Buy train tickets to any destination in Britain; with no booking or card fees:

• Save up to 50% with an Advance ticket; compared to standard Anytime fares
• Get live information on the go; including platform numbers
• Collect Nectar points on all journeys

Follow us on Twitter @GWRHelp or like us on Facebook - for alerts about the latest version and new features.

What’s New

Version 4.26.1

Our updated Live Times train information now includes seating and carriage plan details, combined with accessibility, on board services and dedicated live carriage capacity information where available.

Ratings and Reviews

4.6 out of 5
860 Ratings

860 Ratings

thomasjmwatson ,

Efficent App

The app works well; it is very efficient organised and well designed aesthetically.

It would be improved if you could download your receipt for expensing the ticket and to have e-tickets for open returns. Those features are available on similar apps but then you have to pay a booking fee.

Carlas2103 ,

Is the app finally UP???

Well last month I was a GWR website I bought my tickets and I am all ready for my trip to England . When I bought the tickets I chose to see my tickets using the app this is how I do with all my trips around the world much easier …Well I downloaded the app and since then almost 3 weeks ago The app is not working it has a message when I try to login saying that The app has a technical issue and he’s being upgraded that moment… I called customer service they apologize 1 million times saying the app is being updated but it has been three weeks come on … I am concerned and disappointed so finally I was able to print the copies and bring with me in case the app ever finish it’s update

Dissatisfied 310 ,

Useless for customers with non-UK payment cards

Apparently, the website does not accept non-UK payment cards. But the website doesn’t mention this. It’s a poor website design - it has an option for entering an international address, so I entered my US address (and it has a drop down box to select the country). Then when I clicked Buy Now to proceed to the page where I expected to enter my payment card info, the app just returned to the same screen where I entered my address - with my address now showing in the form - and doesn’t explain why I can’t proceed beyond that. I had to spend time in a Live Chat to be told that it’s probably the non-UK address that is preventing me from continuing.

App Privacy

The developer, First Great Western, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Search History
  • Usage Data
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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