“The Figo Pet Cloud app is pretty amazing, and it actually does what it says it should! I can keep all my pet’s files in one place, access a live vet in an emergency, find pet friendly places, and connect with other pet parents…plus some other cool stuff.”
Figo Pet Cloud features:
Inbox & Docs. Create folders for medical records, adoption records, vet bills, pictures, and create personalized folders. Especially helpful during a pet emergency: Access all your records wherever and whenever you need them; and upload and share documents with anyone.
Reminders. The Figo Pet Cloud lets you know when the important stuff is due. You set the date, and it will remind you when your pet is due for their shots and vaccinations.
Connect. The Figo Pet Cloud makes it easy for you to meet other pets and their parents. Use the search tool to discover who's around you and get connected. Chat, share photos, plan play dates, and more!
Explore. Never feel lost again—wherever you roam, you’ll have access to all things pet. Easily find pet hotels, groomers, daycares, dog parks, shelters, pet-friendly restaurants, and emergency pet hospitals in a flash.
Loss Prevention. Unique pet tags integrate with your Figo Pet Cloud profile. If your pet ever goes astray, they can be reunited with you using the unique code on the back of the tag. You and your family are alerted via text message.
Live Vet Access. Have a pet emergency or question for a veterinarian? Figo Pet Cloud users can access live veterinary professionals 24/7.
Pet Insurance. The Figo Pet Cloud seamlessly integrates with Figo Pet Insurance. Submit claims, add medical records and anything pertaining to your pet’s health through the app. Also, information about your pet’s insurance policy—deductible, payment history, coverage, etc.—is automatically populated.
General improvements and bug fixes
Ratings and ReviewsSee All
Figo service great, app a PITA
It took me hours of trying to add a new pet to My Pet Cloud, on the website, and searching the App Store for updates to find this NEW unimproved app. I searched for Figo Pet Cloud on the App Store,and this new app didn't show up. Security through obscurity. I have been a (happy) customer for a year, but I was never informed that the app I use to manage my pet’s insurance was being discontinued.
Figo phone help is great, but their developers are not. This new app looks terrible on ipad (scale is wrong, looks as bad as the ridiculous Consumer Reports app) and it will s difficult to use. The app is primarily for insurance claim administration. This is about money first. They have overlaid so much garbage (my cat is not interested in play dates) that they have screwed up the primary function of the app. I bet Figo paid a lot for this no-longer-usable, retro-cluttered bomb.
Use the website instead.
Terrible App - Web version is just as bad
This app is incredibly slow - so is the website. Probably running terrible clunky server systems. Why should this matter? Because they are touted as an up and coming pet insurance provider but play like an old time that refuses to upgrade.
I have changed my billing detail 3 times, to get them reverted or broken. I can’t ever change detail in the app, as it stalls out. The web version works half the time, and it leaves you with customer service calls.
If you are looking for an app based pet insurance provider THIS IS NOT IT.
I felt like I used to have a lot more issues with this app and things have been a lot smoother lately. It’s been easy to send documents to our pet cloud and easy to communicate about our claim. Thanks for any improvements you’ve made!
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Usage Data
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- Figo Pet Insurance LLC
- 113.4 MB
- Requires iOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Age Rating
- Copyright © 2016 Figo Pet Insurance LLC. All rights reserved
With Family Sharing set up, up to six family members can use this app.