Screenshots

Description

Need a fast & friendly meal? We've got you covered. Friendly's online ordering lets you take that happy feeling with you wherever you go. Join Friendly's BFF Club to be the first to learn of new promotions and events and access great offers!

Download our app today to access the following features:

Restaurant Locator - Looking for a great breakfast, lunch, dinner or ice cream treat? Let us help you find your nearest Friendly's restaurant.

Online Ordering - From made-to-order Big Beef®Burgers to our famous Fribble® milk shakes, you can choose from our entire menu of mouth watering meals and fresh ice cream to go!

Friendly's BFF Club - Be the first to learn of new promotions, events and offers. Get 25% off your order when you sign up and a Free medium sundae on your birthday!

What's New - Check out our new products and promotions!

Check in - Check in to let us know you've arrived to easily redeem your offers

What’s New

Version 20.26.2020041701

Enhanced Online Ordering Functionality!

Ratings and Reviews

3.4 out of 5
204 Ratings

204 Ratings

Darkhawk0013 ,

Mediocre at best

So, the app could use a few improvements. For one, the ability to ask for extra things. Example: I order ice cream. There’s no option to ask for peanut butter sauce, extra hot fudge or extra whipped cream, etc.
Second, I order something for delivery. When they finish making the order, the app says order completed. Except the order isn’t complete until the food is in my hand. Once the food is made, it should show that it is on the way, preferably with an estimated delivery time.
Last, and this is more about each restaurant. I ordered ice cream. From the time it showed Order Complete until I received it was a little over 35 mins. Ice cream was mostly melted when it got to me. They should be able to put them in some kind of cooler for transport. The Friendly’s near me is maybe 10 mins away. So either they were sitting at the restaurant waiting for the driver, or the driver made other deliveries first with my ice cream sitting next to hot foods. I had to stick all our ice creams in the freezer for a few hours until the word “Ice” was appropriate again.

Debbieee x0 ,

Needs some fixing...

First time I tried to use the app it force closed itself after adding half my items to the cart. After that I realized that customizing your order like you would at the restaurant is very difficult with this app. Normally at the restaurant I will ask for extra or light sauce, and you can’t do that with the app. Also, they need to broaden their options under certain foods. Burgers should be able to be more customizable in the app, just like in the restaurant. Depending on the burger you choose in the app, you can only pick certain condiments, sauces, and toppings. You should be able to put any toppings on anything, even if there’s an extra charge associated. I like that there’s an option for people with food allergies.

jenduv ,

Not built from a customer perspective

I used the app for the first time today. Complaint #1 there’s no place to leave a tip. I would like to tip, estate because I appreciate the workers who are willing to go in despite circumstances. I felt like a jerk for not tipping. #2 I’d appreciate knowing that the order is ready. #3 it would be nice if it included info about how pickup works. You know which location I’m at, seems like it could be location specific without much trouble. I clicked check in and it gave me a number to give my server. Did clicking it alert the store that I was there? Will someone bring it out? Should I just go in? I waited a bit and did go in. I said #XX and it clearly meant nothing to the people inside who asked for my name. Why give a number with no purpose? #4 why not prop the door open?!?!?! Every customer has to touch that same door handle. And then the bag with their food in it. I asked and was told it’s district policy that they can’t. Please explain why not.

Information

Seller
FIC Restaurants, Inc.
Size
147.9 MB
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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