EVA Mobile 4+

Name: EVA Mobile
Rating: 3.9 (2087 reviews)
Author: EVA Airways Corp. 長榮航空

EVA Airways Corp. 長榮航空

- 3.9 • 2.1천개의 평가

- 무료

iPhone 스크린샷

설명

에바항공 모바일 앱을 통해 편리하게 여행 계획을 하십시오.

앱에서 제공하는 기능:
1. 항공편 예약 & 변경 - 언제 어디서나 쉽게 항공편을 예약하고 변경하십시오.
2. 항공편 정보 - 언제든지 항공편 일정을 검색하고 항공편 상태를 확인하십시오.
3. 여행 관리 - 로그인한 후 예약 기록 확인, 좌석 및 기내식 선택, 달력에 여정 추가, 추가 수하물 선결제, 예약 취소, 셀프 체크인 등의 기능을 사용할 수 있습니다.
4. 체크인 - 카메라로 여권 정보를 바로 입력하고 탑승권을 Apple Wallet 또는 Google Pay에 저장하십시오.
5. 마일리지랜드 - 보유 마일리지와 최신 회원 할인을 확인하십시오.
6. 푸시 알림 - 탑승객에게 체크인 알림, 탑승 시간, 탑승 게이트 정보, 프로모션 및 수하물 알림 등을 제공합니다.
7. 기타 서비스 - 특별 할인, 중요 공지,등

태블릿 사용자의 경우 공식 웹 사이트를 방문하십시오: www.evaair.com
장치를 보호하기 위해 최신 업데이트 및 바이러스 백신 프로그램을 사용하여 시스템을 관리하십시오.
에바항공은 수시로 새로운 기능을 선보입니다. 최신 서비스를 경험하시려면 계속해서 앱을 업데이트하십시오!

2024년 6월 21일

버전 4.9.13

버그 수정 및 성능 개선

지금 업데이트를 다운로드하십시오. mobileapp@evaair.com으로 이메일을 보내 의견을 공유해주십시오. 에바항공은 보다 편리하고 세심한 서비스를 제공하기 위하여 지속적으로 노력할 것입니다!

3.9/5

2.1천개의 평가

alert-message not working? not dated

I would get a notification on the app badge - or screen - then when I go in the app to look ... can't find them anywhere - the little bell on the upper right hand corner shows something from 6 months ago and can't be deleted- but if I go to "my push notifications" there is a list if notifications but they are not dated so I don't know which is when in terms of urgency or priority. or maybe there is something else that I am missing somewhere else? so I have no idea if I missed something important such as flight status? or just a marketing promotion. this is really bad - love EVA Air, but the app needs a lot more work

Thank you for using EVA Mobile App. Your valuable opinions have been conveyed to the relevant departments for reference, as a reference for future improvement. Thank you for your suggestion and hope to serve you in the near future.

Truly bizarre app

Whoever designed the feature set and user experience for this app should be fired.
This app does a bunch of unnecessary crap, but the important stuff, like managing your trip, rescheduling or cancelling a flight, it can't handle. It refers me to their website, which BTW has the same unintuitive look and feel as the app. If I have to open a browser why do I need an app?
Also, the description says that it supports Apple Wallet. It's a lie. I checked in via this app. I can see the boarding pass in the app. There's no boarding pass in Wallet, only in the app. Worst off all, the boarding pass is useless. At the airport counter they issue the old paper boarding pass. I asked them why they told me to ignore the one in the app. Very Eco-friendly.
BTW, hire somehow proficient in English. When you display an informational message, the dismiss button should be OK, not CONFIRM. I can only confirm info that I give you. I can only acknowledge info that you give me. Lots of English mistakes like that.

How can an airline app not load your reservations??

As a previous mobile app product manager I cannot understand how any the feature priorities could be so poorly defined as to result in such a terrible user experience. This looks to me like most “improvements” were made with the objective of just selling more tickets, not making things anything easier for their ALREADY PAYING CUSTOMERS. Who ever heard of an airline app that doesn’t allow you to load/view your own reservations??? And this is supposed to be our “5 star airline”? Almost as bad as the latest wardrobe/branding redesign..