HungryPanda熊猫外卖

Name: HungryPanda熊猫外卖
Rating: 4.7 (17920 reviews)
Author: HUNGRYPANDA LTD

Asian Food & Grocery Delivery

Only for iPhone

Free

18K Ratings
Ages

16+
Years
Category

Food & Drink
Developer

HUNGRYPANDA LTD
Language

EN
+ 5 More
Size

300.9
MB

iPhone

An Asian Food Delivery platform:HungryPanda brings low discounts and popular Chinese food to satisfy you. Various kinds of discounts from merchants and HungryPanda are waiting for you! Craving for authentic Asian cuisines? Do you want to enjoy tasty food and great service at a good price? HungryPanda should be your NO.1 Choice!Whether it's Chinese food, or dishes from other Asian countries, you can find them here. Order on our app，Hungrypanda provides users with coupons available in many scenarios, such as full reduction coupons, discount coupons, etc. Users can get them through newcomer gift packages, membership packages, daily activities of the platform and other ways.They can also obtain coupon code through community and offline channels, and self-exchange coupons on the platform. HungryPanda-The popular Asian food delivery online service!Here we have thousands of local Asian restaurants with the wide range of Asian food, especially Chinese cuisines to choose from. Editor’s choice and real customer reviews help you get the perfect meals! All at the tap of a button Complete the order, you can get your favorite dishes delivered straight to your doorstep instantly or pick them up by your way without waiting in long lines! Enjoying a satisfying meal has never been so easy and quick! You can order grocery and convenience store items on HungryPanda! Unlimited selections of daily essentials, fresh produce, Asian popular snacks and more delivered to your door!Grocery delivery made easy with HungryPanda! Whether it's Burger，bubble tea or Pizza , you can have them delivered to you. Food freedom is at your fingertips! 【New users】 can get up to $8 off on first order, super-discount coupons for delivery fee to enjoy daily free delivery service and up to 30%OFF for pick-up order! (T&Cs Apply) 【Key Features】·Easily get your everyday special coupons on the home page·Flexibility between getting meals delivered or picking-up·Exclusive discounts for VIPs and balance top-up·Filter by restaurant name, cuisine, dish, distance, rating, discount, popular·In-app real-time estimated delivery time, order status update and courier map-tracking· Customer ratings and reviews with real images for each restaurant·Quickly re-order from any of your favorite restaurants and past meals·Same day delivery service for online grocery supermarket · Conveniently pay via debit/credit card, Apple Pay, Pay Pal, Alipay, Wechat Pay, Union Pay·Order for now or for later meals·24/7 customer service·Contact-free delivery 【Variety of Cuisines】Milk Tea, Roast Duck, Hot Pots(Malatang), Dumplings, Dandan noodles, traditional street food, Boiled Fish, Sichuanese, Cantonese, Northeast Chinese cuisine, Home Cooking, Fried Chicken, BBQ, Desserts, Cakes, Japanese, Korean, Southeast Asian, etc. 【About HungryPanda】With more than 50,000 restaurants across 10 countries and 90+ cities, HungryPanda is a global platform for overseas Chinese & Asian foodies.The wide range of authentic Asian food, delivered right to your door by HungryPanda, the first choice worldwide for Asian cooking enthusiasts. Delivery, takeaway, dine-in discounts, fresh & rare ingredients from Asian supermarkets & more help you enjoy the local Eastern cuisine, wherever you may live. 【Panda Fresh】-HungryPanda EcosystemTop fresh food app worldwide for overseas Chinese, with fast delivery of not just fresh fruits & vegetables, meat, poultry, eggs, milk, rice, flour & oil, but also HOT trending snacks like Liziqi Snail Noodles, Meixin Mooncakes, Liulihai Spicy Shrimp Tails, Wang Xiaohao Braised Pig Feet, Wang Baofeng Cereals & Self-Heating Instant Noodles.

Ratings & Reviews

4.7

out of 5

18K Ratings

The worst
01/26/2024

rx1207
I had a terrible experience using this app today. I placed an order for self pick up, and I got there around the time that the app said the order was going to be ready. But I had to wait an extra 20 minutes for the food to be ready. I had to contact customer support to finally get my food. But then when I got home, I opened the packaging and found out that two items from the combo meal were missing. I contacted customer support again, and they offered a $5 coupon. But the value of the missing items should be at least $10. Overall a terrible experience. Would not use again.
The worst
01/26/2024

rx1207

I had a terrible experience using this app today. I placed an order for self pick up, and I got there around the time that the app said the order was going to be ready. But I had to wait an extra 20 minutes for the food to be ready. I had to contact customer support to finally get my food. But then when I got home, I opened the packaging and found out that two items from the combo meal were missing. I contacted customer support again, and they offered a $5 coupon. But the value of the missing items should be at least $10. Overall a terrible experience. Would not use again.
The Slowest Delivery
10/05/2024

连发表个评论都不行了吗
This review is not about the app, but about the company overall. It is the slowest food delivery app that I have used. Last Sunday I ordered dinner at 6pm, at 8pm the food was still not there so I contacted customer service who told me they would ask the driver to prioritize my order. At 8:30pm I saw on the map the driver’s getting further away from me so I contacted customs service again and requested a full refund. They did and said the food wouldn’t be delivered since I was refunded. I said the refund request was based off the extra long waiting time after I contacted customer service and was told they would prioritize which did not happen. They arranged to have my food delivered at around 9pm, already cold. And guess what? They later removed my account. This is the worst food delivery company and the customer service is just the “cherry on top.”Update: Thanks for your response. I am not able to provide the order number since my account has already been wiped out. I tried to use my phone number to log in/register and talk to the “customer service” again thinking I could at least use the APP for pick up orders, but I guess my phone number got blocked for good. I feel retaliated because of the refund and guess the company doesn’t need me as a customer so I deleted the APP for good.

