EPCOR USA 4+

Vertex Business Services LLC

Designed for iPad

    • 1.4 • 29 Ratings
    • Free

Screenshots

Description

Access your account quickly and conveniently with EPCOR’s free mobile app. Pay your bill, manage your account, sign up for AutoPay or go green with paperless billing all from the palm of your hand. Don’t have an account? Create one today!

What’s New

Version 1.4.0

New features:
Service outage notifications
Water usage analytics
Credit/Debit AutoPay
Upload documents online
Secure message center
Conservation tips
Multi-language

Ratings and Reviews

1.4 out of 5
29 Ratings

29 Ratings

Wrjones ,

Interface experience is terrible

This app needs a better design review before release. When you try to log in or pay bill the entry attempts are garbled. It asks if you want to paste lD or password then doesn’t let you paste. Then when login fails it jumps to pay where they want to charge you for the luxury of paying them on line at their site. That doesn’t go smoothly either. I’ll try the app again sometime in the distant future to see if they develop some competent software. To start with it should allow face ID instead of making you type stuff in.

hbgrd ,

Can they do any better than this???

You can’t even login. Just gives you a loading screen for short amount of time and then goes back to the login page. App is completely broken. From a large company like this, it is embarrassing. Their app definitely reflects how much they care about their customers in many other aspects. Bad business practices, bad customer service, and a broken app. This is just the start with Epcor. One of the worst companies I have ever interacted with.

JustJG ,

Useless.

Epcor managed to take an app that worked fairly well and muck it all up a several months ago to where it’s easier just to drive down to the billing location and pay in person then try to deal with this baloney. Whoever designed this app needs to be fired. And it also amazes me that Epcor doesn’t seem to give a care because this app has been problematic for months and not one single update.

App Privacy

The developer, Vertex Business Services LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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