The eero app allows you to easily set up and manage your eero WiFi system (sold separately).
The world’s first home WiFi system, eero blankets your home in fast, reliable WiFi. eero stays new and gets better with frequent software updates, improving performance, while also bringing new features and security improvements. It’s simple to setup and easy to manage. With a network that expands as far as you need, you’ll finally be able to stream, work, and play, from every corner of your home — and from the backyard, too.
- Setup in under 10 minutes
- Automatic updates with new features, performance improvements, and the latest security standards
- View and manage your network from anywhere
- Easily and securely share your network with guests
- Schedule or pause internet access to manage screen time
- Block devices from using your network
- eero Secure - a subscription service that includes advanced security, additional parental controls, and VIP access to our team of WiFi experts
We want to hear your feedback. For any feature requests or thoughts on how we can improve, reach out at firstname.lastname@example.org.
eero is currently only available for purchase in the US and this app requires a US phone number to create an account.
- UI polish and bug fixes
Ratings and ReviewsSee All
Great network, setup needs work
I’d love to give this a perfect rating. Our network is massively better than what it was. We even have coverage at the back of the yard now. But there is a glaring oversight in the set up app that is the kind of thing that really bugs me when developers don’t think of possible scenarios. As you go through set up, there are two instances where the app requires an internet connection. The new network isn’t set up at this point in the process yet, so that means the app developers have assumed everyone has cell coverage in their homes: I don’t. So the app just keeps spinning with ‘this should only take a couple minutes’ as it tries to register your account.
Why do developers not put in contingencies for this sort of thing? Why does the app not recognize there is no internet connection and prompt you with a ‘We detected no network, so we’ll register your new account after your set up is complete” message? I had to unplug the Ethernet cable in the middle of setup, and set up my old router, just to register my new eero system, then unplug it and replug in the eero, which coincidentally confused the heck out of the app, so i had to restart the whole process. This happened twice before i got it set up. I realize it’s probably a small amount of users who dont have cell coverage at home, but this sort of oversight for a product of this caliber (and it is great once it’s working) is frustrating.
Good networking, poor app
WiFi signals are strong and speed is good. Setup is easy, but troubleshooting is difficult because the devices don’t offer any user configuration. You can’t tell if an Eero is working unless you unplug all other Eeros on the network.
Content filtering (i.e. restricting internet content) is assigned to individual devices, which is great for flexibility but is difficult to administer. Each time a new device connects, you receive a notification. That’s good, but by default the new device receives unfiltered internet access. So when your kid’s friend comes over and connects their phone to WiFi, they have unfiltered access until you open the app, identify their device (which is more difficult than it sounds) and assign it to a profile with certain restrictions.
Our family of four has about twenty devices connected at a given time, and each child has about 10 friends who connect occasionally. That’s 40 devices to keep track of, and many of them have identical names such as “iPhone”.
Eero could substantially improve the content filtering process if they would let users sort the list of connected devices by how recently the devices connected. That would make it much easier to identify the new device after receiving a notification. With the app as it exists today, content filtering is a frustrating experience.
Poor at best
I own an original Eero system purchased directly from Nick in San Francisco. It works very well in a wooden house that is 2 stories and 3500 square feet. I have a base and 5 more units. Coverage is excellent on a 100 meg cable system. This system is five stars
I recently completed the renovation of a structure that I will call a guest house and a studio. All of the ceilings floors and 80% of the walls are pine wood. The guest house in 1400 sq feet and the Studio is 750 Sq feet. In preparation for this installation I purchased a pro pack and a house installation with two beacons. The Base station in the Pro came up with no issues. Standing on its own in the 1400 sq feet it has dead spots and drops. I tried to install the two units from the pro kit and the base could not find them even placed next to each other. Same thing with the two beacons. I tried to enter the units with serial numbers and some luck but poor placement and no luck finding them after that. I started with the original unit from the cable company and have since purchased a NetGear X45. It reads the 200+ megs from the cable company but can not get past the Eero issues. The Nighthawk cable router modem gives good coverage in and around the guest house but barely twenty feet away in the Studio the coverage is spotty. I have just purchased two range extenders that are compatible with the Nighthawk X45 C7800. They will arrive next week and I will give an update then.
With Family Sharing set up, up to six family members can use this app.