MyACCESS Wisconsin 4+

State of Wisconsin

Wisconsin Department of Health Services

Designed for iPhone

    • 4.7 • 10.6K Ratings
    • Free

iPhone Screenshots

Description

The MyACCESS mobile app provides a simple and convenient way for you to connect to the programs you've applied for or are enrolled in, including Wisconsin Medicaid, BadgerCare Plus, FoodShare, Wisconsin Shares Child Care Subsidy, and Wisconsin Works.

CHECK YOUR PROGRAMS AND BENEFITS
See a high-level overview of the programs you've applied for or are enrolled in.

GET REMINDERS
Be reminded of actions you need to take or documents you need to submit to be or stay enrolled.

SUBMIT DOCUMENTS
Submit photos or PDFs of required documents, then check their status in real time.

What’s New

Version 3.2.1

With this release, we've addressed minor fixes to enhance the MyACCESS user experience.

Ratings and Reviews

4.7 out of 5
10.6K Ratings

10.6K Ratings

Wide eyed novice ,

Amazing when it works

The options that the app offers are incredible! But sometimes it just doesn’t. It won’t open. Or it just shuts down and goes back to the home screen unexpectedly. The first time I used it was to submit some documents for proof in the 11th hour, and it kept saying done! Done! Then it would go back to the home screen. In the end I learned that it was not done! and my proof was not submitted on time and my benefits expired. Very frustrating. But when it does work, it’s amazing that you can do this through the app!

Developer Response ,

Thanks for your review and reporting these issues. We apologize that you didn't have a good experience with MyACCESS. We are looking into the issue of the app not opening or closing unexpectedly. When you successfully submit a document, you'll receive a screen indicating your submission was successful. The document will also show on your submitted list. If the document doesn't show on your submitted list or remains on your needed list, the document submission was not successful. In this case, you should submit the document again either through the MyACCESS app, the ACCESS website, or by fax or mail.

Frieda Peeple ,

So convenient!!

Oh my goodness—I wish all user interfaces were this clean, easy to use/navigate, and comprehensive! I just discovered this app exists, so I’m a little bit behind here, but I can’t imagine ever having the same levels of stress I’ve experienced via calling/in-person reviews in years pst. This is so ridiculously easy to use and convenient—I’m really grateful for the designers that put this into place. This app is one less stressor in a system that can really be challenging to navigate. Great work!!

milwaukeemom20 ,

App freezes when uploading documents

Frustrating! App freezes while uploading documents. I’ve been trying to successfully upload more than 3 pages for over an hour.

Update 3:50pm - Finally looks like the app was able to hold 4 pages without freezing. I pressed submit to get at least those 4 pages to Milwaukee Enrollment Services....I still have 6 more pages to submit, but I didn’t want to push my luck.

Okay, I took screenshots showing the app submitted my 4 pages. I then logged out of the app - waited a few minutes, then logged in again.

After 7 tries (!!!) I got the app to accept images of 6 more pages to submit. Again, I took screenshots showing my submission was successfully sent. I then opened the Submissions page, where there should be proof of my Submission #1 (4pages), and Submission #2 (6 pages)...

I’m worried because it’s only showing the second submission...

Now I must call Enrollment Services for the third time today to see if they can see both of my submissions of documents.

***App should generate an email to me, a receipt showing exactly what it submitted - so I have proof that I uploaded and submitted specific documents!

Developer Response ,

We’re sorry you didn't have a good experience with uploading documents. If you’d like to provide additional feedback and get help with uploading documents, you can call ForwardHealth Member Services at 800-362-3002, Monday through Friday, from 8:00 a.m. to 6:00 p.m.

App Privacy

The developer, Wisconsin Department of Health Services, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Contact Info
  • User Content
  • Identifiers
  • Sensitive Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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