Managing your medicine is easier when our app does it for you.
The newly designed Express Scripts app lets you easily and quickly find everything you need for your medicine. It’s like having a knowledgeable pharmacist in your pocket.
Find a preferred pharmacy, refill your prescription and check your order status—anytime, anywhere.
Whatever you’re looking for, find it faster on the Express Scripts mobile app.
• Order refills for you or your family
• Track orders
• Start automatic refills
• Access ID card
You must have an Express Scripts prescription benefit plan through your health insurance or plan sponsor to use this app.
This app and/or some if the features described may not be available for all plans or benefit types.
We’re always working to improve our app. This update brings a powerful new feature to our COVID Vaccination record.
Users can now show a QR code to share their vaccination status. Also, we’ve made minor bug fixes and performance improvements.
Questions or comments about the update? Go to Give Feedback in the menu and let us know what you think.
Ratings and Reviews
Ok but not great.
The app is good, and it is easy to order scripts.
Cons: Changing an alert is next to impossible. Removing a medication is not possible as far as I can see. The virtual pharmacy ID card is not printable and does not contain all of the information the hard copy card has. (I have ordered a hard copy about 25 times, and have yet to receive a hard copy) There is not a section for drugs you may be allergic to. If you are looking to see your claims and history, or medicine history; you are out of luck. The search thinking wheel spins forever and almost always times out giving the message “9999: We are sorry, we are unable to complete your transaction at this time. Please try again later.”. Should you actually reach your history of any kind, forget actually printing it out. Pricing a medication by history is a long shot Only about 10 current medications show up and only about half of those are actually current up to date medications that you are taking. You better be an ace speller. If you misspell any drugs when searching within the app, the search is not smart and will not recognize even a close misspelled medication.
In the world of apps, this one needs some work.
Health Care Plan 5 stars, App could be better
The reason for only 4 stars are that #1 the app offers to keep track of how much medicine you have, however you have to input when you refill a medicine, rather then them update it automatically. #2 the app is slow to sync when a prescription is processed/shipped/delivered and I mean sometimes by three days #3 This may be more of a ‘plan’ issue “con” then ‘app’ but if you refill a prescription and it’s too early to fill (you have the option of as early as a month-online to refill) rather then the day it is dispensed, you will be billed the day you refill online. #4 their is an option to send a secure message to the RX company through the app. But you must log into the app continually to check to see if it was responded to, rather then being alerted through an email, letting you know that it’s been replied to. #5 Twice I’ve had issues logging in. Sometimes it’s after an update, or when your fingerprint doesn’t register but password does. The support center actually recommends that you delete their app, then reinstall. This is under FAQ in the support Center online.
Again, these are just small grievances of the APP, nothing that reflects on the overall plan itself. I simply wanted to layout why I only gave the app 4 stars.
On a side note:
I save an enormous amount of money by using their mail-order service. I think overall they are an excellent plan D for Medicare patients.
This coverage is provided to me due to my husbands service to this glorious country. I dread having to refill my prescriptions, because there is a huge disconnect between the provider and the pharmacy. I always have pleasant representatives when I call, but the company has so many restrictions on medications, that I have seriously thought of just giving up on this company, and just paying cash. Again, this is not about the wonderful reps, this is about a company that has gotten too large and unmanageable. When I have asked to speak to the CEO, they put me on hold and then the call is dropped. So in wrapping up, representatives are knowledgeable and patient, but the company need to ease up on restrictions and policy. If the CEO want more information, you have my phone #, so call and discuss. I am a Physician Assistant that worked my entire career in Emergency Medicine, at night (6p-6a), 3-4 nights a week for 30+ years, so I have written many prescriptions and know how the system works. I urge the management to reach out to patients and ask them about the service that are getting from this corporation. I gave you 2 stars because you really need to work on the patient-pharmacy-physician disconnect.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Express Scripts, Inc.
- 39.4 MB
- Health & Fitness
- Requires iOS 13.0 or later.
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip.
- Age Rating
- © 2015 Express Scripts Holding Company
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With Family Sharing set up, up to six family members can use this app.