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Use carsharing, public transport, ridesharing and e-scooter in one app with just one registration. hvv switch allows you to buy hvv tickets for bus, train and ferry, rent a car with SIXT share or MILES and ride comfortably in the MOIA shuttle in just one app. Alternatively, e-scooters from TIER are also available to you via hvv switch.

The best features of hvv switch at a glance:
• Buy hvv tickets with just 2 clicks
• Book MOIA, SIXT share, MILES and TIER directly in the app and drive off immediately
• Secure and convenient payment via PayPal
• Uniform billing for all services
• Simple and fast registration for all services
• No annoying switching between various mobility apps

No matter where your road takes you, in the hvv switch app you have the possibility to choose and book your favorite means of transport. Bus, train, ferry, ridesharing, carsharing and e-scooter. All in one app! With us you can book the right hvv ticket, a MOIA ride, a car with SIXT share or MILES and e-scooters with TIER in no time.

We bundle and simplify!

No matter when and where - with us you have the choice. The app combines the classic public transport services of the hvv with the mobility services of MOIA, SIXT share, MILES and TIER. This way, you always use the easiest way to get around and your own car can stay put. Missed your train or bus? No problem! Just switch to ride-sharing or carsharing!

One account for all services

You only need one account to use all means of transport. And it's easy to do in the hvv switch app.

Buy a mobile ticket directly

In the hvv switch app, you can conveniently book various tickets for Hamburg's public transport. This includes short distance, one-way and 9:00 group tickets.

Google Maps and hvv switch hand in hand

With the hvv switch app, you can still utilise your usual route search via Google Maps. Jump into the hvv switch app directly from the Google Maps route planner. With just one click you can see a matching ticket assortment to the connection displayed in Google Maps, buy the preferred ticket and start driving.

hvv & MOIA

In Hamburg, hvv isn't the only way to get around. You can now book a MOIA ride directly in the app! Because MOIA takes you quickly and comfortably to your destination. Simply share your ride with up to 4 other people and save immediately! You book your ride, get in the car and on the way, passengers can exit at anytime, or stay longer if they are heading in the same direction. This way you not only relieve the Hamburg streets but also the environment. The electric fleet of MOIA brings you emission-free, quiet and comfortable rides to your destination.

SIXT share & MILES

Metropolitan mobility and carsharing belong together. That's why hvv switch has additional partners with SIXT share and MILES, with whom you can get to your destination even faster and with more flexibility. Always stay in control and decide for yourself: Pay by the number of kilometers with MILES, or by the minutes with SIXT share. Your trips are billed directly to your hvv switch account. For more flexibility and convenience, SIXT share and MILES vehicles can also be found at our hvv switch points near you via the hvv switch app.

TIER e-scooter

With hvv switch you become part of the urban mobility of tomorrow. Use the e-scooter offer of TIER directly in the hvv switch app. With just a few clicks, the TIER e-scooters are ready for you. View all e-scooters in your area and get to know Hamburg from a whole new perspective.

Pay via PayPal

In the hvv switch app you can easily and quickly pay via PayPal. Don’t have a PayPal account? No problem, then continue to use the hvv app for public transport for travel information and ticket purchase.


In order to further improve our hvv switch app, we rely on your feedback. Write us your opinion and suggestions at info@hvv-switch.de.

What’s New

Version 1.7.0

From now on you can authenticate yourself using Face ID or Touch ID to rent vehicles via the app.In addition, you can see all services that require a driver's license and their validity at a glance via the "Your driver's license" section. Quickly and easily revalidate your driver's license, when your documents need to be checked again.
In this update, we have again fixed some bugs and further optimized the app.

Ratings and Reviews

3.9 out of 5
18 Ratings

18 Ratings

physhfr ,

Do not use this app with foreign credit cards

It seems they cannot figure out Apple Pay so they use PayPal in a super weird configuration that causes Cash Advance fees. It’s Germany, don’t waste your time, pay with cash.

Developer Response ,

Dear physhfr, PayPal is a common payment method in Germany. In the future, we will add further payment methods to our app. We ask for your understanding. Kind regards, hvv switch / LW

Hanseata ,

Hit with outrageous fees

Visiting my hometown Hamburg I was happy to learn about the (seemingly uncomplicated) new HVV Switch app. Unlike the old HVV app It gives you only 2 payment choices: PayPal or a German option I never heard about.
I was aghast when I saw that every time I bought a 2.63 € ticket I was hit with a $10.00 transaction fee by my credit card company because, unlike other purchases, the Switch app uses the cash option of a credit card, not the credit.
Much as I like the ease of using Switch - if this doesn’t change, I will not use the app anymore!

Developer Response ,

Dear Hanseata, thank you for your feedback! We are very sorry to hear that. Could you maybe name the German payment option that you have used? We have not heard of that problem before.
Kind regards, hvv switch / LH

App Privacy

The developer, Hamburger Hochbahn AG, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Financial Info
  • Location
  • Identifiers
  • Usage Data
  • Diagnostics

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Contact Info
  • User Content
  • Identifiers
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • User Content
  • Search History
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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