Use GoCarma to get high-occupancy vehicle (HOV) toll discounts on Dallas-Fort Worth TEXpress Lanes during weekday peak periods (6:30 a.m. - 9:00 a.m. and 3:00 p.m. - 6:30 p.m.).
HOW IT WORKS
To qualify for a 50% toll discount, make sure that there are at least 2 people in the vehicle with the GoCarma app on their phone. The app will activate automatically and use GPS and Bluetooth to verify your HOV status, even when the app is closed.
TRAVEL WITH KIDS?
No problem, just send us a message. We'll send you an Occupant Pass that you can carry on board whenever you travel with kids in the car. This is a small and non-trackable Bluetooth tag that simply tells the GoCarma app that a 2nd person is in the vehicle.
WHERE IT WORKS
GoCarma is currently available in Dallas-Fort Worth only.
If you think your region would benefit from automated HOV toll discounts or rewards, please send us an email!
WE RESPECT YOUR PRIVACY
GoCarma only uses GPS data when you travel in a TEXpress Lane during weekday peak periods. The app does not save any location at any other locations, or at any other times. This data expires automatically after 60 days.
You can learn more about how GoCarma respects your privacy in the app's Privacy screen, or just send us a message and our team in Dallas will be happy to help.
OUR DALLAS-FORT WORTH COMMUNITY
Each weekday, GoCarma enables tens of thousands of daily commuters in Dallas-Fort Worth to save on tolls. And by choosing to travel together instead of driving alone, our GoCarma community is helping to reduce traffic, local air pollution, and CO2 emissions.
This update includes a fix for a bug impacting some users who updated to v2.2.0.
Ratings and Reviews
Great to see this innovation taking hold
I like how technology has made it easier to unlock doors at the office, set up a floor-cleaning robot to vacuum everyday etc.
It’s also great to see state and federal governments make it easier and more automatic for us to pay appropriate tolls for our roads, and I love how this program allows discounts for a more equitable fare for using roads more efficiently, by rewarding people for having more people in cars, and this less people clogging up the highway. Genius!
Developer Response ,
Hi Brian - Thank you for taking the time to submit a review. We really appreciate it. We're lucky to work with great government partners that choose to reward people for driving more efficiently as high-occupancy vehicles!
If it ain’t broke...
Not only is it incredibly inconvenient to have the app “always allow” location, which has made my phone battery die faster, but having to use the GoCarma sensors is so unnecessary.
The claim that people would forget to set their HOV before traveling as a reason to switch to this is absurd. It was so much easier to set a weekly schedule instead. Not to mention that if you travel with children that don’t have smart phones, having to order an occupant pass for them feels like an invasion of their privacy. The toll tag was enough personal information. Now we have to have physical passes for each person traveling in the car? Certainly not environmentally friendly, private, or convenient.
This feels like an unnecessary invasion of privacy, as well as unfriendly to the environment with the physical passes required. Users should have the same options to set a schedule, as well as opt out of the “always on” location and add children to the account so there’s no physical piece required.
Developer Response ,
Hi crlnprchn - Thank you for taking the time to submit a review. We review user feedback each day as a product team, so it really helps us to plan our next product updates.
There should be no / minimal impact on your battery. The app very rarely uses GPS - the "Always Allow" permission is required to enable iBeacon / Bluetooth Low Energy detection of when you're in the car. This is part of the "Location Services" permission on iOS, and it enables the app to report "In Car" status even when you don't have the app open.
One of the downsides of people pre-activating their HOV status with the previous app is that it led to some people activating HOV status even for non-HOV trips. This is a violation of HOV discount policy and has the negative impact of increase toll prices for all road users. It was also a very common problem that people would forget to set their HOV status in advance of the trip.
You don't need to have a physical pass for each person in the car. You need a GoCarma Pass for each car. Most users simply need the app on their phone. However, those who travel in TEXpress Lanes with children can also request an Occupant Pass. These passes do not collect any data - they simply transmit a Bluetooth identifier (number) that enables the app to know when you're in the car.
We'd be happy to talk through your concerns further if you send us a message in the GoCarma app, and thank you again for taking the time to send your feedback - we really appreciate it.
Invasion of privacy and stripping of options
This app FORCES customers to “always allow” your phone location to be tracked. This is IN ADDITION to placing a device in your vehicle glove compartment.
The response is to help consumers who “forget” to activate or to help ensure they are given proper credits for HOV. If that’s the case let that be a responsibility of the user, not the company. Since the arrival of this GoCarma service to the Dfw metroplex, prices have risen so the idea that costs are reduced is false. Apple should leverage the App Store in forcing this app to be flexible and stop collecting data. I’m fully aware that I don’t “have to” use the express lane, but given this project was funded and is patrolled by officers that all receive TAX PAYER DOLLARS. I have a right and a responsibility to respond to this pathetic partnership express lanes/ ntta has formed with GoCarma.
Developer Response ,
Hi Panamakid107. With our latest app update we have addressed both of your concerns.
You will no longer need to be issued with a GoCarma Pass for your vehicle for any new vehicle that you add. And, if you wish, you may choose to set the app's Location Services permission to "While Using" only. If you do this, please remember to open the app prior to each trip in a TEXpress Lane.
For convenience, you may still choose to set Location Services to "Always Allow" as it will mean that the app automatically actives when you drive in a TEXpress Lane during weekday peak periods.
Please let us know if you have any other suggestions for improving the app. You may send us a message in the app if you have any further concerns or questions and we'd be happy to help.
Thanks again for taking the time to review the app.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- 40.4 MB
- Requires iOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip.
- Age Rating
- This app may use your location even when it isn’t open, which can decrease battery life.
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