iPhone Screenshots

Description

Use GoCarma to get high-occupancy vehicle (HOV) toll discounts on TEXpress Lanes in the Dallas-Fort Worth metroplex.

The GoCarma app uses Bluetooth to automatically detect when you're in your car. As long as there are at least 2 people in the car with the GoCarma app, you may qualify for an HOV toll discount.

HOW IT WORKS

- Sign up and enter your car details
- We'll send you a GoCarma Pass (a small Bluetooth device) for your car
- Set up the GoCarma Pass and place it in your glove box
- Make sure each person in the car has the GoCarma app
- GoCarma automatically detects the number of people in the car
- Check for HOV toll discounts on your monthly toll statement

WHERE IT WORKS

GoCarma has just launched in the Dallas Fort-Worth metroplex. Visit www.gocarma.com/dfw for more information.

If you think your region would benefit from automated HOV toll discounts or rewards, please send us an email!

A NOTE ON LOCATION

GoCarma uses Bluetooth / iBeacon to automatically detect when you're in the car. On iOS, this is part of Location Services. Therefore, you will be asked to "Always" allow access to Location Services. GoCarma does not use GPS, except in rare cases as additional confirmation that a vehicle traveling on TEXpress Lanes is actually HOV eligible, in accordance with HOV toll discount rules.

What’s New

Version 1.7

We've added a few minor fixes and improvements. As always, we really appreciate your feedback - please tap on Contact Us in the app menu to send us your thoughts and suggestions.

Ratings and Reviews

2.1 out of 5
35 Ratings

35 Ratings

SyragK ,

A bit of an invasion of privacy

As I walk through a parking lot, it tells me I am detected in car. it is detecting various gocarma tags in different cars. This means they know where different cars are, even if the cars owner has disabled the app on their phone.

Also, gocarma gets to know who is in your car with you (if they have the gocarma app installed), whether or not you’re using a toll lane.

Gocarma is a bit of an invasion of privacy.

Setup is also a bit more complicated than it seems it should be. They should be able to get the tag number from the license plate or vise versa. Or get it with your TX tag or roll tag account.

Developer Response ,

Hi SyragK - Thank you for taking the time to submit a review. Just to clarify, the app only very rarely uses GPS. When you're detected In Car, the app reports you're in the car - not where the car is, except in rare circumstances as additional verification of HOV status at toll gantry locations. However, we understand that the location permissions on iOS can be misleading and so we''re always working on improvements to how we communicate in the app.

As an independent company, we do not have access to toll account information - so we are not able to confirm account information simply from a license plate look-up. We understand it can be a pain to look up your toll tag number, but once you are setup, the app will run automatically in the background so you won't have to activate HOV status prior to each trip. We hope that you will find GoCarma a convenient and hassle-free way to save on your tolls after the initial setup process.

crlnprchn ,

If it ain’t broke...

Not only is it incredibly inconvenient to have the app “always allow” location, which has made my phone battery die faster, but having to use the GoCarma sensors is so unnecessary.

The claim that people would forget to set their HOV before traveling as a reason to switch to this is absurd. It was so much easier to set a weekly schedule instead. Not to mention that if you travel with children that don’t have smart phones, having to order an occupant pass for them feels like an invasion of their privacy. The toll tag was enough personal information. Now we have to have physical passes for each person traveling in the car? Certainly not environmentally friendly, private, or convenient.

This feels like an unnecessary invasion of privacy, as well as unfriendly to the environment with the physical passes required. Users should have the same options to set a schedule, as well as opt out of the “always on” location and add children to the account so there’s no physical piece required.

Developer Response ,

Hi crlnprchn - Thank you for taking the time to submit a review. We review user feedback each day as a product team, so it really helps us to plan our next product updates.

There should be no / minimal impact on your battery. The app very rarely uses GPS - the "Always Allow" permission is required to enable iBeacon / Bluetooth Low Energy detection of when you're in the car. This is part of the "Location Services" permission on iOS, and it enables the app to report "In Car" status even when you don't have the app open.

One of the downsides of people pre-activating their HOV status with the previous app is that it led to some people activating HOV status even for non-HOV trips. This is a violation of HOV discount policy and has the negative impact of increase toll prices for all road users. It was also a very common problem that people would forget to set their HOV status in advance of the trip.

You don't need to have a physical pass for each person in the car. You need a GoCarma Pass for each car. Most users simply need the app on their phone. However, those who travel in TEXpress Lanes with children can also request an Occupant Pass. These passes do not collect any data - they simply transmit a Bluetooth identifier (number) that enables the app to know when you're in the car.

We'd be happy to talk through your concerns further if you send us a message in the GoCarma app, and thank you again for taking the time to send your feedback - we really appreciate it.

Zarlyn ,

Unnecessarily requires “always allow” tracking

This government affiliated app used to allow location tracking “only when using” the app. As a software developer myself, this level of permission would work just fine if you open the app while driving. However, now it is forcing users to “always allow” tracking by the app. A government affiliated app that forces you to allow it to always track you? And it’s your only way to get HOV rates? This simply should not be the case where a citizen is forced between these two options. TxDOT should remove the license from this company to provide this service and find a trustworthy developer.

Developer Response ,

Hi Zarlyn, Thank you for submitting your review. The GoCarma app uses iBeacon / BLE to detect when you're in close proximity to a GoCarma Pass. Apple groups "iBeacon" in its Location Services permissions. That's why you're asked to choose the "Always Allow" setting. The benefit is that it enables the app to automatically confirm your HOV status even without you opening the app. The app only uses GPS rarely - and only when you're traveling in a TEXpress Lane. If you'd like to learn more, please reach out to us by sending us a message in the app.

Information

Seller
Carma
Size
61 MB
Category
Travel
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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