Hume by FitTrack 4+

Last year this app was great, but about a month ago they rolled out a new (better looking) version that doesn’t allow you to view rolling 12-month history. It cuts off in 2024. That’s not very helpful. Also they started putting dates backwards and European style so not so easy for people in the US to tell what is going on at all. At this point the only purpose I have for the scale and app is to get a snapshot of my health. Or I suppose I’ll be able to track all of my 2024 but it won’t give you history prior to 2024 even though my fitness journey (like many others) started prior to that. Not helpful at all. They should have never messed with it. I even went to submit feedback through the app itself and it locks up after you type a couple words. Just ridiculous whoever they put in charge of this is failing big time.

Update: They did seem to fix the trailing 12 month history and I greatly appreciate them fixing that aspect of the app! I would bump my rating to 4 star at this point! Keep it up yall!

So I’ve had the FitTrack app for over a year now. (And no I never had the old app to mess with the current.) I have worked with their customer service back and worth for days and we came to no conclusion or just an ignore in response.. I have deleted and reinstalled the app at least 5 times.. and yes I have restarted my phone.. there is a very big problem with this app and scale and it basically makes it just a normal scale that tracks your weight and nothing else.. on top of that you have to put in the weight manually..
what is supposed to happen is you tap “weigh in.” On the app, then stop on the scale, there are 3 circles that buffer. First one is weight (which works great), the other two don’t work and just buffer until my scale turns off.. they are supposed to log your estimated fat% and other data, then it plugs it directly into your app and you’re done. It worked for me for a few weeks and I’m not sure if an update broke it or what but it’s been like this for over a year now and still no fix? It’s very frustrating for paying for this scale and expecting to get these benefits and then it just turns out to be a basic scale in the end. I am open to keep troubleshooting this but I have pretty much put all effort into it. The application just needs to be fixed, but I’m not sure if I see this happening after a year of issues.. if this problem gets fixed I will change my review.

This will be my third review of this product. I left two other very detailed reviews that appears to have been deleted by someone. So I am writing this from my notepad app so I can just copy and paste it back should they decide to delete it again, I won’t have to rewrite it! IF YOU ARE LOOKING FOR A SCALE TO HELP YOU TRACK YOUR FITNESS PROGRESS - THIS IS NOT IT! The most recent update they pushed out just took away the main feature I used to track my weight loss! The ability to compare my weight from one day to a previous day. That feature is totally gone. I used to be able to click on the weight itself, and click the “progress” button which would allow me to select a date from the calendar. I was able to see that I’ve lost 25lbs! Now that feature is gone. I also used to at least be able to click on previous months, now I can’t see anything beyond the current month. When you click the date/month button, it used to have a drop down menu where you’d select the month you wanted to view. Now when you click it, nothing happens. I literally have no use for this app now and have cancelled my subscription that I was FORCED buy because they took away so many of the features that was originally advertised as free!!! I am currently now on the market for a new scale/app as this one has become useless. Just avoid this scale/app altogether. Go with someone more reliable. Save your money!