FBA Mobile 4+

I admit to being pleasantly surprised by this app. From the volume of information it shows, to the clear layout, to the ease of use, I have continued to be impressed. I use it most often to quickly check my Flex Card balance.

I downloaded this app because my HR specialist mentioned it existed. I didn’t use it much and subsequently forgot about it. I rediscovered it when open enrollment came around and I found myself in the age of COVID-19. This app has proven itself really useful. I didn’t realize how much information was available to me. One of the best features I find is that it’s Finger ID compatible and the developer implemented the feature. The integration with my FSA account is well implemented. This has proven to be a joy as it’s nearly impossible to reach anyone at my Plans Administrators office. So glad I listened to my HR Specialist advice. My personal opinion is that the UI could use more color. Otherwise its good.

Most features work on this app, however, when you have for multiple accounts from different years of the same type it’s unclear which account is being used when submitting an expense for reimbursement. I would expect the account for the current year to be the default. That doesn’t appear to be the case; my submissions were allocated against a previous year account that did not have any remaining balance. Appears you are only given the option to select between account types when submitting an expense and not between different accounts of the same type.