Screenshots

Description

Note: "Continued use of GPS running in the background can dramatically decrease battery life."

This App is a companion feature to the IamResponding system, which enables first responders to know who is responding to an incident, where they are responding, and when. This is used by fire departments, EMS agencies, police agencies, and many incident response entities and teams. The IamResponding system also includes text and audio incident notifications from CAD and/or from live pager audio, duty crew scheduling, inter-agency messaging, live chat, incident mapping with directions, mutual aid connections and information, pre-plans, customized information displays, NFIRS and other incident reporting, and much more. This App brings many of the primary features of the IamResponding system to mobile users in the field, in an easy-to-use and access format.

**Please consult the QUICK START GUIDE provided to your department/team to correctly enable all of the app functions and notification features. If you do not do so, some features will not work correctly**

**You MUST be a member of an entity with a current IamResponding subscription in order for this app to work**

For any technical support needs or inquiries, please contact support@emergencysmc.com, or during regular business hours (M-F, 9am-5:50pm ET) at 877-509-0381. We do NOT monitor this page for technical support issues, and we cannot reply to support issues posted as user reviews in iTunes™ or in the App Store.

Please Note: If your dispatch messages are not currently processed through your department’s IamResponding system, that is a free configuration that can be done in almost any jurisdiction, and is included with your department’s IamResponding subscription. Your app will have more complete functionality if we enable that feature for you. Have your local system administrator contact our customer support team at 877-509-0381 to set this up.

What’s New

Version 1.38.0

Please call or email with questions/issues or for a tutorial on new features. 877-509-0381 or support@emergencysmc.com. We do not monitor app reviews for technical support needs or comments.

This update includes modifications and improvements to the event scheduling, event reminder and event RSVP interfaces, options and functions, as well as general system enhancements.

Ratings and Reviews

4.3 out of 5
136 Ratings

136 Ratings

fire64guy ,

Great App.

This is a great and works as it should the only problem I have is, there is no option to alert in silent of vibrate mode. I just recently switched from a galaxy note to the iPhone and I had that option under the google version but there is none for the apple version. I keep my phone on silent at night so having that option would be great. Hints the reason for the 4 star. If that option becomes available I will change my rating. Thank you!!

FireFite19 ,

Active911 Gives IaR a Run Because of Little Things

At least two things comes to mind that Active911 is doing better, and depending on the technology individuals use, it will determine if your agency wants IaR. First is Apple Watch use. I’ve seen time and time again requests for Apple Watch use, but yet IaR seems to ignore it. Second is the ability to program certain things on the end-user level, such as the user choices to where a person is responding (has to be done via the web, not the app) or individual information (once again - web, not app). These are simple things Active does that for some reason IaR can’t or won’t, and until these things are fixed, I’ll continue with a poor rating. I make the decision on systems at my agency, and I’ve given IaR a lot of years to make simple solutions. September is the deadline and we will then see from there. I hope someone pays attention, but I’m not holding my breath.

Fancy Internet phone havers ,

Depending on where you live and cell signal you can’t use the app

If the signal is spotty and you can only send text messages without pictures then this app may not work for you. I had 4 bars of LTE on AT&T/T-Mobile towers and I got an error when I opened it up saying, "We could not get connection to the server. please verify your network connection." Hopefully the backup sms messaging tied to the app in my case works. We’ll see tomorrow during the weekly test. If I have to rely on app based messaging and alerts through the app alone to be notified though this won’t work for me and I’ll be back to carrying a pager until I can figure something else out.

App Privacy

The developer, IamResponding.com, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • User Content

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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