EZ TAG 4+

Harris County Toll Road Authority

    • 3.2 • 199 Ratings
    • Free

Screenshots

Description

Managing your EZ TAG account just got easier.

For EZ TAG account holders, download the app and log into your account using the same username and password established on your HCTRA.org log in.

If you don’t have an EZ TAG you can open an account with the mobile app using a credit card or bank account and order a toll tag to place on your windshield.

Your EZ TAG works on all toll roads throughout Texas, Oklahoma and Kansas.

The EZ TAG app allows you to manage all aspects of your EZ TAG Account, including:

• View your balance and add funds to your account
• Manage your payment methods
• View your transactions
• Manage your EZ TAGs and vehicles
• Manage your EZ TAG Account profile
• Receive push notifications and alerts
• View news and closures
• Call for HCTRA’s roadside assistance service

Log-in to HCTRA.org if you need to:

• View Monthly Statements
• View Yearly Statements
• Pay Missed Tolls
• Pay Violation Invoices
• Find FAQ's, rate charts and other information

Please drive safely and remember that the HCTRA Incident Management Division responds to incidents and safeguards stranded motorists who need assistance while using Harris County-operated toll roads.

Enjoying the app? Rate us. Your feedback helps us improve your experience.

Have questions? Call 281-875-EASY to speak with customer service.

What’s New

Version 2.3.1

Enhancements and fixes

Ratings and Reviews

3.2 out of 5
199 Ratings

199 Ratings

Imhotep VII ,

Touch ID Not Working

Face ID works correct on my X Max but my new SE with Touch ID will not let me bring up the settings menu so I can not turn Touch ID on. I noticed a review from February saying they couldn’t get Touch ID to work either. I thought it might be an issue because the SE is new but now it seems that it was an issue before the SE was released.

Developer Response ,

Thank you for your feedback. This issue has been resolved in a recent update. If you continue to experience this problem please contact us at www.hctra.org/HelpAndSupport.

Travis_McGee ,

Still waiting ... and waiting ... for our transponders

We arrived in Houston for a one month stay, and I realized that we needed to order these transponders. Unfortunately, you can only buy them at state stores or order them online. Due to COVID, the state stores are closed, so the only choice was to order them online and wait for them to arrive in the mail before activating them (I’m spoiled by the system in Florida, where you can buy a Sunpass at Publix and immediately activate it online - the opposite of the system in Texas).

I ordered our transponders on July 3, 2020. It is now July 21, and still no transponders. We’re only here for another ten days. So, I’ve pretty much given up. What a useless bureaucracy.

Btw, I considered the EZ Tag Express app, but the reviews were terrible and I couldn’t afford the risk of a citation being sent to my rental car company.

Developer Response ,

We apologize for any inconvenience this may have caused. If you would like to follow up, please contact us at www.hctra.org/HelpAndSupport.

not best features ,

Session Expired/Account Suspended

There is a constant issue that I have been having and am sure others have too, where I get signed out because of a expired session? It’s extremely frustrating especially when my password is never typed in wrong and I have full signal or Wi-fi connected at its max. I have to end up locking my Debit card so you guys don’t charge me $20 when I only need to fill up $4 or whatever amount. It is ridiculous that an app so simple has this issue for people who simply need to pay a toll to drive.

Developer Response ,

Thank you for bringing this to our attention. Please contact us at www.hctra.org/HelpAndSupport.

App Privacy

The developer, Harris County Toll Road Authority, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Identifiers
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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