hvv switch – Mobility Hamburg 4+

hvv Deutschlandticket & more

Hamburger Hochbahn AG

    • 4.4 • 577 Ratings
    • Free

iPhone Screenshots

Description

With hvv switch, you have hvv, car sharing, shuttle and e-scooter in one app. Buy tickets for bus, train and ferry or rent a car from SHARE NOW, SIXT share or MILES. Alternatively, you can call a MOIA shuttle or explore Hamburg flexibly with an e-scooter from TIER or Voi. For unlimited mobility on public transport, you can order the hvv Deutschlandticket.

The hvv switch App at a glance:

• Public transport, car sharing, shuttle, and e-scooter
• Order the hvv Deutschlandticket & other hvv tickets
• Enjoy automatic ticket purchase with hvv Any
• Use the hvv connection info as a route planner
• Rent a car from SHARE NOW, Sixt share or MILES
• Rent an e-scooter from TIER or Voi
• Book a MOIA shuttle
• Pay securely with PayPal, credit card or SEPA

7 mobility providers – one app
hvv switch combines Hamburg's public transport with the mobility offers of MOIA, SHARE NOW, SIXT share, MILES, TIER, and Voi. Missed your train or bus? Just switch to ride or car sharing!

hvv Deutschlandticket
With hvv switch, you always have your hvv Deutschlandticket with you. The mobile ticket is a personal non-transferable monthly subscription and currently costs 49 € per month. With the Deutschlandticket, you can use all of the public transport in Germany, including regional transport. Handy - your hvv Deutschlandticket is displayed on the start screen of the hvv switch app.

Order a mobile ticket & pay conveniently
Buy tickets for Hamburg's public transport - from short journey tickets to single tickets and 9 am group tickets. You can pay securely and quickly with PayPal, SEPA direct debit, or credit card (Visa, Mastercard, American Express). Upload your ticket to your wallet and access it even faster.

hvv Any – the smart ticket
hvv Any is your companion on the hvv system that knows all the fares and books the cheapest ticket for you. Just let the app know when you get on and it will know when you change and automatically complete your journey when you get off. At the end, it adds up all the journeys for the day and finds the best ticket for you - you always pay the best price. For hvv Any to recognise your journeys, you need to enable Bluetooth, location sharing and motion detection.

Timetable information
You know your destination, but not the route? Use the timetable information as a route planner for busses and trains:

• Display the route by clicking on the line symbol
• Add connections to your calendar & share them with contacts
• Be reminded of saved connections
• Add a stopover to a route
• Find departures near you or for any stop
• Check for disruption reports on roadworks & closures
• Set up disruption alerts & let yourself be informed via push messages
• Check out the real-time position of HOCHBAHN buses
 
Car sharing with SHARE NOW, SIXT share & MILES
With hvv switch, you can use the car sharing offers of SHARE NOW, SIXT share and MILES. This means you always have the right car at your disposal - classic, electric, compact or spacious. With MILES, your trips are billed by the kilometre, and with SIXT share and SHARE NOW by the minute. Billing is done via your hvv switch account. Find a car now in the app or at our hvv switch points and drive flexibly through Hamburg.

E-Scooter from TIER & Voi
For even more mobility, you can also rent e-scooters from TIER and Voi. Find a scooter easily and unlock it with just a few clicks. Our app shows all e-scooters in your area. Grab a TIER or Voi scooter right now and try it out!

MOIA
With the electric fleet of MOIA, you can reach your destination in a climate-friendly way. Share the ride with up to 4 people and save money! You book a ride, get on the shuttle and passengers get on or off during the journey.

Bike+Ride
The public beta for Bike+Ride has started and you can now park your bike securely at selected stations. Book your parking space and locker at the pilot locations in Bad Oldesloe, Elmshorn and Schwarzenbek.



Feedback
Your opinion makes us better. Write us to info@hvv-switch.de

What’s New

Version 1.25.0

Now new in your hvv switch app: When you call up a bus connection in hvv journey planner, you can follow the bus position live on the map. At launch, this function is only available for HOCHBAHN buses. Also new: the open beta for Bike+Ride is starting! Book your parking space and locker for the pilot locations in Bad Oldesloe, Elmshorn and Schwarzenbek directly in the app. Further locations will follow in the future.

Ratings and Reviews

4.4 out of 5
577 Ratings

577 Ratings

Petra Luise ,

Great service

Thanks for so much for this app!
You are offering PayPal as a form to pay for the Deutschland ticket and that allowed us to purchase it.

Developer Response ,

Hello Petra Luise, thank you for your positive feedback. You're very welcome - we're happy to hear that you like our app and the service we provide. Kind regards, hvv switch / MG

alefelalefel ,

Too complicated, not much information for a 180MB App

I have no idea, where the 180mb of download go. The app is incredibly complex. It needs all kind of information like email, names, address, credit card before anything works. While you spend 15 or 20 minutes to set up everything, your buses pass and you keep missing them. The local ticket machines just take cash too, traveling in Hamburg is the most inconvenient way that we experienced so far. In the end, we didn’t and just rode the bus. The ticket system is intransparent. Which ticket do I need to buy? local trip, short trip or single ticket? To figure it out the app needs your phone number additionally. Could not add the number due to server errors. Why do you need to phone number for me to figure out, which ticket do I need? Why not you are here, you want to go there, it’s this ticket, how many do you want? I didn’t know how such an easy thing, can be messed up that badly. Highly disappointed and a huge waste of time.

Developer Response ,

Hello alefelalefel, thank you for your feedback. Please contact info@hvv-switch.de if you still have problems with the app and tell them about the circumstances. We are working at full speed to stabilize the app and apologize for the inconvenience. Kind regards, hvv switch / AE

Barabbas84 ,

Horrible connection

I was stopped to show my valid Deutschlandticket and when I showed the officer it logged me off. Then it wouldn’t let me log back on because of an error. I almost got a fine for not having a ticket. Luckily I had email showing my receipt. What’s the point of having this app if it’s not going to do what it was made to do!?

Developer Response ,

Hello Barabbas84, thank you for your feedback. Of course this should not happen. We take a closer look at the problem regarding spontaneous log-outs. Please excuse the inconvenience. Kind regards, hvv switch / MG

App Privacy

The developer, Hamburger Hochbahn AG, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Financial Info
  • Location
  • Identifiers
  • Usage Data
  • Diagnostics

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Purchases
  • Financial Info
  • Contact Info
  • User Content
  • Identifiers
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • User Content
  • Search History
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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