Screenshots

Description

Note: "Continued use of GPS running in the background can dramatically decrease battery life."

This App is a companion feature to the IamResponding system, which enables first responders to know who is responding to an incident, where they are responding, and when. This is used by fire departments, EMS agencies, police agencies, and many incident response entities and teams. The IamResponding system also includes text and audio incident notifications from CAD and/or from live pager audio, duty crew scheduling, inter-agency messaging, live chat, incident mapping with directions, mutual aid connections and information, pre-plans, customized information displays, NFIRS and other incident reporting, and much more. This App brings many of the primary features of the IamResponding system to mobile users in the field, in an easy-to-use and access format.

**Please consult the QUICK START GUIDE provided to your department/team to correctly enable all of the app functions and notification features. If you do not do so, some features will not work correctly**

**You MUST be a member of an entity with a current IamResponding subscription in order for this app to work**

For any technical support needs or inquiries, please contact support@emergencysmc.com, or during regular business hours (M-F, 9am-5:50pm ET) at 877-509-0381. We do NOT monitor this page for technical support issues, and we cannot reply to support issues posted as user reviews in iTunes™ or in the App Store.

Please Note: If your dispatch messages are not currently processed through your department’s IamResponding system, that is a free configuration that can be done in almost any jurisdiction, and is included with your department’s IamResponding subscription. Your app will have more complete functionality if we enable that feature for you. Have your local system administrator contact our customer support team at 877-509-0381 to set this up.

What’s New

Version 1.36.0

Please call or email with questions/issues or for a tutorial on new features. 877-509-0381 or support@emergencysmc.com. We do not monitor app reviews for technical support needs or comments.

This update includes: minor bug fixes to scheduling tools related to time zone differences, daylight savings and shift deletions; the addition of self-test notifications for TwoToneDetect by IaR notification settings; and general system enhancements.

Ratings and Reviews

4.3 out of 5
121 Ratings

121 Ratings

fire64guy ,

Great App.

This is a great and works as it should the only problem I have is, there is no option to alert in silent of vibrate mode. I just recently switched from a galaxy note to the iPhone and I had that option under the google version but there is none for the apple version. I keep my phone on silent at night so having that option would be great. Hints the reason for the 4 star. If that option becomes available I will change my rating. Thank you!!

FireFite19 ,

Active911 Gives IaR a Run Because of Little Things

At least two things comes to mind that Active911 is doing better, and depending on the technology individuals use, it will determine if your agency wants IaR. First is Apple Watch use. I’ve seen time and time again requests for Apple Watch use, but yet IaR seems to ignore it. Second is the ability to program certain things on the end-user level, such as the user choices to where a person is responding (has to be done via the web, not the app) or individual information (once again - web, not app). These are simple things Active does that for some reason IaR can’t or won’t, and until these things are fixed, I’ll continue with a poor rating. I make the decision on systems at my agency, and I’ve given IaR a lot of years to make simple solutions. September is the deadline and we will then see from there. I hope someone pays attention, but I’m not holding my breath.

Tablet 653 ,

Some issues but still great

I’ve noticed every few months I have to delete the app and reinstall it to get the notifications to come in, I get a text message but no push notification with the pager tones, after I delete and reinstall it will work for a few months. I update the app whenever there is one and run the newest iPhone every year with updated iOS. Maybe something can be looked at? Thanks for the great app!!

Information

Seller
Emergency Services Marketing Corp., Inc.
Size
28.6 MB
Category
Business
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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