Ratings and Reviews
This used to detect my printer on my network and provide ink levels. After updates yesterday and today it doesn’t show my printer or levels and now wants me to scan cartridges to even get started. I don’t have the boxes that have the QR codes anymore, I threw them out after installing cartridges. HP, just give me back the old app and leave things alone! Way to wreck an app and ruin the experience!
Has become USELESS
Would not accept my correct and only HP password, so I had them email me a reset. After updating my password, the app now crashes closed every time that I sign in. I never even see the start up screen within the app.
Ink levels don't work
It doesn't display a full ink cartridges on the app and my printer has new ink cartridges they're high yield 63XL cartridges and the app says that the ink cartridges are low but when use the AiO app it shows the ink cartridges are full.
With Family Sharing set up, up to six family members can use this app.