Screenshots

Description

EZ TAG Express takes the hassle out of paying on Houston-area toll roads. Save time and skip the cash line! Simply download, set up your account with your vehicle and payment information, and get on the road. An EZ TAG Express account lets you use the designated EZ TAG lanes on Houston-area toll roads, and throughout the state of Texas.

EZ TAG Express is a new type of account and is only available within the mobile app.

Highlights:

• Quick and easy account setup
• You do not need to buy a traditional EZ TAG
• Toll history available within the app
• With EZ TAG Express you pay the standard cash rate (non-tag rate)
• Works on all toll roads throughout Texas.
• One vehicle at a time, change it as often as you like
• Improved design allows enhanced customer experience

Key benefits:

This app lets you save time by skipping the cash lines, and doesn’t require you to purchase a tag for your vehicle. This app is optimized to run on iOS devices.

Please drive safely and remember that the HCTRA Incident Management Division responds to incidents and safeguards stranded motorists who need assistance while using Harris County-operated toll roads.

Enjoying the app? Rate us. Your feedback helps us improve your experience.

Have questions? Call 281-875-EASY to speak with customer service.

What’s New

Version 2.13

You can now translate the app into the following languages: Arabic, Chinese (simplified), Filipino, French, Spanish, or Vietnamese

For more information please go to www.hctra.org/TranslationDisclaimer

Ratings and Reviews

2.3 out of 5
73 Ratings

73 Ratings

Patriot.1776 ,

Worst App Ever

When you try to log in online, the website tells you to log in through the HCTRA app. When you try to go through the HCTRA app, it forces you to log in with the EZTag Express app. When you try to log in with the EZTag Express app, it doesn’t work - the app starts trying to enroll a prepaid vehicle. You can’t cancel out of that set up process. So basically, there is no way to see your account information. It’s just one big frustrating loop. Don’t bother calling - they don’t really care and can’t help you anyway except to reset your password, which is pointless when you can’t get past the login screen on any of these platforms. Sadly, the quality of the apps is matched only by the service you receive. If this were a competitive market, I would have ditched HCTRA EZTag long ago.

Developer Response ,

Thank you for bringing this to our attention. Please contact us directly at www.hctra.org/HelpAndSupport.

Nelsdiggitydawg ,

Date expires with no warning, don’t care about violations

We signed up for it and we thought all was good, we got several violations in the mail because apparently you have to choose the dates when it works, which is totally stupid. Why would I want days it doesn’t work? We got hit with 100 dollars in violations in 3 days of use, and when I called, the workers could care less that the dates expired and I didn’t receive any kind of warning before expecting it to work as advertised. PS, it says nothing about dates in the summary when downloading the app.

Developer Response ,

EZ TAG Express vehicles are active on a temporary basis as this app was designed with infrequent users in mind. Vehicle expiration date is set by the customer. We recommend that residents who regularly travel Houston area toll roads sign up for a traditional EZ TAG account. Read more at www.hctra.org/EZTAGAccountTypes.

J_Zimm ,

Great idea, horrible app

As mentioned by others your vehicle will be inactive for no reason and you WILL be fined. If you can remember to check your app before driving if you don’t use everyday then it will work for you. Love how you can’t add secure passwords given the fact that special characters (#%*!?, ect) are prohibited. Only letters and numbers are allowed???, that sounds like a great idea for passwords! HCTRA can you please fix these things???

Developer Response ,

EZ TAG Express vehicles are active on a temporary basis as this app was designed with infrequent users in mind. Vehicle expiration date is set by the customer. We recommend that residents who regularly travel Houston area toll roads sign up for a traditional EZ TAG account. Read more at www.hctra.org/EZTAGAccountTypes.

App Privacy

The developer, Harris County Toll Road Authority, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Identifiers
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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