ENSPIRE Controller - US 4+

I had the en-suite system installed in February 2023. It has stopped working for me 3 times often with gaps up to a month before salesman can make it here to figure it out. Most recently I tried to install a recommended update and it’s totally frozen so I cancelled my disclavier radio/tv. It’s wonderful when it works but extremely frustrating when it stops working. It could be wonderful if it consistently worked. No one can help you over the phone because it’s so complicated and it takes forever to get someone here to fix it and I’ve only had it 7 months!! It’s not working more than it works!!

The apps works well and is reliable as long as you have the internet connection to the piano set up correctly. I was having a couple minor connection issues after delivery and spoke with the local dealer where I purchased the piano and they were able to assist me in getting everything set up as it should be. If you are having trouble connecting to the piano, talk to your local dealer where you purchased the piano!!

The app functions well and works as advertised for playback and recording.

A note for Yamaha: better compatibility with other apps would take the experience to the next level! For example, you should be able to save your recorded songs right to the files app for easy sharing.

I own a Disklavier piano. I think it’s very telling that it was 3 years ago when Yamaha last updated this disfunctional software. We spent tens of thousands on a piano and this horrible interface keeps us from enjoying the very reason we bought the piano. This app never works, it stops playing for no reason pretty much every time. You cannot have a party and expect the piano to work because this app is so unreliable. You call Yamaha and they can’t fix it. You call your local piano dealer and they blame “your internet connection”. We got the piano Ethernet hard ward and it still doesn’t work. The app constantly spins “connecting” and you wait so long that you get frustrated and close the app. You walk away, and 15 minutes later the piano randomly starts playing. The reviews are consistently horrible and yet Yamaha does nothing. I wish I’d been warmed just how awful and unworkable this product is.