Everyday 4+

This app is easy to use. I love the scan and go capability and it’s great that it has Apple Pay integration. The feature I hate is that it presents me with a survey after every single transaction. I mean, I just scanned myself a bottle of Diet Coke that I grabbed on my own for the 15th day in a row. It’s a trivial experience. Don’t survey me every day! Also, it doesn’t present me with that survey until the subsequent time I come in to the app so it’s usually a day later which doesn’t make sense either. That said, this has made issuing the cafeteria at work very quick and easy.

I had some success using the app after initially installing it and was originally happy with it.

Today, I opened the app to a blank screen. I could get the menu to change my account stuff, but there was no option to actually scan barcodes and purchase stuff (i.e. what the app is actually for). I stood there at the lunch counter for several minutes trying to get it to work. Closing the app and reopening it didn’t work. Eventually I just happened to notice my wife was disabled (5G was still connected) and after that it threw up the typically “please review this app” pop up and finally showed me the scan a barcode option after dismissing the pop up. I scanned my items and tried to pay with Apple Pay (which I have used successfully in the past) but kept getting errors. After resetting the app again and rescanning my items, it finally worked and the payment went through.

It would have been waaaaay faster to just wait in line for a kiosk and use that. This app is only useful if it works reliably and consistently. I’ll just use the cafeteria kiosk next time.

I usually order two different meals, one for breakfast, one for lunch depending on my work shift. My work cafeteria offers grill items (omelets and burgers) a salad/deli line and a series of rotating entrees. 99% of the time I’m ordering from the grill. Omelette for breakfast, bubbles burger for lunch. Would be nice to be able to save an order with any relevant customizations. Occasionally I’ll get lucky and see my prior order on the main screen with a “reorder” option but it’s very inconsistent. My usual rotation is to order before I get out of the car and grab my food on the way to my work area… being able to “reorder, or order from saved would be a huge help. Also…. If I open the app and order on Monday, then order again on Tuesday the app loads with an error page and I have to force quit and reload app.