Grab Superapp 4+

Everyday Everything App

Grab.com

    • Free

iPhone Screenshots

Description

Grab is Southeast Asia’s leading superapp. We offer essential everyday services to over 670 million people across Singapore, Indonesia, Malaysia, Thailand, Philippines, Vietnam, Cambodia, and Myanmar. These essential services consist of Deliveries (food, groceries, packages), Mobility (4-wheel, 3-wheel, 2-wheel), Financial Services (lending, insurance, cashless payments and wealth management), Enterprise and Others. It’s our mission to drive Southeast Asia forward by creating economic empowerment for everyone in the region.

Food delivery for any craving
GrabFood: Order from your favourite restaurant and get meals delivered to your doorstep

Wide range and convenient grocery delivery
GrabMart: Wide variety of groceries and handpicked fresh produce delivered from store to door within an hour or at a scheduled time

Book a ride for any occasion and budget
Choose from a variety of transport modes, from motorbikes to cars to even buses

Secure and seamless cashless payments
GrabPay: A safe and secure mobile wallet where you can easily pay for Grab services and at local merchants

Reliable on-demand package delivery
GrabExpress: Affordable, fast, and reliable courier service with insurance for your items

Rewards for using Grab
GrabRewards: Earn reward points for every dollar you spend and use them to redeem deals in the GrabRewards catalogue

Find out more about us at www.grab.com.
Grab offers the ability for users to receive personalised targeted advertising, offers and updates from Grab and its partners and communications/advertising from certain third party apps based on activity on your devices. Users may exercise opt-out choices under the Privacy and Consent Management sections within Settings within the app. For further details, you may refer to our Privacy Policy at www.grab.com/privacy.

What’s New

Version 5.231.0

We can talk about bugs all day long, these little creatures have awesome capabilities. Have you heard of the water boatmen? These aquatic insects are the scuba divers of nature — they trap air beneath their wings so they can breathe under water.

We're lucky because app bugs can't breathe outside of the app and no ingenious trick can keep them in the app for long.

Update your Grab app to 5.231 now to remove the bugs, water you waiting for?

Ratings and Reviews

4.8 out of 5
59.1K Ratings

59.1K Ratings

Ari Billy Bob Johnson ,

Grab, please bring back your delivery map.

First off I’d like to start out by saying that I love your service. Out all of the services I patron, your service is by far some of the best. The consistency offered is also excellent.

With that being said, I find your new update to your food delivery status to be an issue. Whereas your old delivery icon status updates included a map that allowed me to see the location of a driver relative to my own, your new status updates lack this feature. Given that I work in a large complex, I found the inclusion of the map to rather useful. Being able to see the driver’s location relative to mine allowed me the ability to time my walk to the entrance of my work complex to when the drivers would arrive. Now, this new status system does not do this. I am left finding out that a driver has arrived without any further warning before hand. This means that I end up having to walk the long walk to entrance, leaving the driver there to wait.

I don’t like complaining, but I am merely writing this because I would like to see this change. Once again I would like to thank you for the great service you offer.

Developer Response ,

Thank you for your feedback and for letting us know about your user experience. We will feedback this to the relevant team for future improvements!

banskslsowjwbwbsdm ,

The app is incompetent

This app is not user friendly. Unfortunately there’s no Uber service otherwise I would use them instead. There’s no way for a user to contact a support team via phone call or message. The system to report an issue is long and not helpful. There should be a chat tab or number you can call for assistance. My main issue is when using my card to pay for services they charge you even if grab has not completed the service. I picked a two stop grab ride and my driver only took me to one after saying he completed the ride, which was a lie. Grab should have a system in place where the rider also confirms the driver has took you to both stops before saying the ride is complete. But this app doesn’t seem to help or service the rider who is actually paying for the service. It only benefits the drivers since they can directly contact grab via a phone number and choose when the ride is completed. I wish there was another ride app I could use because I would. But I’ll stick to taxis and motorbikes from the main road from now on.

Developer Response ,

We are sorry to hear about your experience. Please reach out to us via the Help Centre or our social media platforms so that we can take a closer look at this. Thank you.

Gracie99 8 ,

Needs improvement

I’ve been traveling around Asia for a couple of months now and have been using grab the whole time. The app is great and makes travel much easier, but I do have a problem with it.

Every time a user cancels a ride, it decreases some kind of score the user has. This is a problem, because there have been multiple times that I have had a driver bail on me and tell me that I have to cancel the booking in order to get another ride. After canceling maybe 4 or 5 rides over the course of a couple months, it is now much harder for me to book a grab compared to other users. I have had to retry booking multiple times, sometimes to no avail, when others I’m with were able to get a grab immediately. As a solo female traveler, this puts me at risk of getting stuck somewhere and possibly putting me in danger if I’m traveling at night and need to get away from a place.

There should be some way that the user can cancel a booking without getting penalized, especially if the grab driver forces you to cancel before you can get another ride. Or at the very least, the user’s score should be known to them and there should be a way to repair the score if it goes down. I wish the app were more user friendly in this way.

Developer Response ,

Hi there! That’s not the experience we want you to have. Can you write to us via our in-app help centre or via Facebook at m.me/Grab so that we can look into this? Thank you!

App Privacy

The developer, Grab.com, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Search History
  • Browsing History
  • Identifiers
  • Usage Data
  • Diagnostics

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • User Content
  • Search History
  • Browsing History
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Financial Info
  • Contact Info
  • User Content
  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

More By This Developer

You Might Also Like

Food & Drink
Food & Drink
Food & Drink
Food & Drink
Food & Drink
Food & Drink