This app is only for use with FreeStyle Libre 2 Sensors.
The world’s #1 CGM from Abbott takes diabetes management to a new level. Here’s how the FreeStyle Libre 2 system provides life-changing technology:
SMALL AND DISCREET: Remarkably small and discreet Sensor you can wear for up to 14 days
NO FINGERSTICKS: Unsurpassed 14 day accuracy, for adults and children
ALARMS: Optional real-time glucose alarms, along with an urgent low glucose alarm, alert you of highs and lows so you can take action
GLUCOSE HISTORY AND INSIGHTS: Get detailed reports, including your time in range, to better understand glucose patterns
STAY CONNECTED: Connect to your healthcare professional using LibreView, and share with family and friends using the LibreLinkUp app
Compatibility may vary between phones and operating systems. The FreeStyle Libre 2 app is only compatible with FreeStyle Libre 2 Sensors. Learn more about compatibility at http://FreeStyleLibre.com
BEFORE STARTING YOUR SENSOR
Before you start your Sensor, choose which device you want to use.
Alarms and glucose readings can only be received on your phone or your FreeStyle Libre 2 Reader (not both).
To receive alarms and glucose readings on your phone, you must start the Sensor with the FreeStyle Libre 2 app.
To receive alarms and glucose readings on your FreeStyle Libre 2 Reader, you must start the Sensor with your Reader.
Note that the FreeStyle Libre 2 app and Reader do not share data with each other. For complete information on a device, scan your Sensor every 8 hours with that device; otherwise, your reports will not include all your data. You can upload and view data from all of your devices on LibreView.com.
The FreeStyle Libre 2 app is intended for measuring glucose levels in people with diabetes when used with a FreeStyle Libre 2 Sensor. For more information on how to use the app, refer to the User’s Manual, which can be accessed through the app.
Consult a healthcare professional to confirm if this product is right for you or if you have questions about how to use this product to make treatment decisions.
 If you are using the app, you must also have access to a blood glucose monitoring system as the app does not provide one.
 Alarms you receive do not include your glucose reading so you must scan your Sensor to check your glucose.
Before using the app, review product labeling and the interactive tutorial at https://www.freestyle.abbott/us-en/support/overview.html#app2
To resolve any technical or Customer Service issues you are having with a FreeStyle Libre product, please contact FreeStyle Libre Customer Service directly at 1-855-632-8658.
Bug fixes and performance improvements.
Ratings and Reviews
Loved the app in the former version
This is crazy! The old sensors are discontinued, so I had to get the new one. I thought the problems I read in the other reviews were probably not going to be an issue because my sugar is pretty stable. No hi-low alarms for me… well I hate to say that alarm still goes off randomly and at the most inopportune times! I was in a meeting and got a little too far away from my phone. By the time I got to get into the app and stop it, the alarm had gone off 4 times! And when I use the word alarm, I mean it. It is very loud, ear-piercing and startling, not just annoying. That’s great if it’s saving somebody’s life, but utterly ridiculous for me at this point. That being said, in setting you can (supposedly) shut off the alarm for when your Bluetooth cannot connect, like when you’re too far from your phone. So I did that, but it still alarms sometimes for no good reason. No trouble with my sugar, and no identifiable reason for an alarm.
Problem is, I’m stuck. At least for the month, since I already paid for two new sensors. And one more thing, this one is reading consistently higher than the other one did, and I have not changed my very strict diet. I know it’s not accurate enough to make treatment decisions based on this sensor, but it’s still disturbing. We’ll see what my next blood test says. In the meantime I just keep using this sensor and hope it doesn’t startle me into having a wreck while driving. RANT OVER
Developer Response ,
Thanks for the comment. We'll need more information to help with this issue, so please contact our Customer Care team at 855-632-8658.
This app is supposed to help improve my blood sugar by constantly monitoring it, but it actually makes it worse. Let me tell you why. Unless you turn the sensoring off all together, it would obnoxiously allow. I understand it’s for my health, but I can not have this thing beeping and going off so annoyingly all the time. I have work, I go to church, I need to sleep. There are lots of places where I can’t just have this thing beeping. You do realize that if I’m high, and I do a correction it takes time for my blood sugar to come back up. But it’ll keep going off, it’ll keep saying I’m high even though I already corrected it. So I just turn it off and then forget to turn it on and miss being more accurate in my blood sugar because this thing is so annoying. Me and both my 2 diabetic friends have talked about it, we all turn it off until we need to test again. If I got a nice silent notification that my blood sugar is high, I would correct it. Vs not knowing at all for an extra 3 hours because I turned it off. There NEEDS to be a setting to turn off the sound and still get notifications. Stop trying to control us so much that this thing has to beep so loud and so obnoxiously when we’re not in target and just make it like a text message so we can choose wether it’s completely silent, vibrates, or alarms. Because I promise you’re doing more harm than help.
Developer Response ,
We're sorry to hear this. Please contact our Customer Care team at 1-855-632-8658 so we can better assist.
Inaccuracy in graph-especially for low readings
I called about this. I have screenshots for proof but they have no way for me to submit them. This morning the scan and logbook show a reading of 73. The graph shows about 130 for that reading. The graph shows the high logbook readings very accurately. But not the lows. I think theres an error in the graphing programming that is not displaying low readings accurately. Everyone i talked to wants to assume its the sensor OR they give you this standard explanation that the graph is an average. If that were the case then the high readings would not exactly match the logbook readings. Unfortunately the low logbook readings don’t display accurately on the graph.
People using this app - DONT make treatment decisions based on the graph - use the logbook which is accurate readings taken by the sensor. Hopefully if enough people complain about the graph they will get a software engineer to look at it. Customer service - i have screenshots if you figure out how i can submit them. I actually really like this much better than fingersticks but lets get the programming fixed to accurately graph your results. Customer service apparently can’t tell the software engineer theres a problem. Might have to write abbot corporate. Probably get ignored there too. For the record, I am an engineer so I know for certain there is an inaccuracy.
Developer Response ,
We'd like to follow up with this. Please give us a call at 855-632-8658 so we can better assist you.
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- Abbott Diabetes Care Inc
- 41.4 MB
- Requires iOS 14.0 or later.
- Age Rating
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