Developer Response
Thank you for your feedback, please inform us your order number and we will look into your case carefully. Or you could contact our customer service via App. We will improve our delivery service with all efforts
The Slowest Delivery
10/05/2024

连发表个评论都不行了吗

This review is not about the app, but about the company overall. It is the slowest food delivery app that I have used. Last Sunday I ordered dinner at 6pm, at 8pm the food was still not there so I contacted customer service who told me they would ask the driver to prioritize my order. At 8:30pm I saw on the map the driver’s getting further away from me so I contacted customs service again and requested a full refund. They did and said the food wouldn’t be delivered since I was refunded. I said the refund request was based off the extra long waiting time after I contacted customer service and was told they would prioritize which did not happen. They arranged to have my food delivered at around 9pm, already cold. And guess what? They later removed my account. This is the worst food delivery company and the customer service is just the “cherry on top.”Update: Thanks for your response. I am not able to provide the order number since my account has already been wiped out. I tried to use my phone number to log in/register and talk to the “customer service” again thinking I could at least use the APP for pick up orders, but I guess my phone number got blocked for good. I feel retaliated because of the refund and guess the company doesn’t need me as a customer so I deleted the APP for good.
Developer Response 10/04/2024
Thank you for your feedback, please inform us your order number and we will look into your case carefully. Or you could contact our customer service via App. We will improve our delivery service with all efforts
Expensive
11/23/2023

woyfnw
Experiences has been ok so far. No complaints on delivery. It really allows me access to Asian foods that I don’t really know where to find or can’t easily travel to. The only thing is that this platform is so expensive compared to all the other delivery apps. Coupons and deals feel like targeted tricks to get you keep purchasing and does very little to actually drop the cost. My food usually end up being $10 more expensive than the listed price (excluding the tips). Tips itself (the lowest one) vary from $3-6, but I can’t say much to that, I guess. Overall it has been a great platform for me to access and review Asian foods. But I try to stay away from it, or just end up going to the physical store after trying it on this app instead of delivering due to its cost. If my order is going to be 30% more expensive than the actual food, I might as well just go outside and eat at the store.
Expensive
11/23/2023

woyfnw

Experiences has been ok so far. No complaints on delivery. It really allows me access to Asian foods that I don’t really know where to find or can’t easily travel to. The only thing is that this platform is so expensive compared to all the other delivery apps. Coupons and deals feel like targeted tricks to get you keep purchasing and does very little to actually drop the cost. My food usually end up being $10 more expensive than the listed price (excluding the tips). Tips itself (the lowest one) vary from $3-6, but I can’t say much to that, I guess. Overall it has been a great platform for me to access and review Asian foods. But I try to stay away from it, or just end up going to the physical store after trying it on this app instead of delivering due to its cost. If my order is going to be 30% more expensive than the actual food, I might as well just go outside and eat at the store.
NEVER USE THIS APP
08/19/2023

Iris11122233
This app is sooo ridiculous, I have placed order, and it pass delivery time for an hour. First of all, you are not able to ask to cancel your order until it pass delivery time, which is understandable. But you are not able to cancel even it passed delivery time for an hour! I was trying to contacted with customer service, you can ONLY contact with live chat if you select “need to pay extra fee”!!! The live chat only ask you to hold on and hold on until someone get your order to deliver. No matter how you explain ti them that you don’t want your order anymore cuz it passed too long, and the stupid thing is, it keep showing “you haven’t respond live chat for a minute. Your conversation will be end soon”, even they ask you to “hold on”! You can’t do anything just watching your food delivered, and you won’t get any refund, the only thing you can do is “ACCEPT YOUR ORDER NO MATTER HOW LATE IT DELIVERED”!

Developer Response
Hungrypanda is deeply sorry for the situation you encountered. Please provide the corresponding order number so that the we can check and deal with your problem. At the same time, we will feedback and strengthen supervision. Thank you very much for your feedback and support!
NEVER USE THIS APP
08/19/2023

Iris11122233

This app is sooo ridiculous, I have placed order, and it pass delivery time for an hour. First of all, you are not able to ask to cancel your order until it pass delivery time, which is understandable. But you are not able to cancel even it passed delivery time for an hour! I was trying to contacted with customer service, you can ONLY contact with live chat if you select “need to pay extra fee”!!! The live chat only ask you to hold on and hold on until someone get your order to deliver. No matter how you explain ti them that you don’t want your order anymore cuz it passed too long, and the stupid thing is, it keep showing “you haven’t respond live chat for a minute. Your conversation will be end soon”, even they ask you to “hold on”! You can’t do anything just watching your food delivered, and you won’t get any refund, the only thing you can do is “ACCEPT YOUR ORDER NO MATTER HOW LATE IT DELIVERED”!
Developer Response 09/01/2023
Hungrypanda is deeply sorry for the situation you encountered. Please provide the corresponding order number so that the we can check and deal with your problem. At the same time, we will feedback and strengthen supervision. Thank you very much for your feedback and support!

New to HungryPanda 1. 【New Offers】See all our latest deals & new activities! 2. 【App Upgrade】Bringing you a smoother, simpler experience. If you have any questions, please contact us anytime by clicking 'Support' in the app.

Version 8.71.5

3d ago

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