Honeywell Connect Mobile 4+

Yet another half-baked product from Honeywell. Great concept and idea but horrible execution. Got the Connect Me app working fine for the new TC500A thermostat which seems to have a lot more time and energy put into it. This app literally has nothing but a "sign-in" button when you open it, and every time I try logging in to my Microsoft account it fails and tells me it's having trouble connecting me. I'm a commercial BAS specialist and I was really looking forward to testing this out for some of my customer's sites in which they don't utilize a JACE or some other head-end controller. Hopefully Honeywell will update the app and make it work, but for now it's completely useless to me. I have a customer with over 30 some heat pumps going in, I guess I'll have to employ another solution bc I can't have faith that this will work.

It has you make an account and then it provides you with a different account that has a separate email link to some Microsoft Honeywell account, which is just confusing. Then when you try using that account, it has a different password than the one you just set and when you tried to reset it, it says that you did not set up password reset. How am I supposed to login if my password did not get set yet I do not have password reset enabled???

I got through a whole barrage of useless security setups only to not even be able to connect my thermostat to this app. Guys dont even try, this app is a joke.

I read the other reviews and thought maybe my experience would be otherwise… just maybe. But no.