iPhone Screenshots


Want to report a pothole, broken traffic signal, or graffiti while on the go? The Houston
311 app makes reporting issues like these easier than ever. The app uses GPS to identify
your location and also allows you to snap a photo to add to your service request.
Reports are automatically sent to the City’s 311 system and routed to city departments
for resolution.

What’s New

Version 5.1.11

Quick navigation to report issues, find issues, learn about your city, and manage your profile.
Smarter reporting to identify, locate, and submit issues.
Dynamic Map and List of nearby issues.
New Place tab to find more city services.
More ways to share with friends and neighbors.

Ratings and Reviews

4.3 out of 5
211 Ratings

211 Ratings

The Machine-o ,


I’m pleasantly surprised by the ease with which I can submit issues (traffic light problem, broken sign, etc). It’s also very easy to follow the progress of your submitted issues.

I was unable to submit a photo for one of the issues, but overall it’s a great step forward in keeping us citizens involved in bettering our city. Thanks!

J5195 ,

Great App for Houston (proper) Only

This is one of the best citizen GIS (Geographic Information Systems) apps I have seen.

It’s seems that if you take multiple pictures (different angles for good documentation) and submit them along in the comments section of the issue the city of Houston will address the issue quickly. A picture is worth a thousand words.

I wish the surrounding cities (Sugarland, Richmond, etc.) all tied into this 1 app.

It seems all the push pins in the surrounding cities are not being addressed and left as open incidents. Send email the mayor’s office of your city to tie into the 311 GIS app and let us fix Houston area!

Great job app developers!!

Smartest Mexican ,

Changes to app now worse.

Used to be able to app but now different. Does not work.


City Of Houston
55.2 MB

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.


English, Arabic, Filipino, French, German, Italian, Korean, Portuguese, Russian, Simplified Chinese, Spanish, Traditional Chinese, Vietnamese

Age Rating
Infrequent/Mild Mature/Suggestive Themes


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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