GetYourGuide: planea y reserva

Name: GetYourGuide: planea y reserva
Rating: 4.9 (241306 reviews)
Author: GetYourGuide

Atracciones, tours y eventos

Sólo para iPhone

Gratis

241 k calificaciones
Edades

4+
Años
Categoría

Viajes
Desarrollador

GetYourGuide
Idioma

ES
y 36 más
Tamaño

250.7
MB

iPhone

Reserva tickets para los mejores tours y atracciones con GetYourGuide. Descarga la aplicación y accede a tus actividades sin conexión en destinos de todo el mundo. Descarga la app de GetYourGuide para reservar experiencias de viaje inolvidables en destinos de todo el mundo Si estás planeando tus vacaciones o buscando recomendaciones de última hora en tu destino, te lo ponemos más fácil que nunca para reservar tours, excursiones, actividades y eventos. Elige entre todo tipo de experiencias culturales, gastronómicas, en la naturaleza, de aventura y mucho más. Aprovecha tus viajes con entradas sin colas exclusivas para los mejores monumentos y museos. Descubre lo más destacado, los tesoros locales y no te pierdas los descuentos de última hora a través de la app. Hacemos que planificar tus viajes sea más fácil para que solo te preocupes de crear recuerdos. Encuentra más de 75 000 experiencias Reservar entradas para monumentos populares nunca ha sido tan fácil. Descubre el Coliseo, la Torre Eiffel, el London Eye, la Torre de la televisión, la Sagrada Familia y muchos más. Participa en los mejores tours guiados, explora lugares inolvidables en París, Dubái, Londres, Florencia, Nueva York, Berlín, Viena, Nueva Orleans, Cancún, la Toscana, Lisboa y mucho más. Nuestra app será tu guía para que puedas sumergirte en destinos de todo el mundo gracias a los guías más expertos. Viaja con flexibilidad Reserva ahora y paga después: reserva tu plaza en las experiencias más populares con antelación y paga más tarde. Confirmación instantánea: recibe tus entradas al instante, tanto si reservas con antelación como si lo haces a última hora. Tickets sin conexión: accede a tu confirmación de la reserva fácilmente sin conexión. Descarga, guarda y presenta tus tickets directamente en tu móvil. Reserva con tranquilidad Atención al cliente las 24 horas: obtén ayuda fácilmente cuando tengas dudas. Podemos atenderte por teléfono, correo y en la app en varios idiomas. Cancelación flexible: no te preocupes si tus planes cambian. Ofrecemos cancelación gratuita hasta 24 horas antes de la actividad en la mayoría de reservas. Tenemos tours y actividades para todos los gustos para que puedas organizar tus viajes a tu manera. Adéntrate en la naturaleza y explora los fiordos en Noruega, prueba la gastronomía local por Europa y descubre la fascinante historia de Estados Unidos. Te aseguramos que encontrarás cosas que hacer para aprovechar al máximo tu viaje y tu tiempo libre, tanto si decides entrar en el mundo mágico de Harry Potter, probar las delicias locales en un tour gastronómico por Barcelona, reservar tours guiados para visitar el Vaticano o seguir a tu guía por las calles de Berlín. Descubre las atracciones turísticas más destacadas en los destinos más populares. Reserva entradas y tours en los museos de Roma, participa en rutas gastronómicas en Nápoles, sal a hacer senderismo por las rutas de Islandia, sube a bordo de un crucero por el río en Praga, vive aventuras al aire libre en Bali, haz turismo por Budapest y mucho más. Utiliza la app para inspirarte o planificar tu viaje. Luego, reserva las experiencias y excursiones en los sitios más destacados, incluso a última hora. Déjanos tu opinión Comparte tu opinión si te está gustando la aplicación de GetYourGuide o dirígete a nuestro Centro de ayuda si tienes alguna duda: http://www.getyourguide.es/contact/

Calificaciones y reseñas

4.9

de 5

241 k Calificaciones

Last minute cancellation
11/01/2023

donceci87
In my trip to Spain, I did not have any issues with bookings until my short one day trip in Seville, Spain. I had booked an entry ticket to the Alcazar, at 2:13 pm and the only available time was 4:30pm. We walked from our hotel and at 3:29pm I received an email from Get your Guide that the booking had been cancelled with no specific reason, and that I would receive a refund within 7 days. I decided to walk over to the Alcazar but the ticket booth had closed by the time we arrived at approximately 4pm and the entry closing at 5pm. The staff there simply told me I could not purchase entry and that I would need to talk with the third party company that I booked with, and referred to them as “competition”. This sidelined what we really wanted to see in our 1 day trip to Seville. I feel that we should have received the cancellation notice a lot sooner to make other plans before wasting our time, and getting stuck in a situation where we could not book any other attractions during our stay. It made more sense to visit the attraction directly or book directly with their website rather than using Get your Guide. I am hoping I do not have issues receiving my refund at this point.

