Hiver 4+
Grexit Inc.
Designed for iPhone
-
- Free
iPhone Screenshots
Description
The feature-packed, yet simple and intuitive Hiver mobile app lets customer service teams easily manage shared email accounts like support@, orders@, services@ seamlessly and on-the-go.
- Shared Inboxes: Manage shared inboxes like support@, services@
- Email Assignments: Turn emails into actionable tasks and delegate them to your team members
- Email Statuses: Stay on top of every conversation by managing emails’ statuses as open/pending/closed
- Email Notes: Put an end to long and confusing email threads and collaborate with your team using notes and @mentions
- Reply on Conversations: Send personalized responses to customers using your email address or other aliases
- Notification Center: Keep track of all your tasks in one place, mark notifications read/unread
- Push and In-app Notifications: Get real-time alerts for email assignment, @mentions, CSAT, SLA violations and new conversations in your shared mailboxes
What’s New
Version 2.7.5
Introducing Conversation Follower feature for seamless inbox tracking
Bug fixes for enhanced stability
Ratings and Reviews
A must have for Teams using Gmail!
This app is a must have for teams using Gmail the capability to have a shared inbox and labels has been awesome. This app enhances the ability to have mobile access to the shared inboxes.
Lack of basic features makes Hiver a no-go for our business
No ability to delete/archive emails. No notifications for emails. Doesn’t have features any basic email app has. Considering how much we’re paying them every month, this is unacceptable. I would rather have those development team focus on improving this mobile app than features we don’t use, like chatbots, etc. We plan on switching to another service.
Hiver app ratings on prod app
Hiver is best
App Privacy
The developer, Grexit Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Grexit Inc.
- Size
- 40.4 MB
- Category
- Productivity
- Compatibility
-
- iPhone
- Requires iOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2020 Hiver. All rights reserved
- Price
- Free