Note: "Continued use of GPS running in the background can dramatically decrease battery life."
This App is a companion feature to the IamResponding system, which enables first responders to know who is responding to an incident, where they are responding, and when. This is used by fire departments, EMS agencies, police agencies, and many incident response entities and teams. The IamResponding system also includes text and audio incident notifications from CAD and/or from live pager audio, duty crew scheduling, inter-agency messaging, live chat, incident mapping with directions, mutual aid connections and information, pre-plans, customized information displays, NFIRS and other incident reporting, and much more. This App brings many of the primary features of the IamResponding system to mobile users in the field, in an easy-to-use and access format.
**Please consult the QUICK START GUIDE provided to your department/team to correctly enable all of the app functions and notification features. If you do not do so, some features will not work correctly**
**You MUST be a member of an entity with a current IamResponding subscription in order for this app to work**
For any technical support needs or inquiries, please contact email@example.com, or during regular business hours (M-F, 9am-5:50pm ET) at 877-509-0381. We do NOT monitor this page for technical support issues, and we cannot reply to support issues posted as user reviews in iTunes™ or in the App Store.
Please Note: If your dispatch messages are not currently processed through your department’s IamResponding system, that is a free configuration that can be done in almost any jurisdiction, and is included with your department’s IamResponding subscription. Your app will have more complete functionality if we enable that feature for you. Have your local system administrator contact our customer support team at 877-509-0381 to set this up.
Please call or email with questions/issues or for a tutorial on new features. 877-509-0381 or firstname.lastname@example.org. We do not monitor app reviews for technical support needs or comments.
This update includes: a new notification setting to receive push alerts when dispatch updates a regional notice; allowing TTD audio to play when phone is in silent mode; spell-check for the in-app chat feature; and general system enhancements.
Ratings and Reviews
A true app for whackers
Very functional app. Helpful in terms of information, area, response etc. There does seem to be some problems with location of addresses as it automatically maps an address and half the time it is incorrect. Would like the option to manually enter the address if it doesn’t show the true location on the map and would also like the ability to enter manually the intersections of multiple streets as well as place pins on a map so other individuals responding know the exact location with real time updates as well as being able to track other users locations actively on shift. I would also like it to incorporate voice messages or direct communication to other users by instant message, video, or voice communications. Perhaps an ability to take pictures of the area so other responders know the location and/or dangers of the area. Just some logistical thoughts.
This is a great and works as it should the only problem I have is, there is no option to alert in silent of vibrate mode. I just recently switched from a galaxy note to the iPhone and I had that option under the google version but there is none for the apple version. I keep my phone on silent at night so having that option would be great. Hints the reason for the 4 star. If that option becomes available I will change my rating. Thank you!!
Active911 Gives IaR a Run Because of Little Things
At least two things comes to mind that Active911 is doing better, and depending on the technology individuals use, it will determine if your agency wants IaR. First is Apple Watch use. I’ve seen time and time again requests for Apple Watch use, but yet IaR seems to ignore it. Second is the ability to program certain things on the end-user level, such as the user choices to where a person is responding (has to be done via the web, not the app) or individual information (once again - web, not app). These are simple things Active does that for some reason IaR can’t or won’t, and until these things are fixed, I’ll continue with a poor rating. I make the decision on systems at my agency, and I’ve given IaR a lot of years to make simple solutions. September is the deadline and we will then see from there. I hope someone pays attention, but I’m not holding my breath.
Data Linked to You
The following data may be collected and linked to your identity:
- User Content
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Emergency Services Marketing Corp., Inc.
- 27.7 MB
- Requires iOS 11.0 or later.
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
- This app may use your location even when it isn’t open, which can decrease battery life.
- © 2013 Emergency Services Marketing Corp., Inc.