Payday: Global Money Transfer 4+

Terrible payment gateway, terrible customer service

I made an enquiry from the customer support before I decided to use this app for a payment I was assured of how seamless the service is which promoted me to try it out. Considering that the purchase I was trying to use the virtual dollar card for is huge I tried transferring a small amount which was deposited almost immediately, I decided to deposit a larger amount and it’s been almost 24hrs I’m still yet to receive the money in my payday app neither do I have the reversal of the money in my account. I contacted my bank first thing today to know if the transaction was successful and I was assured to contact the other person I sent the money to as the money have been deposited to the person account till now I’m still yet to receive my money and I’m almost at the deadline for the purchase I wanted to make also the customer service takes hours to respond to complaint. I hate to do this but I wouldn’t recommend this service to anymore. If I could do a zero star I honestly would . This people have me on ropes cause I’m about to lose a lot of money to them.

It’s a big Scam and disappointed in myself that I fell for it

I could not withdraw from the virtual card and when logging back in, a transfer had been done from the card to a said “Blessing Oko”. Forget that money but even to close the account, not possible. I had to contact them through instagram and I was blocked by their Paydaysupport handle, the other handle is yet to respond. Even after someone finally responding to my chat via the online app, it was a one liner and I quote “Are the funds still on your card “. Shouldn’t they know from the backend. I don’t usually fall for such but I believe this is a scam and I will take it up to the highest level. They should be blocked from App Store, Wema Bank which a sub account was created and all other platforms. I now have to reach out to my contact at Efcc and send a mail to CBN in this regard. I strongly advise staying away from this app or so called institution.

Don't be deceived by the glamour, it's a scam.

I remember finding this app when I was in dire need to pay some bills with a virtual card and for months I was cautious to put only the money that I would need to finance whatever transaction and left nothing in it. Mind you, I'm a corper who hardly earns anything with the prices going up on everything but I put in some money to pay for their outrageous price to renew my virtual card and be able to make purchases on some things. Only for the purchase to not go through, I contacted their support and they promised me that it would be resolved in 24 hours, never did a check up or tried to do anything aside from their stupid reassurances. For $10 they could not refund my money back for weeks and I'm still soliciting that they return it before I conclude my deal with their application forever.

Developer Response ,

Hi moushd, we sincerely apologize for this experience and can confirm that this has been resolved. If you are still experiencing any difficulties please reach out to us via the in-app chat or send us an email at support@usepayday.com. Thank you.