FlexTires 4+

So in June I stopped by my local Mavis Discount Tire for an alignment once there I was informed that my used tires were on the cusp of being outdated. Unbeknownst to me, your not supposed to used tires over 5 or 6 years old in New York State. So I asked for 2 but got 4 the next day when I showed up. I told them that at the moment I was being affected by the pandemic and was unemployed. So they offered me a job and also let me know that they had a Mavis credit card. I had just finished paying off other credit cards and expected to get approved (however the credit companies are hard to please, if you pay on time they get mad, if you don’t pay on time they get mad) so I got approved foe the flex tire program (yippie). This convenient way to pay it of same as cash in 90 days is very helpful and I jumped on the opportunity. End of the day I was a happy camper with 4 new tires and and alignment. Thank you!

My friend and I were having car problems and they were able to pay the bill and we had 90 day same as cash. First, they took funds out of my checking account and never sent me a notice or receipt for Anything. Then, when it came close to the 90 days, we were on the phone with a person who said her name was Alexa, that we would be able to call and get a seven day extension. I called and was told by a guy that was working, I would have to call them back the next morning, which would be a day after the 90 days. Well, I called for the extension and was told that they don’t do seven days extensions and there’s no one there by the name, Alexa. The lady also told me that I now have to pay $1100 instead of the $395 that was left.

Well, we got in touch with a supervisor and this person was able to help us out with paying the $395 remaining balance. However, she also said that I have two pending payments and if I were to stop the payments, they’ll reopen the account and I would have to pay the full $1100. All day, I never had a pending payment for them until late at night and the payment wasn’t even pending in my account, AFTER they took the money from my friend’s account to pay them out.

We’re NEVER doing business with them again and I HIGHLY Suggest that you don’t either !!

When I arrived at Mavis tires and breaks I was in tears. Not knowing anything about cars at all sometimes one may get taken advantage of. Luke met me at the door went and looked at my breaks and rotors and immediately had me approved for financing and had my little car in the air. Impeccable service. One of the nicest people in sales I’ve ever met. And I honestly mean that. Luke left and Dakota took over. Can not believe there’s two of these guys working at the same place. Again impeccable service. Outstanding customer service. Brought the parts out to me explaining how they worked, what was happening with my car and how he was going to fix it. I am honestly as impressed by these 2 as I am grateful and blessed to have had their assistance. If possible I will always come to this location for whatever I need. Thanks LUKE!! Thanks DAKOTA!!