Haiku provides authorized clinical users of Epic’s Electronic Health Record with secure access to clinic schedules, hospital patient lists, health summaries, test results and notes. Haiku also supports dictation and In Basket access. Haiku works on both the iPhone and iPod touch.
Your organization needs to license Haiku and be on Epic’s 2012 version or greater and will determine the exact feature set and any applicable charges for your use of Haiku. If you are unsure whether you can use Haiku, please contact your administrative staff.
Fixes and improvements
Ratings and Reviews
Missing major feature
This app has very limited utility from a clinical perspective. You cannot review the medication administration history to determine if and when meds were recently given. You also cannot see the handoffs for the patients (let alone modify them) which in my opinion would be one of the most obvious and important functions to have on an EMR phone application.
Also, face/fingerprint identification frequently is “unavailable” and requires you to manual put in your password. I have not figured out what causes this to happen. Doesn’t seem to be based on the type of internet connection and doesn’t seem to be based on how long it has been since you last signed into the app.
Improving, but still needs work
Update. Version 5.4 was supposed to fix Siri dictation in the keyboard, but the app still crashes like crazy. I was so hopeful that this would get the app to a usable stay, but is now pretty unusable.
Newest version of the app looks pretty, but it is getting more unusable. In iOS 11 Siri dictation causes the app to crash all the time. Epic claims that we should not be using Siri dictation because it is not hippa compliant however even sending messages to staff, when you don’t dictate in any patient indentifying information the app freezes and makes the app very difficult to use. Entire benefit of the phone and the app is to get work done with those little typing as possible. I should be able to forward a message that says “call patient and inform results normal “ or “please call the office for an appointment “ from the app using Siri without it crashing
Also sending patient messages always autoadances to the next before you can mark the Messages as done which is really annoying. You have to double your work by reviewing all your messages a second time in order to clear finish messages from your inbox.
This makes the app so awkward to use.
Epic is the best EHR I’ve used (and I’ve used a few). I assumed the app was comparable to the desktop model.
It doesn’t make sense that the app does not allow for templates which is one of Epic’s strong features. I downloaded the app thinking it would help me document part of the History and Physical’s template in real time and place orders while I’m with the patient. Unfortunately none of that is possible. If the app cannot be comparable to the desktop model like most other apps out there (banks and credit card companies for example)what’s the point of having it. At least call it Epic supplement or something that would not get users’ hopes up.
Bottom line, this app has nothing to do with Epic. This really needs to be fixed or just remove the app. Mediocre should not be an option for Epic.
- Epic Systems Corporation
- 174.1 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Danish, Dutch, Finnish, French, German, Spanish
- Age Rating
- You must be at least 17 years old to download this app.
- Frequent/Intense Medical/Treatment Information
- © 2019 Epic Systems Corporation
With Family Sharing set up, up to six family members can use this app.