GetYourGuide: 계획 및 예약

Name: GetYourGuide: 계획 및 예약
Rating: 4.9 (241306 reviews)
Author: GetYourGuide

관광 명소, 투어, 이벤트

iPhone 전용

무료

24만개의 평가
연령

4+
세
카테고리

여행
개발자

GetYourGuide
언어

KO
+ 36개 언어
크기

250.7
MB

iPhone

GetYourGuide로 세계적인 명소의 티켓을 예약하세요. 앱을 다운로드하여 수백 개 목적지 내 수천 개의 액티비티를 확인하실 수 있습니다. 여행지를 만끽하세요 내 목적지에 딱 맞는 최고의 여행 앱을 다운로드하여 전 세계 여러 지역의 가장 인기 있는 투어와 티켓을 이용해 보세요. 목적지만 결정되면 최고의 가이드 투어, 바로 입장 티켓, 여행지 내 놓치지 말아야 할 관광명소와 같은 정보를 안내해 드립니다. 수백만 명의 사용자 대열에 합류하여 상징적인 명소 투어, 당일 가족 여행과 숨겨진 여행지를 포함한 수천 개의 멋진 액티비티를 즐겨보세요. 어떤 여행을 계획하고 계시든, 꿈꾸던 여행을 완성해 드립니다. 이동 중인 여행객을 위해 설계된 앱으로 전체 여행을 간편하게 관리하실 수 있어요. 스트레스 없는 여행 준비 • 여행 전 및 여행 중 티켓 예약 • 모바일 티켓 즉시 수령 • 위시리스트에 액티비티 추가 • 실제 여행객 리뷰 확인 • 간편한 취소로 유연한 여행 계획 목적지 기능 • 마감 임박 티켓 예약 • 내 주변 인기 액티비티 찾기 • 실시간 액티비티 업데이트 • 내게 꼭 맞는 추천 받기 오프라인 사용 가능 • 모바일 티켓 확인 • 공급업체 연락처 정보 보기 • 액티비티 장소로 가는 길 안내 • 예정된 예약 보기 저희에 대한 의견을 공유해 주세요저희의 서비스에 만족하셨나요? 소중한 의견을 들려주세요. GetYourGuide의 여행 서비스가 마음에 드셨다면 리뷰를 남겨주세요. 최선을 다해 도와드리겠습니다앱에 문제가 있나요? 추가로 도움이 필요하신 경우 도움말 페이지(www.getyourguide.com/contact)를 참조해 주세요.

평가 및 리뷰

4.9

5점 만점

24만개의 평가

Last minute cancellation
2023. 01. 11.

donceci87
In my trip to Spain, I did not have any issues with bookings until my short one day trip in Seville, Spain. I had booked an entry ticket to the Alcazar, at 2:13 pm and the only available time was 4:30pm. We walked from our hotel and at 3:29pm I received an email from Get your Guide that the booking had been cancelled with no specific reason, and that I would receive a refund within 7 days. I decided to walk over to the Alcazar but the ticket booth had closed by the time we arrived at approximately 4pm and the entry closing at 5pm. The staff there simply told me I could not purchase entry and that I would need to talk with the third party company that I booked with, and referred to them as “competition”. This sidelined what we really wanted to see in our 1 day trip to Seville. I feel that we should have received the cancellation notice a lot sooner to make other plans before wasting our time, and getting stuck in a situation where we could not book any other attractions during our stay. It made more sense to visit the attraction directly or book directly with their website rather than using Get your Guide. I am hoping I do not have issues receiving my refund at this point.

개발자 답변
Hi, thank you for your review. We’re terribly sorry to hear your booking was cancelled on such short notice. To help us make things right by you, please send us your booking details at social.support@getyourguide.com from the email you used to purchase the tickets. Make sure to mention the name on your review and we’ll get back to you right away.
Last minute cancellation
2023. 01. 11.

donceci87

In my trip to Spain, I did not have any issues with bookings until my short one day trip in Seville, Spain. I had booked an entry ticket to the Alcazar, at 2:13 pm and the only available time was 4:30pm. We walked from our hotel and at 3:29pm I received an email from Get your Guide that the booking had been cancelled with no specific reason, and that I would receive a refund within 7 days. I decided to walk over to the Alcazar but the ticket booth had closed by the time we arrived at approximately 4pm and the entry closing at 5pm. The staff there simply told me I could not purchase entry and that I would need to talk with the third party company that I booked with, and referred to them as “competition”. This sidelined what we really wanted to see in our 1 day trip to Seville. I feel that we should have received the cancellation notice a lot sooner to make other plans before wasting our time, and getting stuck in a situation where we could not book any other attractions during our stay. It made more sense to visit the attraction directly or book directly with their website rather than using Get your Guide. I am hoping I do not have issues receiving my refund at this point.
개발자 답변 2023. 01. 13.
Hi, thank you for your review. We’re terribly sorry to hear your booking was cancelled on such short notice. To help us make things right by you, please send us your booking details at social.support@getyourguide.com from the email you used to purchase the tickets. Make sure to mention the name on your review and we’ll get back to you right away.
An abysmal ending with this app/resolved
2024. 08. 12.

