Holland America Line Navigator 4+

Captain Your Cruise

Holland America Line Inc

Designed for iPad

    • 4.5 • 25.9K Ratings
    • Free

Screenshots

Description

Log in with your Hollandamerica.com account and get access to your current profile and information, and all of your past or upcoming bookings.

Before your cruise, you can review all the services available to guests, check out events and shore excursions planned for your trip, and review an interactive Holland America Line fleet map to see the destinations where our ships sail.

Once on board, connect to the ship’s WiFi to view dining menus, spa services, shore excursions, chat with other guests and more at no additional charge. (An onboard Internet purchase is NOT required to use the Navigator app.)

Use the Holland America Line Navigator app when in port to check your daily itinerary, book shore excursions and make dining reservations. So, you can just relax and enjoy your time ashore, knowing you’ll never miss an important event during your cruise.

Happening On Board
Get the latest on events, activities, and the evening dress code even before you board. See planned events and add them to your itinerary.

Chat
Keep in touch with traveling companions, connect with new friends, and more while on board.

Shore Excursions
Reserve and book your shore excursions easily and conveniently.

Dining
Make reservations at any of the ship’s specialty restaurants.

My Itinerary
Stay on top of your daily activities, including your booked shore excursions, and dining reservations.

Fleet Map
See the entire Holland America Line fleet of ships and learn about their destinations and ports of call.

My Account
View account details, see your upcoming bookings and review your onboard statement.

At Your Service
Order items like towels, pillows, ice and more straight to your stateroom. (Available on select ships).

View & Buy Photos
Review, purchase, and share your cruise photos. (Available on select ships).

Daily News
Enjoy a selection of complimentary daily news digests from various regions of the world.

Spa & Salon
View our extensive menu of spa treatments and services.

Connect to Paid Internet
Navigator is your portal to purchase and use additional internet plans.

It doesn’t matter if you are new to cruising or a returning guest, Navigator is available and works with all Holland America Line ships with full functionality... so download today!

Full Holland America Line fleet includes:
Amsterdam, Eurodam, Koningsdam, Maasdam, Nieuw Amsterdam, Nieuw Statendam, Noordam, Oosterdam, Rotterdam, Veendam, Volendam, Westerdam, Zaandam, and Zuiderdam.

What’s New

Version 4.41.1

We've made some minor performance enhancements and fixed some bugs below deck to make your experience even better.
We regularly update the Navigator App so make sure you have the latest version. We are committed to providing a great cruise experience and we would love to know what you think.

Ratings and Reviews

4.5 out of 5
25.9K Ratings

25.9K Ratings

KnobbyD ,

Messages needs work

Many of the features of this app work fine. Events, excursions, etc were informative and up to date. There were 16 people in our immediate party plus others in our organization. It was nice to have a form of communication while on board with the Messages feature. However, while you can add any passenger onboard, there is no way to form groups. Therefore if you want to tell everyone to meet at the aft bar, you must message each person individually. It’s very primitive at this time. Also it’s slow to post so don’t expect to have a conversation. And despite having properly set my phone to give notifications I never received any. Most of our group had that issue. Hoping this app is updated before my next voyage.

Ticked off 1313 ,

Not up to Holland’s Standards

The app has a lot of potential but it is very clunky and hard to navigate. It’s like the built an app around a web page and not a stand alone app. Examples: *I should log into the app and not have to retype my log in again period. *There is no direct link to my planned trips unless I navigate thru three menus. *The doesn’t have a logical flow based on users and how people plan trips. It just takes you where folks want you to go spend money. *Some menus and navigation paths match how you just navigate the Holland Desktop site. *If you have multiple cruises there is no way to toggle between them on the first screen. I just don’t feel this is a finished product that was tested with real users. It feels like an older app design where they tried to cut corners by leverage existing infrastructure. I love Holland and really love bragging about cruising with them. Sadly, I can’t brag about this app until it’s really brought up to their shipboard standards.

The Original Dodger Dan ,

A Hot Steaming Dog-Pile of an App!

Holland America’s Navigator app, which should more appropriately be called the Nullifier app, is the worst app since Windows 95. It’s hard to believe Holland America would unleash this on its customers but, once you visit the app, you’ll see the major focus is selling the customer an extra excursion or an upgrade. (“Do you want fries with that?”)

Want to find what the planned itinerary is? Good luck, you’ll need to be a direct descendant of Kit Carson, have the detective skills of Sherlock Holmes, plus two hours and easy access to some adult beverages to find something remotely useful. Without knowing what the day’s planned activities are, how can a customer make an informed decision on buying an excursion? Holland America doesn’t care; they just want to sell, sell, sell

We are on a land-sea package for which one’s personal excursion choices were listed by day, only to be wiped out when HA belated posted the cruise ship activities which overrode the land tour info.

These are just examples of a few of the app’s issues which clearly has been augmented over time by new features which are incapable with existing features. The whole thing needs to be scrapped and redesigned from scratch otherwise the app will never serve the purpose of being useful to customers.

We haven’t been on our tour yet but I hope they can run the rest of their tour better than their app which earns an “F” in my book.

App Privacy

The developer, Holland America Line Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

More By This Developer

You Might Also Like

Cruise Shipmate
Travel
Princess Cruises
Travel
Viking Voyager
Travel
Celebrity Cruises
Travel
CruiseMapper
Travel
Allyz TravelSmart
Travel