HondaLink 4+

Slow and Pricey

I have a Honda Odyssey Elite 2019 that is paired with this app.

PROS: like the app for the following features: remote start, the lock/unlock doors, security alert and find vehicle. The app also shows how much gas you have and the miles you can travel, the PSI for tires and any alerts or recall messages. It also gives you locations of Honda dealers.

CONS: It takes so long for the app to connect to the van. When you access the app and click the start or any function, you will see a line that shows how long you have to wait to connect to the van. Sometimes, it will tell you that the van is not in a good location so the app can’t connect. But, the van is just in front of our house and our room is in the front. I’m thinking if the app is connecting to the van thru its gps that uses the satellite, it should not have that problem. I find the app pricey for $110 a yr subscription and this doesn’t include road side assistance which is another $110. For a few features and some that you don’t really use everyday, $110 is an unreasonable price.

Developer Response ,

Thank you for reaching out to us. We appreciate your insight into the issues you've experienced with the application and its price point. Regarding Roadside Assistance, those benefits are available free of charge for the duration of the New Vehicle Limited Warranty. We've included a link to the RSA Benefits page if you'd like to review what coverages are afforded to you.

https://owners.honda.com/vehicles/roadside-assistance

Piece of junk app!

What a waste of time and money! Paid for the subscription to be able to use the app as a remote. Really wanted to have an option of a remote start of my van in these hot days. Was going to use this future to pre cool the vehicle in summer by remotely starting the engine. Instead I got a useless app that crashes my iPhone every time I want to do something in the app. It just shuts down my iPhone and I have to manually turn in on again. But this is not the worst part. The app is just useless in my case. It would NOT recognize my subscription. I mean I’m logging in using my Honda account credentials, then adding my vehicle using the VIN number and nothing! Just blank screen. It shows me my vehicle at the top of the screen, but says that all my subscriptions have expired. All the fields are blank, like there is no connection to my vehicle. I’ve called Honda support, was told that they will investigate my case and find the problem then will call me back. It’s been a few days already and nothing has changed. Every time I call they’re saying that technical department is still working on my case.
I own other vehicles from different manufacturers and their apps are working just fine and customer support is very responsive, but not Honda’s.
Very disappointed! By the way, the vehicle is 2018 Honda Odyssey Elite, and it has no problems, in my family everyone loves it.
I hope that Honda will pay more attention to issues with their software.

No value for CRV Owners

If you own a CRV this app is nearly useless. The only information here is what you’d find on your dashboard when sitting in your car, and it’s not information anyone would care to have in hand or taking up space on their phone. The app is not well designed, even I noticed a few typos while I was getting setup. There’s honestly no useful information in the app. I don't know why I have the app. Maybe, just maybe, the schedule a service appointment will work. I’m really skeptical. Other than that thanks for letting me know how many miles are on the car? I just don’t see why this was presented at as a perk. It’s just useless. I’m including 2 stars to account for some value that an owner of one of Honda’s more luxury vehicles would get. Am I supposed to be insulted that the posh owner of a beautiful Pilot is offered the same app with better features? As if I was non the wiser? Wow—oil usage is at 80%? Gosh, sure happy Honda creates and app that can divide by 100. I guess it’s not about Honda. It’s about me. For CR-V owners like me I’ll suppose we’ll just pound sand and eat leftovers like the plebeians Honda wants to remind us that we are with such preferential treatment.