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Description

Baylor Scott & White’s MyBSWHealth app gives you the ability to manage all of your healthcare needs in one place.

Within the app, you can:
• Find doctors and locations in your network and schedule appointments with ease
• Securely communicate with your care team
• View lab results and past visit summaries
• Review and pay bills
• Complete a telehealth visit and get a diagnosis and prescription on your smart phone without leaving home
• View deductible, out of pocket max, and claims information if you are a member of the Scott and White Health Plan
• Transfer or refill prescriptions at BSW pharmacies
• Upload health and fitness data, including data from the “Apple Health app”, when enrolled in self-tracking programs
• Manage your family’s healthcare needs from a single place

The MyBSWHealth app is just one way that Baylor Scott & White is making healthcare the way it should be.

What’s New

Version 6.7.1

Improved communication experience

Ratings and Reviews

4.7 out of 5
44K Ratings

44K Ratings

Melreid1971 ,

Little information

As another patient said before this USED to be a great app. My husband and mother could go on and look at labs, visit notes, etc. it’s ridiculous. I have been diagnosed in October of 2017 with a new illness. I’m seeing multiple providers for this issue. I required about 10-12 vials of blood to be drawn. I have a port because my veins are useless. So 2 of my other specialists sent lab requests over to Texas Oncology because they drew from my port. These were extremely important tests. It’s been over a month and not only have the labs not posted but there was no mention of my low iron that I have treatments for. In addition my physician got a little agitated saying that having all those tests run there was not going to work. He said he doesn’t read those labs and since it’s under his name he could be liable. Well, ok they are the ones who suggested this because it’s nearly impossible to draw from my veins. So I’m kinda stuck. I’ve sent messages thru this ridiculous “portal” which was the one thing baylor had going for it and now it’s useless too. Lastly I have a patient portal thru Texas Oncology and it’s no better. I don’t know what happened but it’s a real shame and disappointment because you can never get info by calling dr or nurse. Standard is “ let me pull that up and I’ll call you back or I’ll send results to your email. You are forgotten before the phone hangs up!

Developer Response ,

We would like to learn more about this experience and put you in touch with a representative in our patient relations department to assist. If you’re interested in speaking to a representative, please provide us with more information via https://bit.ly/ContactUsBSWH. Thank you.

Chnvaldez ,

I actually stay on top of my health

It’s a valuable tool in many ways. It shows me the appointments I have coming up. It lets me send and receive messages to my providers whose response rate is phenomenally prompt. It reminds me which key health tasks have been done or need to be done in a quick visual. I’m able to add my flex card and make payments. I was with another practice for eight years which used Healow. Healow was not as easy to use nor as comprehensive. There were messages that my provider sometimes missed. I was almost going to return to that practice because familiarity, ya know? Their appointment availability was usually quicker to see my provider but this app was a key factor in deciding to stay with the BSW
Health system. Every provider I see can access all my records and I can easily, too. I can see the after visit summary. The doctors follow up with me in ways and I feel in control of that information in ways that I did not feel with the other practice.

AubreyAlex ,

BS&W Excellence in Care

My introduction to BS&W was a surgeon who saved my life from a rare gastric cancer. Dr Buckley set the bar. When I moved to a rural area I was lucky enough to have BS&W available. They really are wonderful, caring and skilled in the care they provide. My care means having 8 specialists. They are the highest caliber possible. The nurses and support staff are excellent, caring and provide the highest level of care. With 2 exceptions I have been seen on time. Then, the doctors had an emergency surgery and they asked if I wanted to be seen the next day or wait. The nurse came out every 15 minutes to update on time. When was the last time that a Physician called you at home on a Sunday morning with test results?
Shout out to Dr Harris who saw me through a antibiotic resistant bacterial infection. He and his nurse, Amy, are amazing! I love my doctors and have complete trust & faith in them. The app is wonderful! The best app I have! Bravo BS&W!!! You are the best!

Developer Response ,

Thank you for sharing this 5-star review, AubreyAlex! Your experience is very important to us and your feedback is greatly appreciated.

App Privacy

The developer, Baylor Scott and White Holdings, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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