Gubagoo 2.0 4+

Gubagoo Inc.

Designed for iPhone

    • 3.0 • 8 Ratings
    • Free

iPhone Screenshots

Description

This is our new Gubagoo app, helping to keep you connected with your customers on the go.

This version of the app provides an enhanced chat experience, but does not yet have all of the features of the legacy version.

Just like in GLive, you will be notified of chats, you can monitor conversations in real time, and ResQ those chats - from anywhere!

The original version of the app is still available in the app store, and has our full mobile feature set, including Virtual Retailing connectivity, dashboards, and reporting.

Here’s what is currently available in this enhanced app:

- View live chats across all channels (except Text+, coming soon)
- Take over (ResQ) live chats
- Send messages to your customers
- Send whisper messages to Gubagoo chat specialists and your staff
- View and send inventory, offers, and contact cards
- View and send your saved responses
- Send files, such as photos, videos, and PDFs
- Enter and view customer details
- Enter lead information and submit the lead to your CRM
- Push notifications

If you need access to any of the following features on your mobile device, you will still need the legacy app:

GLive:
- In-app notifications
- Do Not Disturb mode

Virtual Retailing Features:
- View deals

Dashboard and Reporting Features:
- View history
- View dashboard
- View leads
- View saved responses
- View inventory
- View offers
- View and edit your profile information
- View and edit your notification settings
- Access our help center

This app will be continuously updated to include the features from the Legacy app, and will soon replace the original.

What’s New

Version 1.4.0

- Fixed a bug that sometimes prevented users from selecting a department in the lead form
- Made enhancements to lead detect functionality in chat

Ratings and Reviews

3.0 out of 5
8 Ratings

8 Ratings

TWBen ,

Faster than 1.0

Seems to be a lot faster than the old one. I’m happy to see they’re adding all the features back in too.

CxPTxN ,

Horrible

I’ll join a chat and it send me to whisper mode and I can’t actually chat. If I’m not at my computer or chatting after work then there’s nothing I can do. Usually happens when it’s a Facebook lead

Needs to be fixed

JakeB2018 ,

Won’t let me resQ, after many updates.

This version simply stinks! I am not able to join chats. It shows that I’ve joined and then closes the chat. The only thing it’s good for is the notification that someone’s chatting in to the site.

App Privacy

The developer, Gubagoo Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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