FASTer Way to Fat Loss 4+

I’m new to the Faster Way program, so am not here to review it, rather I have a couple of comments for the developers about the app.
First, for the most part the app is very intuitive. Everything required for tracking food and exercise is on the app, as well as dozens of resources at your fingertips. The app is attractively designed and easy to navigate, except….

PLEASE update the food log. Users should be able to add custom weights and measurements to their food. For example, if I’m weighing chicken, the only options I have for weights are pre-set. The only option to adjust the weight is to adjust how many servings of a specific weight I am logging. If I’m having 5.7 ounces of chicken, there should be an option to manually type “5.7”, rather than figuring out how many of the FW pre-set servings 5.7 is. I’ve used other food logging apps like Noom and My Fitness Pal that have this feature. It is a game changer for the user to be very specific about food weights and measurements, and clearly can be done.

Second, please work on the navigability of adding items to meals and snacks. We should be able to add multiple items to a meal or snack without being taken back to the main nutrition menu, scrolling down to that meal or snack, then going through the entire process again for each subsequent food.

For a program that costs $199, the app needs to step up its game and be much more user friendly.

I’m three weeks into Faster Way. I’ve lost 7 pounds and feel so good. The app is easy to use. I like that it has no ads like other trackers.

The app has a few glitches that I wish would get worked out. Instead of only being able to customize our personal recipes, we should also have a way to input our own food items into a collection. That way we can go back and easily log those items for the day rather than having to do it manually each time or scanning the barcode.

I signed up and app works fine - I just didn’t find that much value in the meals since they recommend white rice and things I normally wouldn’t eat - that part feels a bit dated. Regardless the BIG issue for me is they don’t allow you to access your account information on the app. You need to send them an email and they will send you a ‘magic link” that last 24 hours if you want to change or cancel account. When I immediately rolled into the VIP payments I was confused and there’s very little available to help guide you out of that reoccurring fee. I finally reached someone over email but they said “oops - too late this month, you’ll be charged for one more month” and then I had to figure out magically how to ensure I wasn’t charged again. Why make it so difficult to manage your account in app? I’ve never seen anything like this before and it just doesn’t sit right with me.