Stay on top of your travel plans with EVA Mobile App.
Our app provides:
1. Flight Booking & Changing - Easily book and change your flights anytime and anywhere.
2. Flight Info - Browse flight schedule and check flight status whenever you want.
3. Trip Management –Sign in to view your booking record, select your seat and meal, add a trip to your calendar, pre-purchase extra baggage, and cancel booking.
4. Check-in - Use your camera to fill in passport information in a second, and save your boarding pass into Apple Wallet or Google Pay.
5. MileageLand - Check your mileage balance and the latest member discount.
6. Push notifications - We provide notices including check-in reminders, boarding time, boarding gate info, promotions, and baggage notifications, to our passenger.
7. Other Services - Discounts and special offers, important announcements and more.
For tablet users, please visit our official website: www.evaair.com.
May we remind you to maintain your system with the latest updates and antivirus definitions to protect your devices.
EVA Air launches new features from time to time. Stay tuned and update the App to experience the latest services!
Bug fixes and performance improvements.
Download the update now. Share your opinions with us by email to firstname.lastname@example.org. We keep focusing on providing you more convenient and thoughtful service!
Ratings and Reviews
alert-message not working? not dated
I would get a notification on the app badge - or screen - then when I go in the app to look ... can't find them anywhere - the little bell on the upper right hand corner shows something from 6 months ago and can't be deleted- but if I go to "my push notifications" there is a list if notifications but they are not dated so I don't know which is when in terms of urgency or priority. or maybe there is something else that I am missing somewhere else? so I have no idea if I missed something important such as flight status? or just a marketing promotion. this is really bad - love EVA Air, but the app needs a lot more work
Developer Response ,
Thank you for using EVA Mobile App. Your valuable opinions have been conveyed to the relevant departments for reference, as a reference for future improvement. Thank you for your suggestion and hope to serve you in the near future.
Truly bizarre app
Whoever designed the feature set and user experience for this app should be fired.
This app does a bunch of unnecessary crap, but the important stuff, like managing your trip, rescheduling or cancelling a flight, it can't handle. It refers me to their website, which BTW has the same unintuitive look and feel as the app. If I have to open a browser why do I need an app?
Also, the description says that it supports Apple Wallet. It's a lie. I checked in via this app. I can see the boarding pass in the app. There's no boarding pass in Wallet, only in the app. Worst off all, the boarding pass is useless. At the airport counter they issue the old paper boarding pass. I asked them why they told me to ignore the one in the app. Very Eco-friendly.
BTW, hire somehow proficient in English. When you display an informational message, the dismiss button should be OK, not CONFIRM. I can only confirm info that I give you. I can only acknowledge info that you give me. Lots of English mistakes like that.
How can an airline app not load your reservations??
As a previous mobile app product manager I cannot understand how any the feature priorities could be so poorly defined as to result in such a terrible user experience. This looks to me like most “improvements” were made with the objective of just selling more tickets, not making things anything easier for their ALREADY PAYING CUSTOMERS. Who ever heard of an airline app that doesn’t allow you to load/view your own reservations??? And this is supposed to be our “5 star airline”? Almost as bad as the latest wardrobe/branding redesign..
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The following data may be collected and linked to your identity:
- Contact Info
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The following data may be collected but it is not linked to your identity:
- Financial Info
- User Content
- Usage Data
- Sensitive Info
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- EVA AIRWAYS CORP.
- 110.7 MB
- Requires iOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
English, Dutch, French, German, Indonesian, Japanese, Korean, Simplified Chinese, Thai, Traditional Chinese, Vietnamese
- Age Rating
- © EVA Airways Corp. 長榮航空
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