Respuesta del desarrollador
Hi, thank you for your review. We’re terribly sorry to hear your booking was cancelled on such short notice. To help us make things right by you, please send us your booking details at social.support@getyourguide.com from the email you used to purchase the tickets. Make sure to mention the name on your review and we’ll get back to you right away.
Last minute cancellation
11/01/2023

donceci87

In my trip to Spain, I did not have any issues with bookings until my short one day trip in Seville, Spain. I had booked an entry ticket to the Alcazar, at 2:13 pm and the only available time was 4:30pm. We walked from our hotel and at 3:29pm I received an email from Get your Guide that the booking had been cancelled with no specific reason, and that I would receive a refund within 7 days. I decided to walk over to the Alcazar but the ticket booth had closed by the time we arrived at approximately 4pm and the entry closing at 5pm. The staff there simply told me I could not purchase entry and that I would need to talk with the third party company that I booked with, and referred to them as “competition”. This sidelined what we really wanted to see in our 1 day trip to Seville. I feel that we should have received the cancellation notice a lot sooner to make other plans before wasting our time, and getting stuck in a situation where we could not book any other attractions during our stay. It made more sense to visit the attraction directly or book directly with their website rather than using Get your Guide. I am hoping I do not have issues receiving my refund at this point.
Respuesta del desarrollador 13/01/2023
Hi, thank you for your review. We’re terribly sorry to hear your booking was cancelled on such short notice. To help us make things right by you, please send us your booking details at social.support@getyourguide.com from the email you used to purchase the tickets. Make sure to mention the name on your review and we’ll get back to you right away.
An abysmal ending with this app/resolved
12/08/2024

Weary Gramma
Story: My husband and I booked three events with Get Your Guide. We were planning a graduation trip to Myrtle Beach with our grandson. One of the policies of this app is that you can only cancel an event more than 24 hours in advance unless you are sick, hospitalized or dead. For those three things you need documentation. The first two events went off without a hitch. On the day of the last event, my husband took ill. We went right away to an urgent care where he was diagnosed with Covid. I let Get Your Guide know that he was sick and that I had documentation, but they would not let us cancel the day of the event. They said said it was the responsibility of the venue to return our money. My grandson and I did go to the show where I was told that it is Get Your Guide that has to refund your money. It is now about a week later, and I have tried providing my documentation again trying to get a refund for my husband, but the app keeps apologizing saying they have a policy. What good is a policy if you don’t honor (by providing documentation) it? We were being responsible so no one else would be infected. There are always exceptions to policies!! Still glad we did the right thing. VERY disappointed patron who will not be using this app again!!FINAL OUTCOME: Lots of work & hours invested, but our money was refunded. Thank you

Respuesta del desarrollador
Hi there, thanks for your feedback. We're sorry your husband couldn't attend the activity and we hope he's better now. Please send us your booking details at social.support@getyourguide.com from the same email address you used to make your booking, mentioning the name on your review and we'll look into it as soon as possible.
An abysmal ending with this app/resolved
12/08/2024

Weary Gramma

Story: My husband and I booked three events with Get Your Guide. We were planning a graduation trip to Myrtle Beach with our grandson. One of the policies of this app is that you can only cancel an event more than 24 hours in advance unless you are sick, hospitalized or dead. For those three things you need documentation. The first two events went off without a hitch. On the day of the last event, my husband took ill. We went right away to an urgent care where he was diagnosed with Covid. I let Get Your Guide know that he was sick and that I had documentation, but they would not let us cancel the day of the event. They said said it was the responsibility of the venue to return our money. My grandson and I did go to the show where I was told that it is Get Your Guide that has to refund your money. It is now about a week later, and I have tried providing my documentation again trying to get a refund for my husband, but the app keeps apologizing saying they have a policy. What good is a policy if you don’t honor (by providing documentation) it? We were being responsible so no one else would be infected. There are always exceptions to policies!! Still glad we did the right thing. VERY disappointed patron who will not be using this app again!!FINAL OUTCOME: Lots of work & hours invested, but our money was refunded. Thank you
Respuesta del desarrollador 30/07/2024
Hi there, thanks for your feedback. We're sorry your husband couldn't attend the activity and we hope he's better now. Please send us your booking details at social.support@getyourguide.com from the same email address you used to make your booking, mentioning the name on your review and we'll look into it as soon as possible.
App is good, but providers not so much
27 mar

AppShark
This used to be my favorite tool for booking tours and tickets while traveling. Being able to message providers using the app was very convenient. In the recent past, many of the guides were direct users of the app. But now, in some countries, e.g., Japan, GetYourGuide listings are by companies who hire low cost labor to provide services. These people are not necessarily knowledgeable on local culture, history, or nature, and more like shuttles drivers than tour guides. They also don’t have access to the GetYourGuide app and can only message customers using WhatsUp. So if you notice that the description of the activity mentions that you can communicate with your guide using a third party messaging app, consider choosing a different provider.After many years of having great experiences with GetYourGuide providers, we had two very negative experiences in two different countries within the past year and found out the hard way that GetYourGuide doesn’t really provide full or partial refunds when the provider fails to deliver what is promised in their listing. In the last incident, the provider did not contact us to confirm the pickup, showed up with a different vehicle than what was described in the listing, took us to only two of the five attractions, and threw a tamper tantrum when he tried to force us leave him positive feedback in the middle of our tour.

