GBGO mygbclaim 4+
GALLAGHER BASSETT SERVICES INC
-
- Free
iPhone Screenshots
Description
Great news! A new version of GBGO® mygbclaim app is now available from the App Store!
GBGO® mygbclaim helps users manage their claims anytime, anywhere from their smartphones. It provides the claim information users need, when they need it. It is easy to use, reliable, and secure. Some of the features/functions available to users are:
SMART bar - Access personalized messages, notifications, reminders, FAQs, and more
Payments - View benefit payments history, receive instant notifications when payments are issued and enroll in Direct Deposit.
Doctor Appointments - Track and manage your doctor appointments and receive friendly reminders on the SMARTbar.
Medical Cards - Access digital versions of the Medical Card and the Pharmacy card (Rx Card) with ‘one click’.
Claim Contacts - Search for medical providers and pharmacies with interactive driving directions and one click call option
Connect with your Resolution Manager – Call, email or attach and send reimbursement requests and doctor notes to your GB Resolution Manager with ‘one click’.
Report Released for Return to Work Date and request your Resolution Manager to update your contact information from the app.
FAQs - Get answers to frequently asked questions 24x7.
Share app feedback - we value your thoughts and suggestions
Experience the app in Spanish
To contact GB Technical Support, please email gbgo.support@gbtpa.com.
GBGO: Taking claims management mobile
What’s New
Version 9.0.0
Improved provider search feature that will rank results.
Ratings and Reviews
Additional Options
This app would be good if it showed a clients claim status along with everything it already offers.
**UPDATE**
When I made my original review and mentioned it should have claim status, I was leaning more towards the app showing statuses like weekly benefit amounts (not just what’s been processed), is the claim under investigation or not, and actual details about your claim. This app does not offer those options. Yes you can see what payments have been processed but it doesn’t show a weekly benefit amount until you process the checks. It doesn’t tell you the physical status your claim is in at the current moment other than opened or closed. Update with more detailed descriptions on claims.
Developer Response ,
Hi
We appreciate your feedback. mygbclaim is a claimant app that will show your personal claim(s), status of the claim (open or closed) and specific information associated to your claim that is either in progress(open) or closed.
We would like to help, so please let us know if you are not seeing your claim information and status. You can contact GBGO support via gbgo.support@gbtpa.com or 1-844-424-6457.
Thank you
GBGO Support
Can’t access my account 😡
I’ve not had any problems with this app until now. It just stays on the log in page “retrieving your data”. I have left my iPhone on looking at this page for extended periods of time. Many times. It’s just worthless space on my phone now. Which angers me when my check is late.
Never works right
I’ve been trying to log in for 2 days now to see if my mileage reimbursement was being paid. Blue screen of death, login screen works 1 in 100 times and then if that works maybe just maybe after who knows how long I can finally access the main screen. Why can’t you just fix your app! Everyone knows you have plenty of money to make a user friendly hassle free app! I shouldn’t have to fight to see my information let alone get paid because I got hurt on the job! 😡
App Privacy
The developer, GALLAGHER BASSETT SERVICES INC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- User Content
- Identifiers
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- GALLAGHER BASSETT SERVICES INC
- Size
- 51 MB
- Category
- Medical
- Compatibility
-
- iPhone
- Requires iOS 9.0 or later.
- iPod touch
- Requires iOS 9.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Dutch, French, German, Italian, Portuguese
- Age Rating
- 4+
- Copyright
- © 2017 Gallagher Bassett Services, Inc.
- Price
- Free