Buy train tickets to any destination in Britain; with no booking or card fees:
• Save up to 50% with an Advance ticket; compared to standard Anytime fares
• Get live information on the go; including platform numbers
• Collect Nectar points on all journeys
Follow us on Twitter @GWRHelp or like us on Facebook - facebook.com/gwruk for alerts about the latest version and new features.
We’ve listened to your feedback and here are the new updates for this release:
• Further bug fixes and performance improvements
Got any feedback? Select ‘Contact App Support’, found under ‘Settings’ within the app to let us know what improvements you would like to see or if you have any issues to report.
Ratings and Reviews
The app could be better if ticket information could be stored as an E-Ticket for your Apple Wallet so if I go through a dead zone or forgot to print it my ticket would still be accessible also it’s just more convenient having something important on a device you’d rarely loose
Useless for customers with non-UK payment cards
Apparently, the website does not accept non-UK payment cards. But the website doesn’t mention this. It’s a poor website design - it has an option for entering an international address, so I entered my US address (and it has a drop down box to select the country). Then when I clicked Buy Now to proceed to the page where I expected to enter my payment card info, the app just returned to the same screen where I entered my address - with my address now showing in the form - and doesn’t explain why I can’t proceed beyond that. I had to spend time in a Live Chat to be told that it’s probably the non-UK address that is preventing me from continuing.
Accepts UK based Payments Only
Even though we live in a global world, I mean it is 2019, the app only accepts UK based payments apparently. Does the app or website mention this? Of course not. Had to waste time with customer service to be told this. The funny part is the app used to work just fine for me in the past. Wake up GWR!
With Family Sharing set up, up to six family members can use this app.