TenantEv 17+

You fill out an “application,” get charged $150, and then have to fill out the real application where you have to sign documents and gather other documents that you weren’t initially aware of. So, if you run into any problems AFTER the paywall, oh well, you already paid your no refundable $150. And then they have the nerve to try and upsell you for expedited service at an additional $45.

Hi Mjdiesel,

Thank you for sharing your feedback. We apologize for any confusion and inconvenience you experienced. Our goal is to provide a seamless application process for all users.

As soon as the payment is made, we use the data you provide to prefill your condo application and run all necessary services required by the property, such as background, credit checks etc. This process helps streamline the overall application and reduces the time you need to spend manually filling out the additional condo forms.

The initial fee covers these comprehensive services to ensure a smooth approval process. We strive to be transparent about the need for additional documentation, and we are constantly working to improve our communication to avoid any surprises.

Regarding the expedited service, it is an optional feature designed to assist those who require faster processing times. We appreciate your feedback and will use it to enhance our service and improve clarity for our users.

Please reach out to our support team at support@tenantevaluation.com if you need further assistance or have any additional concerns. We are here to help and ensure a better experience for you.

Best regards,

TenantEvaluation Team

What a ripoff. $150 just to collect my Information. Then they tell you you must pay an additional $45 if you don’t want it to take a long time. The renting process is already stressful as it is and applications like this make it even more frustrating. This application and the people who run it are predatory.

Thank you for your feedback. We understand the frustration that can come with the rental process, and we strive to make it as seamless as possible. The $150 application fee is mandated by the association you applied for and is a standard requirement for most associations across the state of Florida, in accordance with Florida statutes. This fee covers the processing of your application, including running background checks, credit reports, and other necessary verifications, also required by the association you applied for.

If you feel the fee is too high, we encourage you to speak directly with the management of your association, as they are responsible for setting this amount. Should you have any further questions or need assistance, feel free to contact us at support@tenantevaluation.com.

Thank you for your understanding.

This app is awful! It kicks you out and you lose all your work. It won’t let you complete the app properly. It never allowed access to the pay wall then my application just sat there. THEN they want more money! These people are scam artists. Just read their defensive responses and causes to constructive criticism.

We sincerely apologize for the experience you've had with our app. We take all feedback seriously and would love to understand where the issues occurred so we can address them and make improvements. Please contact us directly at support@tenantevaluation.com so we can assist you further and work to resolve these concerns. Thank you for bringing this to our attention.