Hiver 4+

Grexit Inc.

Designed for iPhone

    • 4.3 • 21 Ratings
    • Free

iPhone Screenshots

Description

The feature-packed, yet simple and intuitive Hiver mobile app lets customer service teams easily manage shared email accounts like support@, orders@, services@ seamlessly and on-the-go.

- Shared Inboxes: Manage shared inboxes like support@, services@

- Email Assignments: Turn emails into actionable tasks and delegate them to your team members

- Email Statuses: Stay on top of every conversation by managing emails’ statuses as open/pending/closed

- Email Notes: Put an end to long and confusing email threads and collaborate with your team using notes and @mentions

- Reply on Conversations: Send personalized responses to customers using your email address or other aliases

- Notification Center: Keep track of all your tasks in one place, mark notifications read/unread

- Push and In-app Notifications: Get real-time alerts for email assignment, @mentions, CSAT, SLA violations and new conversations in your shared mailboxes

What’s New

Version 2.7.4

Under the hood of performance and optimisations.

Ratings and Reviews

4.3 out of 5
21 Ratings

21 Ratings

ecfaller ,

A must have for Teams using Gmail!

This app is a must have for teams using Gmail the capability to have a shared inbox and labels has been awesome. This app enhances the ability to have mobile access to the shared inboxes.

laaaaair ,

Hiver app ratings on prod app

Hiver is best

jayblaze2 ,

Mobile is less than desirable

Notes do not work at all. Has hurt my business. users thought they left notes later to find out the note never posted.

App Privacy

The developer, Grexit Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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