Froedtert&MCW 12+

Easy to use to access mychart and other froedtert services all from one place. Used the on-demand video visit over the weekend and saved myself a trip to urgent care and it took less than 15 minutes.

RLF09321-Thanks for the feedback.

Wow - DO NOT UPDATE! What was once a necessary app has now become a necessary evil. Impossible to read ANYTHING, the type is so small. And I have the largest iPhone screen Apple makes. The app used to be incredibly easy to use and simple to navigate and see at-a-glance everything you needed. Now it’s cluttered with too many tiny little icons and even tinier type, rendering it impossible to locate anything necessary. Log-in is cumbersome. I don’t want to sign in with Facebook or Google. All they do is farm my info. I VALUE MY PRIVACY. I can’t even figure out how to get into an upcoming appointment so I can pre-register. I no longer want to use the app. Sad, because it is necessary for my health. It’s an ugly, horrible, useless tool. So much for pre-checking in. Can’t read the type it’s so small. Can’t read notes or any directions for the same reason. Also - the app can now only be logged into by tapping on a link through an email from Froedtert; it cannot be logged into via tapping on the app itself. That refuses your current log-in information and instead asks you to create a new account. I am NOT going to go through that again. Ridiculous. If you’re smart, you revert to the previous format. That was a piece of cake, and fully functional.

Please call our Digital Support Team Zildjiancat at 414-777-0900. We are always improving the app and would love to hear from you. Biometric sign in capability will be returning by the end of this week which will hopefully alleviate some log-in issues. - Thanks, Jenny

Hi Zildjiancat - We are currently working on additional updates and apologize for the inconvenience. Please call the Digital Support team at 414-777-0900 for additional help. Thanks - Jenny.

What I thought would be the easiest way to pay a recent bill resulted in the loss of 45 minutes of my life. The amount due is shown however you need to make and seek out the new path by some dragons and dungeons logic. Any developer with an ounce of sense would have a button right underneath the amount due and label it something like “Pay bill” which when clicked on would take you to the credit card screen.

Also, users of the old app log in using a user name. The new app requires an email address. There is a link to take you to the old log-in screen that gets you inside the account, but no where does it tell you how or where to change from you old login name to the new required email address. Oh yea the old user name expires on June 2021.

Oh no! We sincerely apologize for the troubles you've had with the app, no wind. We'd be happy to take a look into this for you. Please call our Digital Support team at 414-777-0900. Thanks, Jenny.