This is our new Gubagoo app, helping to keep you connected with your customers on the go.
This version of the app provides an enhanced chat experience, but does not yet have all of the features of the legacy version.
Just like in GLive, you will be notified of chats, you can monitor conversations in real time, and ResQ those chats - from anywhere!
The original version of the app is still available in the app store, and has our full mobile feature set, including Virtual Retailing connectivity, dashboards, and reporting.
Here’s what is currently available in this enhanced app:
- View live chats across all channels (except Text+, coming soon)
- Take over (ResQ) live chats
- Send messages to your customers
- Send whisper messages to Gubagoo chat specialists and your staff
- View and send inventory, offers, and contact cards
- View and send your saved responses
- Send files, such as photos, videos, and PDFs
- Enter and view customer details
- Enter lead information and submit the lead to your CRM
- Push notifications
If you need access to any of the following features on your mobile device, you will still need the legacy app:
- In-app notifications
- Do Not Disturb mode
Virtual Retailing Features:
- View deals
Dashboard and Reporting Features:
- View history
- View dashboard
- View leads
- View saved responses
- View inventory
- View offers
- View and edit your profile information
- View and edit your notification settings
- Access our help center
This app will be continuously updated to include the features from the Legacy app, and will soon replace the original.
- Creating release for virtual meetings functionality
- Minor bug fixes
Ratings and Reviews
Great tool, has room for improvement
Great tool and I see a lot of potential! I am logged out several times a day though and about once a week I have to delete the app and reinstall because it freezes up .. if I could just stay logged in that would be more convenient
1 Star, until it quits logging me out all day.
Looks like this is a very common Issue, reading the reviews, well my co-workers are experiencing the same thing, at least half of us are. The app sometimes is buggy or just freaks out and kicks me out, which is annoying but manageable, no app is perfect, but I need to be sure I don’t have to login to Gubagoo every couple hours or I miss out on chats. Do I need to set an alarm to remind myself to log back in? That’s the point it’s got to, please fix!
Need a lot of improvement
I have been singing in for two days and I can’t log in with the app. Whenever I sign in I put the user name and password only signing in word with white color screen shows up and doesn’t go anywhere. Even I restart my phone, deleted the app and reinstalled also doesn’t help. I can only use on the computer.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Gubagoo Inc.
- 33.5 MB
- Requires iOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
- Copyright © 2020 Gubagoo Inc. All rights reserved.