GateHouse 4+
TEM Systems, Inc.
-
- Free
Screenshots
Description
GateHouse Solutions™ is a complete visitor and resident management software solution for residential communities. Our Resident Phone App provides residents with a simple and convenient solution for managing their visitor list and their account information. Simply log in with the username and password provided to you by the Software Administrator at your community (i.e. Property Manager, HOA Board, etc).
If you do not have user log-in credentials to access this app, please contact your Property Management Company and request the Client ID, your Username, and your default Password.
Please note that your community is required to purchase the GateHouse Resident Phone App in order for residents to have access to this app.
What’s New
Version 4.0.2
1. Brand new user interface.
2. Quick and easy navigation between pages.
3. Gesture based user interface.
4. Re-designed dashboard.
5. Ease in adding new visitors.
6. Recent activities on dashboard
7. App is more fast and secure.
8. Ease in login.
9. Efficient error handling.
10. Bug fixes.
Ratings and Reviews
Cannot Add, Cannot See Visitors...
Developers of this app, what is going on with it? I can no longer add visitors, not see visitors that has been added earlier, no information at all is available to see or change...I need to add guests and contractors frequently and it is very inconvenient/useless when it is not working. This issues has been on and off for a while and need your attention and fix. I live in a gated community and visitors who are not on my list will not be granted access...
Developer Response ,
Sorry for the issues you were experiencing, especially when the visitors are not able to get into the community, and thank you for including some helpful details in your review. Even though this response is over 1 year later, I still wanted to follow up to see if you are still experience the same issues. Feel free to send an email to phoneapp@temsystems.com or by responding in this review section. We look forward to hearing from you soon. ~ Ryan McIntosh | Director of GateHouse Solutions
Terrible Version
The app was working fine until the latest update. Now I can no longer view the time a guest/vendor entered and a log of entries beyond the current day.
Didn’t the developer perform any user testing before migrating this update?
Developer Response ,
Thanks for the review and providing some details of your frustrations with the app. Yes, we have a lengthy quality control testing process, but I can see your point of view when something goes missing in a new release.
As part of our release process, we decided wait 48-hours after the release date to enable the "Recent Activities". You should be able to view all of the activity by now, so please let us know if you are still have issues. Feel free to send an email to phoneapp@temsystems.com or by responding in this review section. We look forward to hearing from you soon.
Ryan McIntosh
Director of GateHouse Solutions
Horrible
The whole system is just terrible
Developer Response ,
Is there any chance you can send us some details of your issues with our phone app and system? It will help us resolve the issues you are having. Feel free to send an email to phoneapp@temsystems.com or by responding in this review section. Thanks in advance. ~ Ryan McIntosh | Director of GateHouse Solutions
Information
- Seller
- TEM Systems, Inc.
- Size
- 17 MB
- Category
- Business
- Compatibility
-
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © TEMSystems, Inc.
- Price
- Free
Supports
-
Family Sharing
With Family Sharing set up, up to six family members can use this app.