GOIN' - Rides for all 12+

This is a GREAT app idea. As someone who is blind or visually impaired having to order a Lyft or Uber for $20 sometimes multiple times a day really starts to weigh on my wallet. This app that provides rides for super cheap is ESSENTIAL. I do think it needs more work though. Please fix and I will mass share it on social media!!!

The price for this service is unbeatable but if you are in any rush at all this service will only ever give you an exercise in anger and frustration. There is no way to schedule a ride in advance either so you can only ever roll the die and often you’ll be very unlucky with a 15-20+ minute wait time. Oh and the rule about the drop off zone at the transit center is very enraging, many times now I’ve been forced to watch the last bus home drive off as the zip driver slowly idles the lengthy route to the drop off zone with zero sense of urgency or care.

Oh and the map is buggy too so there’s a good chance it’ll send the driver somewhere else, and of course driver response times to texts or calls are nonexistent so good luck reaching out to them

This app is absolutely one of the most horrible, buggy, unstable apps i’ve ever been forced to use. It regularly fails to recognize my location within a service area with no option to manually include your address to bypass this error. The login session expires frequently and then when you have to log back in the verification service also fails. It’s a day to day coin flip whether or not you will be able to book a ride with this app or not.

Highly suggest city of Lynnwood look into the legitimacy of any positive reviews here as my friends and family also have these issues with the service and have dramatically reduced how often we are willing to try and use the zip shuttle. Love the service, hate this app.