Screenshots

Description

Our improved app allows you to view details of your claims including provider, status and associated dates.
You can also access your Explanation of Benefits (EOB) and view both referral letter and status along with patient responsibility information. You can also view your eligibility, PCM information, cat cap and deductible (where applicable), make payments and find network providers.

What’s New

Version 2.1.2

* Bug fixes and performance enhancements.


*To provide feedback or if you have any questions about the app, please email us at HMMobileDevelopers@humana.com. Thanks!

Ratings and Reviews

2.0 out of 5
155 Ratings

155 Ratings

El Jefe del Sabor ,

App does what the description states

I read a lot of bad reviews, yet almost all reviews states what the app just does not do and what everyone expects the app to do. I downloaded the app with no issues and was able to get the information I needed based on the the app description states the app does. Now, I do wish the app did more but just how the app is developed and the information it provides it’s good for me. For this reason I give it three stars. If the app did more then I would probably give it the five starts.

Developer Response ,

Hi! Thanks for the review! If you ever have any suggestions or feedback for us on what you'd like to see in the future, please feel free to message us at HMMobileDevelopers@humana.com!

1RadiantSun ,

Very difficult to access - it should be no stars

I’m reviewing this as a patient and as a clinician for Humana Military. This app is very difficult to access. I wasn’t able to register a user name and password. So, I tried to access through my DS Logon. When I accessed the portal/app, the information kept freezing. I tried several times and even changed my password even when I didn’t have to and shouldn’t have had to.

I tried to search for neurosurgery specialty, the only item that piped up was “pediatric neurosurgery”. I have to search this as “neurological surgery” to find adult neurosurgeons.

Only registered civilian network provider profile is found.

RobSpook ,

Works fine for me

iPhone 11 max, app works fine. Logged right in with existing DS Logon and was able to view all family except my spouse, just like using the browser on my PC. App is missing a lot of useful functionality and won’t be very useful, but it does what the description states.

Two suggestions: 1) secure messaging and 2) Add an insurance card compatible with Apple Wallet. Even Express-Scripts has this and it really helps at most civilian pharmacies.

Developer Response ,

Hello! We appreciate your feedback and care about your Humana Military App experience. We’ll continue adding more features in the future so check back often for new updates

App Privacy

The developer, Humana Military, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Financial Info
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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