RideMETRO 4+

Houston METRO Trip Planner

Metropolitan Transit Authority of Harris County

    • Free

iPhone Screenshots

Description

Plan and manage your trip on METRO transit services in Houston, Texas.

METRO is the Metropolitan Transit Authority of Harris County, serving the Houston, Texas region with safe, clean, reliable, accessible and friendly public transportation services.

The official RideMETRO app allows you to plan and manage your trip on Local bus, Park & Ride bus, METRORail or METRORapid. It requires a cellular network or wireless connection.

By allowing the app to access your location, you’ll see:
• Nearby bus, rail and METRORapid routes
• Real-time arrival estimates for nearby buses and METRORapid vehicles
• Scheduled arrival times for nearby trains

You can plan your trip by tapping the arrow icon in the upper right corner of the screen.

The app’s unique My Stop Technology then connects with thousands of beacons in the METRO service area to deliver notifications or pulse vibrations when you’re approaching your:
• Starting bus stop, METRORail or METRORapid platform
• Transfer point (if applicable)
• Destination bus stop, METRORail or METRORapid platform

Just plan your trip and watch or listen to your phone to monitor progress.

For further assistance, please call or text METRO Customer Service at 713-635-4000, or visit our website at RideMETRO.org

What’s New

Version 2.54

This app was previously called “METRO TRIP” and “ONE to Ride.” The previous RideMETRO app is now called “RideMETRO (original)” and is no longer receiving updates. This is now the official RideMETRO app.

Ratings and Reviews

3.3 out of 5
24 Ratings

24 Ratings

alienware377 ,

No longer works

It stopped working without even getting an update. Probably has to do either with metro's or Google maps servers. The next transport, change location, and many other services in the app have stopped loading. I can only get it to load like 1/100 of the time. It just sits there forever saying loading or searching and then finally this window pops up saying network time out or something like that. I'm on iPhone 5s iOS 8. The same ios I was on when it was working. The app hasn't had updates so that's not the problem. All my other apps work fine. Google maps by itself works fine too. Obviously to do with the metro servers or the metro servers working with the updated Google servers.

Sum. User ,

Hit or Miss

It’s extremely hot or miss whether or not the app is going to display the bus on the route properly. Half the time the “real-time” bus is literally not on the map, so you just have to guess if it’s actually coming. I’ve also had multiple times where real time estimate for arrival is 10 minutes out, and then the bus teleports and arrives the next minute. If I can’t trust the real time estimate may as well not put it there. To me it seems like this app has a serious problem with actually tracking the busses, either because the busses themselves have bad hardware, drivers aren’t sending updates, or connectivity issues. At the end of the day it’s not reliable which is a big problem

Developer Response ,

Hello, we appreciate your feedback and we're sorry to hear about your experience. The interactive map in the ONE to Ride app is updated in real time from our data feeds to provide you with the most accurate information. There will always be a delay from where a bus is located and where it's shown on the map. Usually, the delay is a few seconds, but it can get longer if the bus is in an area with minimal cellular coverage. We will pass along your comments to our IT Team for further investigation. Thanks for choosing METRO.

k. high ,

Doesn’t show delays

The app is very nice!
It helps me to know when to start going to the bus stop but Only problem I have is it doesn’t show if a bus is delayed or not. It always lights green when the bus is on time or near but it never tells you if it’s late

Developer Response ,

Hello, k. high. Thank you for your feedback. You can subscribe to free route alerts so that you're always informed of any delays, interruptions or detours that may affect your ride. You can sign up quickly by texting your route number to 713713 and you'll be automatically subscribed to receive a text whenever there's a service alert on that route. Thank you for choosing METRO.

App Privacy

The developer, Metropolitan Transit Authority of Harris County, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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