Respuesta del desarrollador
Hi, thanks for your review. We’re sorry to hear about your experience. Please send us your booking details at 'social.support@getyourguide.com' from the email you used to book the activity. Make sure to include a reference to this review and we’ll get back to you as soon as possible.
App is good, but providers not so much
27 mar

AppShark

This used to be my favorite tool for booking tours and tickets while traveling. Being able to message providers using the app was very convenient. In the recent past, many of the guides were direct users of the app. But now, in some countries, e.g., Japan, GetYourGuide listings are by companies who hire low cost labor to provide services. These people are not necessarily knowledgeable on local culture, history, or nature, and more like shuttles drivers than tour guides. They also don’t have access to the GetYourGuide app and can only message customers using WhatsUp. So if you notice that the description of the activity mentions that you can communicate with your guide using a third party messaging app, consider choosing a different provider.After many years of having great experiences with GetYourGuide providers, we had two very negative experiences in two different countries within the past year and found out the hard way that GetYourGuide doesn’t really provide full or partial refunds when the provider fails to deliver what is promised in their listing. In the last incident, the provider did not contact us to confirm the pickup, showed up with a different vehicle than what was described in the listing, took us to only two of the five attractions, and threw a tamper tantrum when he tried to force us leave him positive feedback in the middle of our tour.
Respuesta del desarrollador 31 mar
Hi, thanks for your review. We’re sorry to hear about your experience. Please send us your booking details at 'social.support@getyourguide.com' from the email you used to book the activity. Make sure to include a reference to this review and we’ll get back to you as soon as possible.
Bali swing, whitewater rafting and waterfall excursions
12/06/2024

AJ in Cali
Speechless. This was one of my favorite days in Bali. They were all amazing, but the people, planning and location make the day a success. When you select Get Your Guide, you are provided with a private, personal experience with a team dedicated to your day. On this particular day, we worked with Sandi from Get Your Guide, Billy from Infinity Adventure rafting and our photographer, Made. This team provided the trifecta of service delivery. I wouldn’t change a thing about the day…other than getting home earlier, but when you are having unforgettable memories it is worth it. The white water rafting is a 90 minute paddle in a calm area which is nice to get the experience, enjoy nature, do some swimming, enjoy some coconuts and swim in waterfalls. Oh, don’t forget about the stairs to the top. Next up was the coffee tour and swing ride. It was interesting to learn about the behind the scenes process of coffee making. Next stop the waterfall and traditional village. Best value ever. Invest in the photographer add on. Definitely make a note for Made. He is amazing. I’m pretty sure he took over 500 photos. He spent the entire day with us and had great poses, patience and was very sweet.
Bali swing, whitewater rafting and waterfall excursions
12/06/2024

AJ in Cali

Speechless. This was one of my favorite days in Bali. They were all amazing, but the people, planning and location make the day a success. When you select Get Your Guide, you are provided with a private, personal experience with a team dedicated to your day. On this particular day, we worked with Sandi from Get Your Guide, Billy from Infinity Adventure rafting and our photographer, Made. This team provided the trifecta of service delivery. I wouldn’t change a thing about the day…other than getting home earlier, but when you are having unforgettable memories it is worth it. The white water rafting is a 90 minute paddle in a calm area which is nice to get the experience, enjoy nature, do some swimming, enjoy some coconuts and swim in waterfalls. Oh, don’t forget about the stairs to the top. Next up was the coffee tour and swing ride. It was interesting to learn about the behind the scenes process of coffee making. Next stop the waterfall and traditional village. Best value ever. Invest in the photographer add on. Definitely make a note for Made. He is amazing. I’m pretty sure he took over 500 photos. He spent the entire day with us and had great poses, patience and was very sweet.

Actualizamos nuestra aplicación cada poco para asegurarnos de que la búsqueda de actividades es tan cómoda como un vuelo en primera clase. Aquí tienes un resumen de las novedades en las que estamos trabajando: ¿Errores? ¡Eliminados! ¿Bloqueos? ¡Ni rastro! ¿Interfaz? ¡Mejorada! ¿Diseño? ¡Actualizado! ¿Hemos hecho un buen trabajo? Nos encanta saber tu opinión. Deja un comentario si disfrutas explorando el mundo con GetYourGuide. ¿Algún problema con la aplicación? Si necesitas ayuda, entra en www.getyourguide.es/contact

Versión 25.47.1

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