Weary Gramma
Story: My husband and I booked three events with Get Your Guide. We were planning a graduation trip to Myrtle Beach with our grandson. One of the policies of this app is that you can only cancel an event more than 24 hours in advance unless you are sick, hospitalized or dead. For those three things you need documentation. The first two events went off without a hitch. On the day of the last event, my husband took ill. We went right away to an urgent care where he was diagnosed with Covid. I let Get Your Guide know that he was sick and that I had documentation, but they would not let us cancel the day of the event. They said said it was the responsibility of the venue to return our money. My grandson and I did go to the show where I was told that it is Get Your Guide that has to refund your money. It is now about a week later, and I have tried providing my documentation again trying to get a refund for my husband, but the app keeps apologizing saying they have a policy. What good is a policy if you don’t honor (by providing documentation) it? We were being responsible so no one else would be infected. There are always exceptions to policies!! Still glad we did the right thing. VERY disappointed patron who will not be using this app again!!FINAL OUTCOME: Lots of work & hours invested, but our money was refunded. Thank you

개발자 답변
Hi there, thanks for your feedback. We're sorry your husband couldn't attend the activity and we hope he's better now. Please send us your booking details at social.support@getyourguide.com from the same email address you used to make your booking, mentioning the name on your review and we'll look into it as soon as possible.
An abysmal ending with this app/resolved
2024. 08. 12.

Weary Gramma

Story: My husband and I booked three events with Get Your Guide. We were planning a graduation trip to Myrtle Beach with our grandson. One of the policies of this app is that you can only cancel an event more than 24 hours in advance unless you are sick, hospitalized or dead. For those three things you need documentation. The first two events went off without a hitch. On the day of the last event, my husband took ill. We went right away to an urgent care where he was diagnosed with Covid. I let Get Your Guide know that he was sick and that I had documentation, but they would not let us cancel the day of the event. They said said it was the responsibility of the venue to return our money. My grandson and I did go to the show where I was told that it is Get Your Guide that has to refund your money. It is now about a week later, and I have tried providing my documentation again trying to get a refund for my husband, but the app keeps apologizing saying they have a policy. What good is a policy if you don’t honor (by providing documentation) it? We were being responsible so no one else would be infected. There are always exceptions to policies!! Still glad we did the right thing. VERY disappointed patron who will not be using this app again!!FINAL OUTCOME: Lots of work & hours invested, but our money was refunded. Thank you
개발자 답변 2024. 07. 30.
Hi there, thanks for your feedback. We're sorry your husband couldn't attend the activity and we hope he's better now. Please send us your booking details at social.support@getyourguide.com from the same email address you used to make your booking, mentioning the name on your review and we'll look into it as soon as possible.
App is good, but providers not so much
3월 27일

AppShark
This used to be my favorite tool for booking tours and tickets while traveling. Being able to message providers using the app was very convenient. In the recent past, many of the guides were direct users of the app. But now, in some countries, e.g., Japan, GetYourGuide listings are by companies who hire low cost labor to provide services. These people are not necessarily knowledgeable on local culture, history, or nature, and more like shuttles drivers than tour guides. They also don’t have access to the GetYourGuide app and can only message customers using WhatsUp. So if you notice that the description of the activity mentions that you can communicate with your guide using a third party messaging app, consider choosing a different provider.After many years of having great experiences with GetYourGuide providers, we had two very negative experiences in two different countries within the past year and found out the hard way that GetYourGuide doesn’t really provide full or partial refunds when the provider fails to deliver what is promised in their listing. In the last incident, the provider did not contact us to confirm the pickup, showed up with a different vehicle than what was described in the listing, took us to only two of the five attractions, and threw a tamper tantrum when he tried to force us leave him positive feedback in the middle of our tour.

개발자 답변
Hi, thanks for your review. We’re sorry to hear about your experience. Please send us your booking details at 'social.support@getyourguide.com' from the email you used to book the activity. Make sure to include a reference to this review and we’ll get back to you as soon as possible.
App is good, but providers not so much
3월 27일

