Fireflies: AI notetaker 4+

I used Fireflies a year or so ago and it was pretty good back then. It’s come a long way since with all the features it has now. Voice transcription has become a somewhat level playing field since AI everything blew up this year, but there are still some that do it better than others. It does a great job with that, so the thing that makes it stand out for me is the look and feel and ease of use. It’s satisfying to use and pleasant to look at.

What’s more, their customer service is some of the best I’ve come across. The interaction I had left me feeling that the company values integrity as much, if not more, than profits, which is sorely lacking in many SaaS companies today. It’s certainly a human quality I want a company in the domain of transcribing and storing conversations to genuinely value.

Have been using for a couple of weeks and required an initial learning curve to tweak settings to ensure Fred (ai assistant) only showed up at the meetings I want him to. It is a great tool for producing minutes of our team meetings; just a quick proof read and adjustment and they were ready to share. Had an issue with transcription of one meeting that failed and had to use extra credits to get the summary and notes prepared but that was the only time it didn’t perform as expected. I’m a fan!!

Wonderful tool for transcribing audio, and making the spoken word searchable. I’m a longtime paid web user and happy an app was launched.

While optimized for videoconference calls, I use this for transcribing Voice Memos I record of lectures, live panels, and Q&As. I’ve built up a searchable, shareable, exportable database of thoughts and things I’ve heard.

As others have pointed out: don’t put too much trust in the in-app recorder. Instead best to import audio files via share sheets from Voice Memos or other recorders, which it handles well.

I wish they would chill on the bloated interfaces, and focus on rock-solid speed, search, and readability. We are talking about text here: the oldest content on the web.

And focus the AI elsewhere please. I don’t need to chat with a transcript of my chat, but I would love if Mr. Fred could ascertain the names of of everyone in audio uploads.