a lot of pride in the work we do and try hard to give you the best travel app possible. That’s why we're always making improvements and tightening up where needed. With this update you’ll have a better experience with fewer pesky bugs.

Phiên bản 4.630

1 ngày trước

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