hvv switch – Mobility Hamburg 4+

Bus, train, ride- & carsharing

Hamburger Hochbahn AG

Designed for iPhone

    • 4.2 • 53 Ratings
    • Free

iPhone Screenshots

Description

With the hvv switch app you always have Hamburg's public transport, carsharing, ridesharing and e-scooters at your fingertips. Buy bus, train and ferry tickets with just a few clicks or rent a car from WeShare, SIXT share or Miles. Alternatively, you can be picked up by a MOIA shuttle or explore Hamburg flexibly with an e-scooter from TIER or Voi.

The best features of hvv switch:

• Get different mobility offers in Hamburg with just one app

• Buy hvv tickets with just 2 clicks

• Rent a car from WeShare, Sixt share or MILES

• Activate your driver's license in the hvv switch app only once and use all car sharing offers

• Get picked up by a MOIA shuttle

• Book an e-scooter from TIER or Voi

• Pay securely and conveniently with PayPal or credit card


One app for full mobility
No matter when and where - with us you have the choice. Our app combines the classic public transport services of the hvv with the mobility services of MOIA, WeShare, SIXT share, MILES, TIER and Voi. Missed your train or bus? Just switch to ride- or carsharing!

Buy a mobile ticket & pay conveniently
In the hvv switch app you can conveniently buy various hvv tickets for Hamburg's public transport. From short distance tickets to single tickets and 9 o’clock group tickets. You can pay securely and quickly via PayPal or credit card (Visa, Mastercard, American Express).

MOIA
In Hamburg, hvv isn't the only way to get around. You can also book a MOIA ride directly in the app! Because MOIA takes you quickly and comfortably to your destination. Simply share your ride with up to 4 other people and save money! You book a ride, get in the car and on the way, passengers can exit at any time, or stay longer if they are heading in the same direction. This way you relieve Hamburg's roads and also the environment. The electric fleet of MOIA takes you emission-free, quiet and comfortable to your destination.

SIXT share & MILES
Mobility and carsharing belong together. That's why we have additional partners in SIXT share and MILES to help you get to your destination flexibly. Always stay in control and decide for yourself: Pay by the number of kilometers with MILES, or by the minutes with SIXT share. Your trips are billed directly to your hvv switch account. You can easily find SIXT share and MILES vehicles in the hvv switch app - also at hvv switch stations near you.

WeShare
With WeShare hvv switch now offers 100% electric carsharing. Rent an electric car, find charging stations close to your current location and enjoy your car ride in Hamburg free from emissions!

TIER e-scooter
With hvv switch you become part of the urban mobility of tomorrow. Use the e-scooter offer of TIER directly in the hvv switch app. With just a few clicks, the TIER e-scooters are ready for you. View all e-scooters in your area and get to know Hamburg from a new perspective.

NEW: Voi e-scooter
From now on you can rent e-scooters from Voi with the hvv switch app. Rent a scooter with just a few clicks and discover Hamburg up close. Our app shows you all the e-scooters in your area. Whether for an exploration trip or for the last mile, with an e-scooter from Voi you can travel through Hamburg even more flexibly.

Feedback
To further improve our hvv switch app, we rely on your feedback. Write us your opinion and suggestions at info@hvv-switch.de.

What’s New

Version 1.12.0

We have made minor improvements to the app and fixed bugs. Do you have questions or suggestions for further functions? Then we are looking forward to hearing from you! Just click on "Feedback" in the menu of the hvv switch app.

Ratings and Reviews

4.2 out of 5
53 Ratings

53 Ratings

Victor_IP ,

Good app

Please add support for Apple Pay and other services like Share Now and Uber.

Developer Response ,

Hello Flying_Dutchman1998, thank you for your feedback. We are constantly working on optimizing the app and will be very pleased to forward your suggestion for integrating additional services. Kind regards, Your HOCHBAHN / MG

physhfr ,

Do not use this app with foreign credit cards

It seems they cannot figure out Apple Pay so they use PayPal in a super weird configuration that causes Cash Advance fees. It’s Germany, don’t waste your time, pay with cash.

Developer Response ,

Dear physhfr, PayPal is a common payment method in Germany. In the future, we will add further payment methods to our app. We ask for your understanding. Kind regards, hvv switch / LW

Hanseata ,

Hit with outrageous fees

Visiting my hometown Hamburg I was happy to learn about the (seemingly uncomplicated) new HVV Switch app. Unlike the old HVV app It gives you only 2 payment choices: PayPal or a German option I never heard about.
I was aghast when I saw that every time I bought a 2.63 € ticket I was hit with a $10.00 transaction fee by my credit card company because, unlike other purchases, the Switch app uses the cash option of a credit card, not the credit.
Much as I like the ease of using Switch - if this doesn’t change, I will not use the app anymore!

Developer Response ,

Dear Hanseata, thank you for your feedback! We are very sorry to hear that. Could you maybe name the German payment option that you have used? We have not heard of that problem before.
Kind regards, hvv switch / LH

App Privacy

The developer, Hamburger Hochbahn AG, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Financial Info
  • Location
  • Identifiers
  • Usage Data
  • Diagnostics

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Contact Info
  • User Content
  • Identifiers
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • User Content
  • Search History
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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