FCMBOnlineToken vs2 4+
First City Monument Bank
Designed for iPad
-
- Free
Screenshots
Description
With FCMBOnline Token, you can authenticate your online transactions with your mobile devices. The App will serve as an alternative to the hardware and SMS token used to authenticate transactions on FCMBOnline (Personal & Business).
Activating this app will require you to log on to FCMBOnline, FCMBMobile Plus, call the Contact Centre or visit the nearest FCMB branch. To get started, new users are to activate with a Serial Number, an Activation Code and Customer ID while existing users are to reactivate with a Serial Number, an Activation Code, a Reactivation Code and Customer ID.
For personal users, please use the first seven digits of your account number as your Customer ID, and for business users please visit the nearest FCMB branch.
Some features and benefits of FCMBOnline Token includes;
· Functions same way as the hardware token.
· Added security with password feature
· Data is only required for activation or reactivation, no data is needed for usage.
· Self-service activation (business users to visit any branch or call the contact centre)
· To activate the app you can either scan the QR code or input activation details that
was advised.
· Convenience of not carrying a physical token.
· No SMS authentication delay.
· Simplicity
What’s New
Version 2.3
Contains various bug fixes and feature enhancements
Ratings and Reviews
Zero rating
Token reactivation on my new iPhone 14 is a total catastrophe. Nothing has been able to be resolved for over 4 weeks now. They say uninstall and reinstall. Have done this several times with all of the reactivation codes sent by the bank, still the App keeps on disappearing each time “activate” is clicked. So messed up. All of my transaction negatively affected. ZERO RATING FOR THIS BANK!
Developer Response ,
Hello AjiE, we apologize for any inconvenience. Please ensure the mobile app is up to date. For further engagement, please call us via 07003290000 or 012798800 or send us a mail on customerservice@fcmb.com in order to address your concerns. Thank you.
Failed bank failed costumer service failed token
Is there a zero star? That what my review will definitely be , first thing first when I step my foot in Nigeria my first to do thing is to CLOSE every business I have with Failed CMB all the do it keep charging unnecessary money common solve token problem they can’t lord have mercy
Developer Response ,
Hi Kings, apologies for any inconvenience. Please ensure that your App is up to date. For further assistance, you can send us a DM on our Twitter via @Fcmb_help or call our Contact Centre on 07003290000, 012798800. Thank you.
App crash
Despite waiting for weeks without getting a single response from you guys, i was able to get the details for token reactivation and guess what? The app keeps disappearing everytime i try it.! I use an iphone 12promax.!
Developer Response ,
Hello, apologies for-the inconvenience. Please send us a DM on Instagram via @Myfcmb or send us a mail via customerservice@fcmb.com for further engagement. Thank you.
App Privacy
The developer, First City Monument Bank, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- FIRST CITY MONUMENT BANK PLC
- Size
- 12 MB
- Category
- Finance
- Compatibility
-
- iPhone
- Requires iOS 12.0 or later.
- iPad
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © First City Monument Bank
- Price
- Free