AppShark

This used to be my favorite tool for booking tours and tickets while traveling. Being able to message providers using the app was very convenient. In the recent past, many of the guides were direct users of the app. But now, in some countries, e.g., Japan, GetYourGuide listings are by companies who hire low cost labor to provide services. These people are not necessarily knowledgeable on local culture, history, or nature, and more like shuttles drivers than tour guides. They also don’t have access to the GetYourGuide app and can only message customers using WhatsUp. So if you notice that the description of the activity mentions that you can communicate with your guide using a third party messaging app, consider choosing a different provider.After many years of having great experiences with GetYourGuide providers, we had two very negative experiences in two different countries within the past year and found out the hard way that GetYourGuide doesn’t really provide full or partial refunds when the provider fails to deliver what is promised in their listing. In the last incident, the provider did not contact us to confirm the pickup, showed up with a different vehicle than what was described in the listing, took us to only two of the five attractions, and threw a tamper tantrum when he tried to force us leave him positive feedback in the middle of our tour.
개발자 답변 3월 31일
Hi, thanks for your review. We’re sorry to hear about your experience. Please send us your booking details at 'social.support@getyourguide.com' from the email you used to book the activity. Make sure to include a reference to this review and we’ll get back to you as soon as possible.
Bali swing, whitewater rafting and waterfall excursions
2024. 06. 12.

AJ in Cali
Speechless. This was one of my favorite days in Bali. They were all amazing, but the people, planning and location make the day a success. When you select Get Your Guide, you are provided with a private, personal experience with a team dedicated to your day. On this particular day, we worked with Sandi from Get Your Guide, Billy from Infinity Adventure rafting and our photographer, Made. This team provided the trifecta of service delivery. I wouldn’t change a thing about the day…other than getting home earlier, but when you are having unforgettable memories it is worth it. The white water rafting is a 90 minute paddle in a calm area which is nice to get the experience, enjoy nature, do some swimming, enjoy some coconuts and swim in waterfalls. Oh, don’t forget about the stairs to the top. Next up was the coffee tour and swing ride. It was interesting to learn about the behind the scenes process of coffee making. Next stop the waterfall and traditional village. Best value ever. Invest in the photographer add on. Definitely make a note for Made. He is amazing. I’m pretty sure he took over 500 photos. He spent the entire day with us and had great poses, patience and was very sweet.
Bali swing, whitewater rafting and waterfall excursions
2024. 06. 12.

AJ in Cali

Speechless. This was one of my favorite days in Bali. They were all amazing, but the people, planning and location make the day a success. When you select Get Your Guide, you are provided with a private, personal experience with a team dedicated to your day. On this particular day, we worked with Sandi from Get Your Guide, Billy from Infinity Adventure rafting and our photographer, Made. This team provided the trifecta of service delivery. I wouldn’t change a thing about the day…other than getting home earlier, but when you are having unforgettable memories it is worth it. The white water rafting is a 90 minute paddle in a calm area which is nice to get the experience, enjoy nature, do some swimming, enjoy some coconuts and swim in waterfalls. Oh, don’t forget about the stairs to the top. Next up was the coffee tour and swing ride. It was interesting to learn about the behind the scenes process of coffee making. Next stop the waterfall and traditional village. Best value ever. Invest in the photographer add on. Definitely make a note for Made. He is amazing. I’m pretty sure he took over 500 photos. He spent the entire day with us and had great poses, patience and was very sweet.

액티비티 검색 시 최신 정보를 제공해 드릴 수 있도록 몇 주마다 앱을 업데이트합니다. 다음은 애플리케이션 팀에서 수행한 작업에 대한 간략한 개요입니다. 버그? 처리 완료 작동 중단? 해결 완료 디자인? 개선 완료 저희의 서비스에 만족하셨나요? 리뷰를 통해 의견을 남겨주세요. 앱에 문제가 있나요? 추가로 도움이 필요하신 경우 도움말 페이지(getyourguide.com/contact)를 참조해 주세요.

버전 25.47.1

3일 전

사용자를 추적하는 데 사용되는 데이터

다음 데이터는 다른 회사가 소유한 앱 및 웹사이트를 통해 사용자를 추적하는 데 사용될 수 있습니다.
- 식별자
사용자에게 연결된 데이터

다음 데이터가 수집되어 신원에 연결될 수 있습니다.
- 구입 항목
- 재무 정보
- 연락처 정보
- 사용자 콘텐츠
- 검색 기록
- 식별자
- 사용 데이터
사용자에게 연결되지 않은 데이터

다음 데이터가 수집될 수 있지만 신원에는 연결되지 않습니다.
- 위치
- 진단

개인정보 처리방침은 사용하는 기능이나 사용자의 나이 등에 따라 달라질 수 있습니다. 더 알⁠아⁠보⁠기

손쉬운 사용

정보

판매자
크기
카테고리
호환성
언어
연령 등급
저작권

개발자 웹사이트

개인정보 처리방침

지원

지갑

모든 패스를 한 곳에 담을 수 있는 가장 간편한 방법입니다.

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GetYourGuide: 계획 및 예약

관광 명소, 투어, 이벤트

평가 및 리뷰

새로운 소식

버전 25.47.1

앱이 수집하는 개인정보

사용자를 추적하는 데 사용되는 데이터

사용자에게 연결된 데이터

사용자에게 연결되지 않은 데이터

손쉬운 사용

정보

지원

지갑

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