Fidelity Bank Mobile Banking provides convenient, 24/7 access to your Fidelity Bank account information from your iPhone. It’s fast, secure and FREE. With Mobile Banking you can easily:
•Check account balances
•Monitor account activity
•Transfer funds between linked accounts
•View and pay bills
•Search for branch locations
•Make deposits using your phone
To use the Fidelity Bank Mobile Banking App, you must be enrolled in Fidelity Bank Online Banking. To enroll in Mobile Banking follow the steps below:
1.Log in to your Fidelity Bank Online Banking account
2.Select Customer Service and then Mobile Banking on the main navigation menu
3.Under Your Name select Enroll
4.Terms and Conditions will appear, read the Terms and Conditions and if you agree, select to the left of the screen “I accept these Terms & Conditions”, then select Continue
5.Menu of Mobile Services will appear, select the Applications desired, then select Continue (mid of page)
6.Accounts will appear, select Account(s)that you want to appear on your cell phone and create a Nick Name for Account(s), then select Continue
7.Enter cell phone number in box, select Continue
8.Enter Activation Code sent to cell phone, select Activate
9.On the cell phone click link in text message and log-on to mobile banking site
Fidelity Bank Mobile Banking protects your financial information from unauthorized access by using a variety of security features, including:
•Secure logon with Customer ID and password
•Security questions and authentication image to verify your identity
•Advanced encryption technology
•Partial or masked account numbers
•Automatic session timeout
Have questions or need help? Contact Fidelity Bank by phone at 1-855-547-1385.
Fidelity Bank does not charge fees to download or use Fidelity Bank Mobile Banking. Message and data rates may apply. Check with your carrier for more information.
© 2013, Fidelity Bank. Member FDIC. Equal Housing Lender.
We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes. Please be sure to turn on automatic updates to make sure that your app is always up to date.
Ratings and Reviews
LOVE Fidelity Bank!!
I love everything about this Bank! They know you by name and make sure to call you by name when you go in. They have free checking options and allow you to open more than one account without extra fees. The mobile app and website is super user-friendly and I like the ability to be able to move money back-and-forth between personal and business accounts.
I’ve been with this bank for several years now and it’s the best banking experience I’ve ever had. The service is great and the employees are awesome with their knowledge and willingness to help you have a good experience. This bank is about respect and treating people right. I just can’t say enough good things about the Shelby,NC office and the online assistance.
Very buggy app
This app worked okay when I first downloaded it about 6 months ago. It was a little buggy but still worked. It is the most basic app that I have so I would expect it to function without too many issues, but in the last few months it stopped loading from time to time and now it will not load at all. I have a white screen when I click the app and if I wait too long it acts like it’s freezing my phone. I keep a really close eye on all of my bank accounts so this is REALLY annoying. I have an iPhone 11 and none of my other apps are having any issues. Just this one.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- The Fidelity Bank
- 84.8 MB
- Requires iOS 13.0 or later.
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip.
- Age Rating
- © 2021 Fiserv, Inc. or its affiliates and licensors.
With Family Sharing set up, up to six family members can use this app.