GT eToken 4+
Guaranty Trust Bank PLC
-
- Free
Screenshots
Description
GT eToken Application Description (About this app)
The GT eToken is a mobile application for generating One Time Passwords (OTPs) used in authenticating electronic transactions.
A one-time password (OTP) is a secure and automatically generated string of characters that authenticates the user for login and/or electronic transaction completion.
Electronic transactions include (but may not be limited to) web, internet banking and mobile banking transactions, where you are required to enter a 6-digit token-generated code.
A one-time password (OTP) generated from your GT eToken App can be used as an alternative to or alongside the GTBank hardware token device.
Activating Your GT eToken app
To activate your GT eToken app, select your customer type and choose your preferred activation method, which can be the use of your Bank card, Hardware Token or by calling contact center to get an authorization code.
Your data ID will be verified to complete the activation.
Using Your GT eToken app:
Once your app is activated, you can create a unique 6-digit Passcode that will be used for subsequent log in to the application and enjoy 24/7 banking.
You can find more information about GT eToken on www.gtbank.com or contact GTCONNECT contact center on 080 2900 2900 or 080 3900 3900.
Note: To avoid your OTP being used by anyone, you absolutely DO NOT DISCLOSE OTP code for anyone.
What’s New
Version 3.0.4
Bug fixes and enhancement
Ratings and Reviews
Forgot password
Don’t understand what is going on with your app. Trying to use forgot password with my token to reset my password, but couldn’t get thru with it. With a message failed, onboarding limit exceeded showing now for several weeks.
Please help to get this fix.
Concern member.
Developer Response ,
Hi, apologies for the inconvenience. Please email us a screenshot of the error you are facing along with your mobile number at mobiledevsupport@gtbank.com so we can look into this for you.
MOST USELESS APP I HAVE EVER SEEN
Nothing wrong with my old etoken. Wanted to use it yesterday and was asked to reactivate again. I called customer service and they told me the app has been updated and needed to be reactivated. Well, the useless thing would not work. I was on the phone back and forth about 3 hrs and spoke to 4 customer service reps (nice and respectful people) but unfortunately, they couldn’t get the app to work. I have money in my account to give people for Xmas but unfortunately, GTB almost blocked this by their useless app. I had to resort to using other app to send money directly into my folks’ accounts. I am out of the country and as it stands now, I guess I’m done with Nigerian banks.
Developer Response ,
Hi, apologies for the inconvenience. Please email us a screenshot of the error you are facing along with your mobile number at mobiledevsupport@gtbank.com so we can look into this for you.
This bank and app is extremely useless !!
This bank is absolutely terrible. My app automatically deleted its self and I’ve not been able to get into the app for the past 2weeks. I’ve called customer service line multiple times and I’ve not been able to speak to one person. They aren’t replying my emails either and my money is just stuck there. I’m not able to send money to my family enters back home for the holidays. Everything about it is terrible. At this point, I’m trying to close my account and even that has been an issue.
Developer Response ,
Hi, apologies for the inconvenience. Please email us a screenshot of the error you are facing along with your mobile number at mobiledevsupport@gtbank.com so we can look into this for you.
App Privacy
The developer, Guaranty Trust Bank PLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- Contacts
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- GUARANTY TRUST BANK PLC
- Size
- 54.5 MB
- Category
- Finance
- Compatibility
-
- iPhone
- Requires iOS 10.0 or later.
- iPad
- Requires iPadOS 10.0 or later.
- iPod touch
- Requires iOS 10.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Catalan, French, German, Italian, Portuguese, Simplified Chinese, Spanish
- Age Rating
- 4+
- Copyright
- © Guaranty Trust Bank Plc
- Price
- Free