Screenshots

Description

GateHouse Solutions™ is a complete visitor and resident management software solution for residential communities. Our Resident Phone App provides residents with a simple and convenient solution for managing their visitor list and their account information. Simply log in with the username and password provided to you by the Software Administrator at your community (i.e. Property Manager, HOA Board, etc).

If you do not have user log-in credentials to access this app, please contact your Property Management Company and request the Client ID, your Username, and your default Password.

Please note that your community is required to purchase the GateHouse Resident Phone App in order for residents to have access to this app.

What’s New

Version 4.0.7

1. Brand new user interface.
2. Quick and easy navigation between pages.
3. Gesture based user interface.
4. Re-designed dashboard.
5. Ease in adding new visitors.
6. Recent activities on dashboard
7. App is more fast and secure.
8. Ease in login.
9. Efficient error handling.
10. Bug fixes

Ratings and Reviews

1.7 out of 5
27 Ratings

27 Ratings

btmbanda ,

Where is the epass option?

I just moved into a new community using this app and they gave us screen grabs that show how to send a pass using the envelope icon. There is no icon on my visitor list page! What happened to it? Can you send an epass using this app or not?

Texas mum ,

Cannot Add, Cannot See Visitors...

Developers of this app, what is going on with it? I can no longer add visitors, not see visitors that has been added earlier, no information at all is available to see or change...I need to add guests and contractors frequently and it is very inconvenient/useless when it is not working. This issues has been on and off for a while and need your attention and fix. I live in a gated community and visitors who are not on my list will not be granted access...

Developer Response ,

Sorry for the issues you were experiencing, especially when the visitors are not able to get into the community, and thank you for including some helpful details in your review. Even though this response is over 1 year later, I still wanted to follow up to see if you are still experience the same issues. Feel free to send an email to phoneapp@temsystems.com or by responding in this review section. We look forward to hearing from you soon. ~ Ryan McIntosh | Director of GateHouse Solutions

s2b1 ,

Terrible Version

The app was working fine until the latest update. Now I can no longer view the time a guest/vendor entered and a log of entries beyond the current day.

Didn’t the developer perform any user testing before migrating this update?

Developer Response ,

Thanks for the review and providing some details of your frustrations with the app. Yes, we have a lengthy quality control testing process, but I can see your point of view when something goes missing in a new release.

As part of our release process, we decided wait 48-hours after the release date to enable the "Recent Activities". You should be able to view all of the activity by now, so please let us know if you are still have issues. Feel free to send an email to phoneapp@temsystems.com or by responding in this review section. We look forward to hearing from you soon.

Ryan McIntosh
Director of GateHouse Solutions

App Privacy

The developer, TEM Systems, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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