Flex splits your rent payment into smaller payments, enabling you to pay rent throughout the month.
- Flexible rent payments
Flex analyzes your finances and recommends a rent payment schedule that suits you. You can now pay your rent over the course of the month.
- No more late fees
Never pay a late rent fee again. Flex pays your rent on the 1st and guarantees you'll never get hit with a late rent fee again.
- Simple and transparent pricing
Monthly membership fee is $19.99. No payment processing fees, interest charges, late fees or other hidden fees of any kind.
- Safe and secure
Flex protects your information with bank level security. Your data is protected with 256-bit encryption and never stored on your devices.
Bug fixes and performance improvements
Ratings and ReviewsSee All
Works for me.....so far, so good.
This app has been a game changer for me. I live in California, land of super expensive housing costs. So being able to split rent into two even payments ( I get paid biweekly ) has helped me a lot. I could try to do this on my own, but the fact is that is very difficult to get ahead enough on one salary to do this. I have read many of the poor reviews, and I could see where this app wouldn’t work for some people. Luckily for me, my rent portal was easily accepted and my checking account info transferred across smoothly. Plus, I meet the criteria for income/ direct deposit requirements every month, ( my salary & hours worked always stay pretty much the same) so I haven’t had any issues yet. I have used the app to pay rent for about 5 months now. I was very nervous about trying it since, hey, it is rent and it’s very serious if you have any issues with payment. The times I had a question, email response has been great, usually the same day. So I’ve had a great experience. If that changes, I’ll update this review accordingly. So, I guess I’m just lucky that this app works for me. Just wanted to give a positive review now that I’ve used it several months without a hitch. Sorry that it doesn’t seem to work for everyone, though.
terrible customer service
I was a Flex user since September of 2020 and absolutely loved it. Rent was coming out on time and the correct amount (I split rent with a roommate who doesn’t use Flex). Since December, things with rent have been odd since they have calculated rent way too high and I had to continue to email them to change it, and rent was paid at the last minute. In January, they paid my entire rent, roommates included, and I emailed them and told them it was incorrect. They only charged me for my rent and not my roommates. I emailed saying this was wrong and no response. Then, at the end of the month, they charged us the money we owed because of a system error and all of the money came out that week, and they then asked me to pay on the 1st of the month still even though rent was just taken out a week before. I figured I’d be able to handle it, because I normally pay relatively decent payments through flex. My February rent would not show up, and I emailed multiple people, with no response or “it will be fixed.” It was never fixed, leaving me with either paying my rent in full or getting hit with $160 late fees. Taylor from Flex told me multiple times it would be fixed, but when 10pm came around on the last day, it still hadn’t been, and I had to pay all of my rent in full this month, leaving me with basically no paycheck for two weeks. Customer service will ghost you and leave you stranded. I do not recommend.
Super easy and convenient way to pay rent!
Especially during the COVID-19 pandemic, Flex makes it easier to pay rent and it’s very convenient. Plus their customer service people are top-notch and very helpful!
Have to admit I thought this would be a bad app at first but it totally saved me and makes perfect sense! All my other bills are at the first part of the month so having the convenience of splitting your rent payment over the month is crucial to my financial survival.
I had probably one of the greatest customer service experiences ever. These stand out to me because they’re so few and far between. They reply in a timely manner, they resolve your issue, and they explain whatever you happen to ask. Nothing against anyone else in customer service but Delaney solved my issues ASAP and I hope y’all give her a raise, bonus, time off, or a promotion! Great customer service is the name of the game with any product and she was the epitome of what people expect.
Developer Response ,
We're so glad we have been able to help! Thanks for being a loyal user at Flex for so long! We really appreciate you leaving this review!
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Flexible Finance, Inc.
- 52.3 MB
- Requires iOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip.
- Age Rating
- © Flexible Finance, Inc.
With Family Sharing set up, up to six family members can use this app.