Screenshots

Description

Note: "Continued use of GPS running in the background can dramatically decrease battery life."

This App is a companion feature to the IamResponding.com system, which enables first responders to know who is responding to an incident, where they are responding, and when. This is used by fire departments, EMS agencies, and many incident response entities and teams. The IamResponding.com system also includes incident notifications, duty crew scheduling, inter-agency messaging, incident mapping with directions, and much more. This App brings all of the primary features of the IamResponding system to mobile users in the field, in an easy-to-use and access format.

**Please consult the QUICK START GUIDE provided to your department/team to correctly enable all of the app functions and notification features. If you do not do so, some features will not work correctly**

**You MUST be a member of an entity with a current IamResponding subscription in order for this app to work**

For any technical support needs or inquiries, please contact support@emergencysmc.com, or during regular business hours (M-F, 9am-5:50pm ET) at 877-509-0381. We do NOT monitor this page for technical support issues, and we cannot reply to support issues posted as user reviews in iTunes™ or in the App Store.

Please Note: If your dispatch messages are not currently processed through your department’s IamResponding system, that is a free configuration that can be done in most jurisdictions, and is included with your department’s IamResponding subscription. Your app will have more complete functionality if we enable that feature for you. Have your local system administrator contact our customer support team at 877-509-0381 to set this up.

What’s New

Version 1.27.0

Please call or email with questions/issues or for a tutorial on new features. 877-509-0381 or support@emergencysmc.com. We do not monitor app reviews for technical support needs or comments.

This update includes: Further updates to IaR in-app Chat (marking favorites, sending audio, etc) and further improvements to the new availability/unavailability easy-entry page within the app.

Ratings and Reviews

4.2 out of 5
85 Ratings

85 Ratings

fire64guy ,

Great App.

This is a great and works as it should the only problem I have is, there is no option to alert in silent of vibrate mode. I just recently switched from a galaxy note to the iPhone and I had that option under the google version but there is none for the apple version. I keep my phone on silent at night so having that option would be great. Hints the reason for the 4 star. If that option becomes available I will change my rating. Thank you!!

Loserkidloser ,

Great app

As I said, the app is great and very handy as my pager doesn’t work in areas such as my work place, I can still stay up to date. One feature I would like to see is the option to have an audible alarm even with the phone (I have an iPhone) is in silent/vibrate mode. Also an Apple Watch app would be handy for responding on the go.

FireFite19 ,

Needs to Override Do Not Disturb Like Active911

The app needs to have an option where it will bypass Do Not Disturb on the iPhone (in my case, an 8 - but it doesn’t really matter - no bypass on any iPhone). The Active911 app does have this feature. When I mentioned it to customer support one time when I had a service issue, I was told that they “don’t do gimmicky things”. I don’t find that gimmicky. When I have to keep my phone on DnD I need to have a bypass. For what we pay for IaR I would expect that to have been done a long time ago.

Information

Seller
Emergency Services Marketing Corp., Inc.
Size
40.2 MB
Category
Business
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
Rated 4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
© 2013 Emergency Services Marketing Corp., Inc.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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