iPhone Screenshots

Description

The Your Texas Benefits app is for people in Texas who have applied for or get:

• SNAP food benefits
• Health-care benefits (Medicaid and CHIP)
• TANF cash help

Manage and view your cases anytime you want – right from your phone. Use the app to take a photo and send us files we need, like a copy of your paycheck. Set up and view alerts about your cases, like when it’s time to renew your benefits. You also can report certain changes to your cases and find an office near you.

FEATURES

View your cases:
• Set up a new Your Texas Benefits account if you don't already have one.
• Check the status of your benefits.
• See your benefit amounts.
• Find out if it’s time to renew your benefits.

Manage account settings:
• Change your password.
• Update your phone numbers.
• Sign up to go paperless and view letters / forms we send you.

Send us files:
• Upload photos of the files or forms we need from you and then send them to us.

View alerts and case history:
• Get alerts about your cases.
• View files you’ve uploaded and sent us through the website and app.
• See your change reports.

Report changes about your:
• Phone numbers.
• Home and mailing addresses.
• People on your cases.
• Housing costs.
• Job info.

Find an office:
• Find HHSC benefit offices.
• Find community partner offices.
• Search by your current location or ZIP code.

Your Texas Benefits. Now online and mobile.

What’s New

Version 5.8

This update includes fixes for minor issues.

We’re always looking for new ways to improve our app. We use comments and shared experiences to help us make improvements. We will continue to monitor and fix issues highlighted in App Store feedback.

Ratings and Reviews

4.8 out of 5
66.9K Ratings

66.9K Ratings

Just Thankful. ,

An old fashioned person opinion..

I think it sounds better “old fashioned” than old! ;) and for whatever reason, afraid of technology, after many intents for different kind of things. Where I used to fill a paper job-application and submitted in person!
I was already getting blocked when heard I need to submit a document... but this app made it so easy!! I thank you. It’s not easy to apply for benefits when I should be contributing and helping others. What is behind to be doing this, is hard to handle, and every other little thing, it looks as a huge one! Maybe I’m the only person who feels like this, maybe not. But I thank the government, this institution and each person involved, like the kind and patience lady that just helped me on the phone, (Mrs. Rose/Rosemary/Rossie?) for making this process less difficult. And whoever created this program/app. Which I think it’s quite kid-friendly, and is what I need to be able to go through. Sincerely, thank you.
Cristal Martinez Frank.

Developer Response ,

Hi Cristal, Great! The app was created to make managing your benefits easier. We're glad to hear it's working well for you.

Mercedes_delin ,

I can’t even get past the log in cause a glitch I’m frustrated

I have things to do, like set up my healthcare plan properly so I can go get an ultrasound for my child, which is what you guys were supposed to be offering here. What did I get? A glitch, I can’t even freaking log in to my account because after I answer my DOB and SSC I am proceeded to the next part of logging in and it says “answer these three questions, you only have one try” and yet...THERES NO QUESTIONS just a grey screen with that writing typed on the top, I closed out and re entered my information again. STILL NOTHING NEW, just the grey screen holding me back from getting my healthcare done. And worse I just got off the phone from the interview she should be calling me soon to see if I’ve uploaded my documents and when I have to tell her there is a glitch and I can’t log in, I’m sure we won’t be able to continue much of the process without it, then I will have to dip into my wallet, and spend money that a young mother looking for help with her healthcare shouldn’t be spending right now, just to get a ride all the way 30 minutes out to use the father of my child’s computer. I need this to be fixed because this affects everything in my agenda and this is supposed to help me not dig me further into my problems.

Developer Response ,

Hi - Sorry for the trouble you are experiencing. If you are still having an issue with the app, email us at YourTexasBenefits-App@hhsc.state.tx.us. Someone will contact you.

Higher Authority. ,

My Experience.

So glad I can use the app. I don’t trust anyone in the offices. They know they have control over something people need from them. Their actions show that they don’t want to help us. They also act as if they do not need to be at the window. I recommend rotating the employees that get stationed in a specific window. I always get unneeded Attitude when I come in to ask simple questions. I love the simplicity of the app. I am specifically mentioning the office at 3411 Horal in San Antonio. Everyone except the 1 African American male at the Windows gives me problems and attitude. My 5 star rating is only for the app. Not at all the office location.

Developer Response ,

Great! The app was created to make managing your benefits easier. We're glad to hear it's working well for you.

Information

Seller
Texas Health and Human Services Commission
Size
82.4 MB
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Spanish

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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